Paper Source Reviews | Glassdoor

Paper Source Reviews

Updated April 13, 2018
255 reviews

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3.4
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Winnie Park
66 Ratings

255 Employee Reviews

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Pros
Cons
  • The Custom Print department needs a lot of work (in 17 reviews)

  • It was sometimes challenging to manage staffing as the majority of the staff is part-time (in 17 reviews)

More Pros and Cons

  1. Helpful (1)

    "Key Holder"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Keyholder in Birmingham, AL
    Current Employee - Keyholder in Birmingham, AL

    I have been working at Paper Source part-time (Less than a year)

    Pros

    Being a key holder means I’m a manager there. My management optional specifically covers floor set, window directives, and organization. I do many other things though like manage workshops with another manager and then teach those workshops, so I have some teaching experience. It’s a great place to work and I love it. But it’s not a long term job for me.

    Cons

    The only downside to working st Paper Source is that I can’t see myself working there for more than maybe 2 years. I’m coming up on my first year there, but after my second I’m hoping to get into something more serious with higher pay and benifits.

    Advice to Management

    I got the management position because I told them I wanted it. A spot opened up and I jumped at it. I’m very ambitious and have faith that i can do it, and I am. I know my potiential and I’m here to share it.


  2. "Accounts Payable"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Paper Source full-time

    Pros

    Wonderful place to work. Work schedule, benefits, and management listens to you

    Cons

    None, keep up the great work.

  3. "Great part time work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Associate in New York, NY
    Current Employee - Retail Sales Associate in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Paper Source part-time (Less than a year)

    Pros

    Creativity and able to help customers with their projects. Flexible work schedule.

    Cons

    Not enough hours or days


  4. "Fun Creative Casual"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Key Holder in Tampa, FL
    Former Employee - Key Holder in Tampa, FL
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Paper Source part-time (More than a year)

    Pros

    I loved my experience with Paper Source! I learned so much and was able to experiment with my creativity. I became a master gift wrapper and a custom print expert (my opinion). This was my college job and eventually had to leave to join the adult world, but I truly appreciated my time working for Paper Source :)

    Cons

    If I had to critique, it would be there were massive window displays that we would have to construct by hand and they would sometimes take away from other store projects/customer service.

    Paper Source Response

    Apr 2, 2018 – Paper Source

    Thank you so much for sharing your feedback. It is great to get employee feedback on what is working and how we can continue to improve our culture and processes as we grow as an organization.


  5. "A fun environment to work in"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Paper Source part-time

    Pros

    A fun retail job that offers more then just stationary and gift items. Most customers are in a good mood and in general the day to day is just full of fabulous interactions.

    Cons

    Short shifts if you are a general sales person. Also, this job pays minimum wage and can ask a lot.

    Advice to Management

    Better training.

    Paper Source Response

    Apr 2, 2018 – Paper Source

    Thank you for your feedback. We will take your comments and share them with the team.


  6. "Customer service associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    Former Employee - CSA in New York, NY
    Former Employee - CSA in New York, NY
    Recommends

    I worked at Paper Source (More than a year)

    Pros

    Fun environment, good discount, opportunity to learn

    Cons

    Very physical, customers are snobby

    Paper Source Response

    Mar 19, 2018 – Paper Source

    Thank you so much for sharing your feedback!


  7. "Key Holder"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Key Holder
    Current Employee - Key Holder
    Recommends
    Approves of CEO

    I have been working at Paper Source part-time (More than a year)

    Pros

    Excellent team environment. Management is open to suggestions and is willing to make changes. Opportunities to be creative on a daily basis.

    Cons

    Compensation is low compared to other similar positions.

    Paper Source Response

    Mar 5, 2018 – Paper Source

    Thank you so much for sharing your feedback. It's great to get feedback on what is working and how we can continue to improve our culture and processes as we grow as an organization.

  8. Helpful (7)

    "Poor pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CSA - Customer Service Associate
    Current Employee - CSA - Customer Service Associate
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Paper Source part-time (More than 3 years)

    Pros

    Very fun store with a good mission.

    Cons

    This company has no idea what their employees are worth. Minimum wage has been increasing all over the country and yet Paper Source can only compensate by putting their employees right at minimum wage. It's like they don't understand that the reason that's the minimum is because the cities that their stores are located in are expensive to live in. No one can actually afford to work here unless you have another job or live with a partner.

    Paper Source Response

    Mar 16, 2018 – Paper Source

    Thank you for your comments and your tenure with Paper Source! We do offer competitive pay during this challenging retail time.


  9. Helpful (5)

    "Custom Print"

    StarStarStarStarStar
    Former Employee - Custom Print in Park Forest, IL
    Former Employee - Custom Print in Park Forest, IL

    I worked at Paper Source full-time (Less than a year)

    Pros

    Casual environment, tried to build team spirit.

    Cons

    Jr Management acts like she needs a diaper change and wipe. Instead of talking to me - face to face, in private - she teamed up with a co-worker to harrass me. Kindergarten for adults, who did not feel I was a good fit/ did not like my look?! whatever reason and decided to relentlessly harrass me, with a willing co-worker, ALL DAY LONG.

    Advice to Management

    Teach your management teams PROFFESSIONALISM. If I was not a good good fit it SHOULD have, COULD have been handled professionally, quickly and quietly!!!!

    Paper Source Response

    Apr 4, 2018 – Paper Source

    Thank you so much for your feedback as it helps us improve our processes and culture.

    As the retail landscape is changing, we are focused on continuous innovation to find new ways to meet... More


  10. "Creative company that was great for a college job"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Paper Source part-time

    Pros

    Definitely accommodated my schedule, which was very helpful

    Cons

    Don't offer enough hours, and don't offer enough raises


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