Optical Express reviews

- Hostle working culture (visible leader boards for call centre staff, instances of managers waving lunch money at staff for whoever can get the most calls before a certain time) - Lack of safeguarding for staff - Lack of adequate training - Double standards for leadership (Staff being sent home for unprofessional work wear after several months of wearing the same office clothing all whilst the CEO is visible wearing Jeans and bright polos) - inconvenienced by any on-site visits by VIPs (unable to access lunch areas)

Sales pressure is extreme Restricted diaries and a complete disregard for patient care and satisfaction Expectations and workload are excessive and unreasonable You are not managed, you are worked through fear, bullying and egotistical manipulation Reminded how easily replaced you are constantly however short staffed in all clinics NHS patients take priority for appointments, over all private patients however you can't hit the unrealistic targets without the private patients Told to get on with it at every opportunity No reviews or positive feedback Antiquated systems and processes The company has an obsession with itself and a certain director thinks he should be the main advertisement for everything "Support" is their idea of telling you to work harder, rather than actually helping Senior management are toxic - Optometrists are treated as god and if you don't comply threats are thrown about Advertising fake celebrity treatment claims CEO is delusional in direction of the business