Cover image for Optum
See All Photos


Engaged Employer


Add a Review

Optum Reviews

69% Recommend to a Friend
Optum Chief Executive Officer Andrew Witty
76% Approve of CEO
Recommend to a Friend
Approve of CEO
Optum Chief Executive Officer Andrew Witty
Andrew Witty
2,923 Ratings

What people are saying about Optum


526.3K Members 

Ask candid career questions

-1 - /Community/medicine-2

Got a burning question about Optum? Just ask!

On Glassdoor, you can share insights and advice anonymously with Optum employees and get real answers from people on the inside.

What are your colleagues talking about?

Find your private company bowl on Community, join the hottest conversation with your colleagues anonymously.
Join the Conversation

Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

  • "Able to be involved in many passion projects if you choose to do so; good work life balance.(in 1007 reviews)
  • "Remote and Dynamic work environment good benefits(in 471 reviews)
  • "For ppl who just want good pay and basic work this is the best you can get(in 351 reviews)
  • "people are great and very talented(in 284 reviews)
  • "Poor management and lack of cooperation.(in 326 reviews)
  • "Low salary and you don't get your interested work(in 231 reviews)
  • "Bad managers are rewarded for their behaviors.(in 154 reviews)
  • "Senior leadership deemed telecommuting to be unnecessary so that is not an option for many employees.(in 126 reviews)
  • "No training or room to grow(in 91 reviews)

Ratings by Demographics

This rating reflects the overall rating of Optum and is not affected by filters.

Want more demographic options?
Verify your email to use filters. Having problems? Resend email

Found 9,262 of over 10K reviews

Updated Sep 25, 2023

    1. 5.0
      Sep 13, 2023
      Data Analyst 2
      Current Employee, more than 1 year
      Saint Paul, MN
      CEO Approval
      Business Outlook


      Flexible schedule. Work from home. A lot of PTO. Good work-life balance.


      Large company that can be difficult to navigate

      1. 1.0
        Aug 17, 2023
        Senior Software Engineer
        Former Employee, more than 1 year
        CEO Approval
        Business Outlook


        A very diverse team. Good tech stack.


        Working under Tan-Achacon Caroline, the tech manager presented numerous challenges. While professional shortcomings are a part of any workplace, a few distinct issues became consistent patterns: Lack of Empathy: During personal crises, an understanding and supportive approach from management can make a difference. Regrettably, this was not the case with Tan-Achacon Caroline. Her reactions often seemed cold and indifferent, which had a significant impact on my emotional well-being during tough times. Inconsistency in Communication: On multiple occasions, there were discrepancies between what was discussed in meetings and subsequent communications. This inconsistency made it difficult to align with expectations and led to unnecessary confusion. Hasty Decisions: Decisions like the sudden revocation of login credentials without proper communication demonstrated a reactive approach rather than a well-thought-out strategy. It's essential for a manager to consider the implications of such decisions on the employees' morale and productivity. Lack of Growth Opportunities: The environment under Tan-Achacon Caroline's management was not conducive to professional growth. Feedback, when provided, was often vague and didn't offer actionable insights for improvement. Moreover, there was a lack of encouragement to take on new challenges or explore training opportunities. Inadequate Conflict Resolution: Whenever conflicts or disagreements arose within the team, the handling was often dismissive, and issues were brushed under the rug rather than addressed head-on. Such an approach not only hampers team cohesion but can also foster resentment. I hope that this feedback serves as constructive criticism, and I genuinely wish that future team members have an improved experience. It's essential for any organization to recognize the value of supportive and effective management.


        Thank you for your feedback. Your comments will help us to assess and improve our work environments and processes for training managers.

      2. Join the Optum team
        See Our Latest Jobs
      Viewing 1 - 10 of 9,262 Reviews

      Optum Reviews FAQs

      Optum has an overall rating of 3.7 out of 5, based on over 10,223 reviews left anonymously by employees. 69% of employees would recommend working at Optum to a friend and 65% have a positive outlook for the business. This rating has decreased by -1% over the last 12 months.

      According to anonymously submitted Glassdoor reviews, Optum employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Optum. This rating has been stable over the past 12 months.

      69% of Optum employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Optum 3.7 out of 5 for work life balance, 3.6 for culture and values and 3.6 for career opportunities.

      According to reviews on Glassdoor, employees commonly mention the pros of working at Optum to be culture, career development, benefits and the cons to be senior leadership, management, compensation.

      Popular Careers with Optum Job Seekers


      Popular Conversations

      image for bowl

      Interview Tips

      Feel free to post any interview questions you might be asked and I’ll help you compose an effective response :)



      Applied for a PM role with a salary range of 90-120k. Ive already told the VP my expected salary as 93k to get my foot in the door, even though I lack a college degree, prior PM experience, or designations. My previous employer paid 50k, so this would be a big salary increase. As I move into the 3rd interview round, I'm wondering if it's to consider renegotiating for 103k, despite already mentioning my expected salary as 93k. I'm concerned about the possibility of losing the offer at this stage.


      College Practicum Marketing Fellow

      I have 5+ years of work experince and completed my Masters in Marketing. I have so many interviews, cleared the last rounds(10 companies), cracked a job interview received an offer, and decided to ghost me after that, at this point in time. I have no faith left. any tips? I have been applying since Oct 2022. Is the market going to value me or should I change my career and go into Business Analytics?

      1 Comment

      Marketing Manager

      Team interview advice? I’m on my fourth round of interviews. It’s been a weird process where the assignment I felt they were very harsh on so I feel like I’m a shaky option. I got to the last round where I meet the team. 3 interviews on zoom. It’s a global team so I’m meeting my counterparts and 1 level higher in Europe. Any questions you rec asking or points I should convey? Worried about having the same convos again since it’s back to back


      Glassdoor has 10,223 Optum reviews submitted anonymously by Optum employees. Read employee reviews and ratings on Glassdoor to decide if Optum is right for you.