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Optum Reviews
Updated Aug 12, 2022
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Found 5,250 of over 6K reviews
69% Recommend to a Friend
81% Approve of CEO
Found 5,202 of over 6K reviews
Popular
- Popular
- COVID-19 Related
- Highest Rating
- Lowest Rating
- Most Recent
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Recommend to a Friend
Approve of CEO
Andrew Witty
1,973 Ratings
Opens the Fishbowl by Glassdoor site in a new window
Top Review Highlights by Sentiment
Pros
- "Able to be involved in many passion projects if you choose to do so; good work life balance." (in 531 reviews)
Cons
- "Managers have their headset sticked to their heads and each of them over 2000 devs reporting." (in 92 reviews)
- "Senior leadership deemed telecommuting to be unnecessary so that is not an option for many employees." (in 83 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
Ratings by Demographics
This rating reflects the overall rating of Optum and is not affected by filters.
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- Current Employee, less than 1 year★★★★★
Transplant RN @ Optum
Aug 12, 2022 - Transplant Nurse Case ManagerRecommendCEO ApprovalBusiness OutlookPros
Work-life balance, supportive leadership, autonomy, able to provide education to transplant recipients
Cons
Can be difficult to collaborate among internal and external teams due to size of organization
- Current Employee, less than 1 year★★★★★
Pros
Great flexible schedule as far as working from home and offers four day/10 hour workweek if you wish to go that route. Great supervisor and job responsibilities are what you would do for the low pay. Great benefits.
Cons
Low pay and very little opportunities for growth/advancement. Other insurance companies offer more pay for the same job description. It is difficult to stay here when other recruiting companies reach out to offer the same job for better pay. I stay for the schedule, not pay.
- Current Employee, more than 5 years★★★★★
Pros
Good people, solid company culture, market leader
Cons
Compensation is sub-par relative to competitors
Continue reading - Current Employee, more than 3 years★★★★★
Overall good place to work
Aug 11, 2022 - Appointments Coordinator in Redlands, CARecommendCEO ApprovalBusiness OutlookPros
Usually approve time off requests
Cons
Hourly wage could be better
- Current Employee, more than 10 years★★★★★
Optum is just plain a great place to work.
Aug 10, 2022 - Software Engineer ( Senior Software Architect) in Salt Lake City, UTRecommendCEO ApprovalBusiness OutlookPros
Great leadership. Great vision, Great community and working conditions.
Cons
Large company - sometimes there's bureaucracy
- Current Employee, more than 3 years★★★★★
Unrealistic Expectations
Aug 9, 2022 - Referral Authorization Coordinator in Secaucus, NJRecommendCEO ApprovalBusiness OutlookPros
They really do try to understand what each individual’s needs are when it comes to work/life balance, the benefits are amazing and it’s remote.
Cons
One of the biggest downsides is not growing and unrealistic metric expectations.
Continue reading - Current Employee★★★★★
The best coworkers I've ever had!!
Aug 9, 2022 - Certified Medical AssistantRecommendCEO ApprovalBusiness OutlookPros
All the people from the medical assistants to the providers to the janitors to the leads to lower management are the best people I have ever worked with. Middle and upper management are not horrible.
Cons
Corporate wants to save money in all the wrong places like staffing and payroll and they overspend it in all the wrong places like enormous amounts of paperwork and binders for it all and wasting supplies.
Continue reading - Former Employee, more than 1 year★★★★★
Pros
Going from a small company to a large company has its challenges. However, Optum did a great job making the transition smooth for all. People on both sides were great to work with.
Cons
Small and big companies have their own strengths and weaknesses. Things like benefits are awesome with big companies but pace/urgency is better with small. Things take a long time to happen woth big companies so you have to be patient. So if you need to move fast, don't expect things to go that way here.
Continue reading
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