Paper Source Reviews

Cons

I loved working here and do not have any cons.

Cons

not a lot of room for growth, corporate is not flexible

Cons

Part-time CSA has very low pay (minimum wage).

Cons

Rude customers
Not consistent with hours
Holiday season gets pretty intense

Cons

Retail is tricky right now

Cons

I wish I would have read some of the reviews before I applied. Everyone’s miserable from the lack of organization, low wages, poor training program & inability to get it together. High turnover. Many members of the upper management team have jumped ship in recent months. Their replacements are subpar or nonexistent. It’s very sad because I used to be a loyal customer but it no longer feels ethical to recommend or promote this company.

Cons

Because it’s a small company, not even 200 stores, the basic day to day operations are outdated. Stores have no WiFi and very bad internet connections. We advertise Apple Pay on the pin pads but it doesn’t work.
Custom print is handwritten and tedious. Placing an order is easily and hour or more process.
More work is added to our days but labor hours are cut. We used to get hours to do floorsets but now no hours are given. Floorset directives are comical. I don’t think they take into consideration the strollers and backpacks that customers use when they set these fixtures. Just walking by a fixture and the merchandise falls to the floor the way they have it set. Plus half the items aren’t even in the store when the floorset is done.
Salaries are on the lower end of other retail establishments. Minimum wage keeps going up but full time management salaries have not been adjusted. In fact last year there was a freeze on raises, but min wage went up twice.
It takes a very long time to get things fixed such as lighting, heat and air conditioning. Stores can wait weeks to get approval to have work done. Ridiculous that having no heat is not a priority.
Email registry is not realistic. No benefits, no rewards club. No reason why the customer would want our emails everyday, sometimes 2 times a day.

Cons

Not much upward mobility.

Cons

No set work schedule from week to week, including management and supervisors. Makes it nearly impossible to plan your life around your work hours. For example, when the schedule gets emailed on Tuesday evening, you find out you’re scheduled for closing on Saturday and if you have plans, it’s up to you to send a group email to the “team” to find someone who can take your shift or trade shifts with you. Good luck with that! Oh, and for the sales associates, your schedule is only part time, 4 hour shifts, average 8-12 hours a week, enough to ruin your day. Like I said, you need to be flexible and willing to work weekends and evenings for what they think you are handsomely paid.
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Cons

Difficult to move into upper management