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Optum

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Optum

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Optum Reviews

Updated Aug 12, 2022

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Found 5,250 of over 6K reviews
3.7
69% Recommend to a Friend
Optum Chief Executive Officer Andrew Witty
81% Approve of CEO

Found 5,202 of over 6K reviews

3.7
69%
Recommend to a Friend
81%
Approve of CEO
Optum Chief Executive Officer Andrew Witty
Andrew Witty
1,973 Ratings

What people are saying about Optum

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Top Review Highlights by Sentiment

Pros
Cons
  • "Poor management and lack of cooperation.(in 198 reviews)
  • "Managers have their headset sticked to their heads and each of them over 2000 devs reporting.(in 92 reviews)
  • "Senior leadership deemed telecommuting to be unnecessary so that is not an option for many employees.(in 83 reviews)
  • "No training for new employees(in 59 reviews)
  • "No bonuses and cost of living raise is not sufficient(in 42 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Optum and is not affected by filters.

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  1. 5.0
    Current Employee, less than 1 year

    Transplant RN @ Optum

    Aug 12, 2022 - Transplant Nurse Case Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Work-life balance, supportive leadership, autonomy, able to provide education to transplant recipients

    Cons

    Can be difficult to collaborate among internal and external teams due to size of organization

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  2. 5.0
    Current Employee, less than 1 year

    Great work/life balance

    Aug 11, 2022 - Care Navigator 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great flexible schedule as far as working from home and offers four day/10 hour workweek if you wish to go that route. Great supervisor and job responsibilities are what you would do for the low pay. Great benefits.

    Cons

    Low pay and very little opportunities for growth/advancement. Other insurance companies offer more pay for the same job description. It is difficult to stay here when other recruiting companies reach out to offer the same job for better pay. I stay for the schedule, not pay.

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  3. 4.0
    Current Employee, more than 5 years

    Not a bad place to work

    Aug 11, 2022 - Director 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good people, solid company culture, market leader

    Cons

    Compensation is sub-par relative to competitors

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  4. 4.0
    Current Employee, more than 3 years

    Overall good place to work

    Aug 11, 2022 - Appointments Coordinator in Redlands, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Usually approve time off requests

    Cons

    Hourly wage could be better

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  5. 5.0
    Current Employee, more than 10 years

    Optum is just plain a great place to work.

    Aug 10, 2022 - Software Engineer ( Senior Software Architect) in Salt Lake City, UT
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great leadership. Great vision, Great community and working conditions.

    Cons

    Large company - sometimes there's bureaucracy

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  6. 4.0
    Current Employee, more than 3 years

    Unrealistic Expectations

    Aug 9, 2022 - Referral Authorization Coordinator in Secaucus, NJ
    Recommend
    CEO Approval
    Business Outlook

    Pros

    They really do try to understand what each individual’s needs are when it comes to work/life balance, the benefits are amazing and it’s remote.

    Cons

    One of the biggest downsides is not growing and unrealistic metric expectations.

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  7. 4.0
    Current Employee

    The best coworkers I've ever had!!

    Aug 9, 2022 - Certified Medical Assistant 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    All the people from the medical assistants to the providers to the janitors to the leads to lower management are the best people I have ever worked with. Middle and upper management are not horrible.

    Cons

    Corporate wants to save money in all the wrong places like staffing and payroll and they overspend it in all the wrong places like enormous amounts of paperwork and binders for it all and wasting supplies.

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  8. 4.0
    Former Employee, more than 1 year

    Good people and company

    Aug 8, 2022 - Sales 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Going from a small company to a large company has its challenges. However, Optum did a great job making the transition smooth for all. People on both sides were great to work with.

    Cons

    Small and big companies have their own strengths and weaknesses. Things like benefits are awesome with big companies but pace/urgency is better with small. Things take a long time to happen woth big companies so you have to be patient. So if you need to move fast, don't expect things to go that way here.

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