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Paper Source

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Paper Source Reviews

Updated Aug 3, 2022

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Found 540 of over 563 reviews

3.4
55%
Recommend to a Friend
52%
Approve of CEO
Paper Source CEO Winnie Park (no image)
Winnie Park
158 Ratings

Top Review Highlights by Sentiment

Pros
  • "Great coworkers and the vibe & atmosphere of the store is awesome(in 33 reviews)
  • "Great people to work with and is flexible with scheduling(in 29 reviews)
  • "The team here is great and you get to craft and get paid for it.(in 13 reviews)
  • "casual work environment, pretty store, creative place to work, good if you are looking for temporary part time work in college(in 12 reviews)
  • "Great and flexible hours.(in 12 reviews)
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Paper Source and is not affected by filters.

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  1. 5.0
    Current Employee, less than 1 year

    Postive and fun place to work

    Jun 20, 2022 - CSA - Customer Service Associate in Tampa, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good work environment, friendly management

    Cons

    Not given a lot of hours

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  2. 3.0
    Former Employee, more than 3 years

    Typesetter

    Jul 26, 2022 - Production Designer in Forest Park, IL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - Schedule is very flexible (when you run out of pto's, you can still take some time off as long as you put in your 2 week notice) - Very routine and basic if that's what you like, not a difficult job in any sense - Overall, my co-workers were fine (there were some who's personalities won't click with yours, but I feel like that's the case with every workplace)

    Cons

    - No room to improve (I feel like everything is pretty standard with no progress) - Doing the same thing over and over again can get tedious and boring - We worked in a warehouse which wasn't great at all (it was pretty much cold throughout, pretty dirty, break/lunch room smelled, and no windows) - It's very hard to get a raise, even if you're there for sometime - It's pretty depressing when you step in the building - Washroom was a mess, yikes!!!

    Continue reading
    1 person found this review helpful
  3. 2.0
    Former Employee, more than 3 years

    Pretend they are a small business while treating you terribly

    Jul 19, 2022 - Shift Leader/Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    I worked with a lot of fun people there.

    Cons

    Paper Source expects WAY too much of their employees for the pay that they give. We had to run literal art camps for kids as young as 5 (without parents) at our normal hourly pay. No kid training, no safety training - all while expecting us to create ridiculous amounts of activity samples and setup. This was thrown at us very close to launching it, and no extra compensation given for the huge amount of extra work. That's just one example of many of what they expect from employees. You can also tell no one in management has ever worked retail, or put into practice what they ask of stores. And for folks working there at the beginning of the pandemic, they left everyone 100% in the dark for over 6 months, and instructed managers not to talk to anyone on the team, even as they learned information.

    2 people found this review helpful
  4. 4.0
    Former Employee

    Easy beginner job

    Aug 2, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Store management was great. As a sales associate, you restock, assist customers and help with anything needed to do. There isn't anything complicated you have to do.

    Cons

    minimum wage and only a few hours given, so not too ideal.

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  5. 2.0
    Former Employee, more than 1 year

    Don’t waste your time

    Jul 16, 2022 - Keyholder in Los Angeles, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Coworkers are great Nice product Some crafting which can be fun during slow parts of the day

    Cons

    Zero flexibility as a keyholder. No work life balance. Customers are verbally aggressive for things out of our control. Corporate does nothing to fix issues in the store such as the lack of space for the excessive amount of product they ship to the store. There is no incentive for working at this company. The pay is way too low for all of the tasks that we are expected to do. No commission for gift wrapping or happy returns even though they’re separate services the company makes us provide.

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    2 people found this review helpful
  6. 4.0
    Former Employee, more than 1 year

    Bad company, Good Job

    Jul 7, 2022 - Keyholder 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great employee discounts, creative job, gift wrap skills taught, fun selection of products

    Cons

    Short staffed, low pay, takes advantage of most of their employees without fairly compensating them

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    1 person found this review helpful
  7. 3.0
    Former Employee, more than 1 year

    It’s fun & quirky but that’s it.

    Jun 18, 2022 - Retail Sales Associate in Kansas City, MO
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - Learning all about crafting, stationary and anything else in the world paper DIY. - You get a great 40% discount around the Holidays which means buying gifts and wrapping is totally worth the outrages prices people normally pay! - There is opportunity to learn a skill (such as calligraphy) and then teach it! I always enjoyed the summer kids crafting classes like sticker making. - You can also learn all about the world of Wedding Invitations and become a sales/design consultant (which I also greatly enjoyed)!

    Cons

    - They will pay you the least possible amount they can. In Missouri the minimum way was $11.15 in 2020, so they paid me exactly that. - Retail hours - You are given daily $$ goals to meet that are based on averages from the year before, but as employees we have no incentives to meet them other than getting a congratulations email.

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    1 person found this review helpful
  8. 3.0
    Current Employee, more than 3 years

    No room to grow

    Jul 28, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great team of creative people, flexible hours, ideas are welcome even if they're not possible to implement.

    Cons

    Unfortunately, Paper Source doesn't have a lot of room for growth within the company. Pay is low, and leadership doesn't pay much attention to the hundreds of employees who are not in the HQ office. I haven't seen or heard from my boss in over 2 years.

    1 person found this review helpful
  9. 2.0
    Current Employee, less than 1 year

    Underpaid, Under-scheduled

    Aug 3, 2022 - Sales Lead in Cambridge, MA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Creative environment, fun products, customers enjoy the store and are generally friendly

    Cons

    Underpaid for a leadership position, keep as many people as possible under full-time hours, scheduling is a nightmare, under-staffed and lots of call-outs

    Continue reading
    1 person found this review helpful
  10. 4.0
    Former Employee, less than 1 year

    Fun Products, Great Team, Ok Pay

    Jul 9, 2022 - Key Holder in Tampa, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Fun atmosphere, amazing products to sell

    Cons

    Low-ish pay (as of 2020, could be changed by now!), time-wasting tasks such as accepting returns for other companies

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Viewing 1 - 10 of 540 Reviews

Paper Source Reviews FAQs

Paper Source has an overall rating of 3.4 out of 5, based on over 563 reviews left anonymously by employees. 55% of employees would recommend working at Paper Source to a friend and 32% have a positive outlook for the business. This rating has improved by 5% over the last 12 months.

According to anonymously submitted Glassdoor reviews, Paper Source employees rate their compensation and benefits as 2.1 out of 5. Find out more about salaries and benefits at Paper Source. This rating has been stable over the past 12 months.

55% of Paper Source employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Paper Source 3.1 out of 5 for work life balance, 3.2 for culture and values and 2.4 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Paper Source to be culture, workplace, coworkers and the cons to be senior leadership, benefits, career development.

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Paper Source Photos

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Paper Source photo of: Create Award WINNER
Paper Source photo of: Designers at work
Paper Source photo of: Having fun in stores with our new product
Paper Source photo of: 2015 Store Manager Holiday Conference; showing their creative side for our Masquerade event
Paper Source photo of: Recruitment department team event
Paper Source photo of: Workshops and Events
Paper Source photo of: Lip Sync contest at our 2015 Store Manager Holiday Conference
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