What people are saying about Optum
Jobs in Healthcare
I work at Optum Serve officially per HR as a Senior Customer Service Rep but practically serve as their business analyst for their Survey Remediation program as well as internal auditor for the CS dept. I've been in this role for 3 years and 5 years altogether with Optum. I'm making $19.24 an hour in Florida with my full time remote position. Am I being underpaid?
Jobs in Tech
I just lost a job in optum and it caught me by surprise. I am looking for a job. Please suggest me if some managers/recruiters are hiring. I have a 6 years experience in a Data Analysis/Business Analysis field mostly concentrated in SQL and data warehousing. Please suggest me as I am actively seeking for employment.
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "Able to be involved in many passion projects if you choose to do so; good work life balance." (in 1007 reviews)
- "Remote and Dynamic work environment good benefits" (in 471 reviews)
- "flexible work schedule and work from home" (in 403 reviews)
- "For ppl who just want good pay and basic work this is the best you can get" (in 351 reviews)
- "people are great and very talented" (in 284 reviews)
- "Poor management and lack of cooperation." (in 326 reviews)
- "Low salary and you don't get your interested work" (in 231 reviews)
- "Bad managers are rewarded for their behaviors." (in 154 reviews)
- "Senior leadership deemed telecommuting to be unnecessary so that is not an option for many employees." (in 126 reviews)
- "No training or room to grow" (in 91 reviews)
Ratings by Demographics
This rating reflects the overall rating of Optum and is not affected by filters.
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Found 9,262 of over 10K reviews
Updated Sep 25, 2023
- Most Recent
- Highest Rating
- Lowest Rating
- 5.0Sep 13, 2023Data Analyst 2Current Employee, more than 1 yearSaint Paul, MN
Flexible schedule. Work from home. A lot of PTO. Good work-life balance.
Large company that can be difficult to navigate
- 1.0Aug 17, 2023Senior Software EngineerFormer Employee, more than 1 year
A very diverse team. Good tech stack.
Working under Tan-Achacon Caroline, the tech manager presented numerous challenges. While professional shortcomings are a part of any workplace, a few distinct issues became consistent patterns: Lack of Empathy: During personal crises, an understanding and supportive approach from management can make a difference. Regrettably, this was not the case with Tan-Achacon Caroline. Her reactions often seemed cold and indifferent, which had a significant impact on my emotional well-being during tough times. Inconsistency in Communication: On multiple occasions, there were discrepancies between what was discussed in meetings and subsequent communications. This inconsistency made it difficult to align with expectations and led to unnecessary confusion. Hasty Decisions: Decisions like the sudden revocation of login credentials without proper communication demonstrated a reactive approach rather than a well-thought-out strategy. It's essential for a manager to consider the implications of such decisions on the employees' morale and productivity. Lack of Growth Opportunities: The environment under Tan-Achacon Caroline's management was not conducive to professional growth. Feedback, when provided, was often vague and didn't offer actionable insights for improvement. Moreover, there was a lack of encouragement to take on new challenges or explore training opportunities. Inadequate Conflict Resolution: Whenever conflicts or disagreements arose within the team, the handling was often dismissive, and issues were brushed under the rug rather than addressed head-on. Such an approach not only hampers team cohesion but can also foster resentment. I hope that this feedback serves as constructive criticism, and I genuinely wish that future team members have an improved experience. It's essential for any organization to recognize the value of supportive and effective management.7Optum Response2mo
Thank you for your feedback. Your comments will help us to assess and improve our work environments and processes for training managers.
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Optum has an overall rating of 3.7 out of 5, based on over 10,223 reviews left anonymously by employees. 69% of employees would recommend working at Optum to a friend and 65% have a positive outlook for the business. This rating has decreased by -1% over the last 12 months.
69% of Optum employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Optum 3.7 out of 5 for work life balance, 3.6 for culture and values and 3.6 for career opportunities.