Paper Source Reviews | Glassdoor

Paper Source Reviews

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Found 285 reviews

3.4
StarStarStarStarStar
Rating TrendsRating Trends
58%
Recommend to a Friend
80%
Approve of CEO
Winnie Park
76 Ratings
Pros
Cons
  • "Part-time CSA has very low pay (minimum wage)(in 18 reviews)

  • "The Custom Print department needs a lot of work(in 17 reviews)

More Pros and Cons
  1. "Creative environment"

    StarStarStarStarStar
      Former Employee - Anonymous Employee 

      I worked at Paper Source part-time

      Pros

      I enjoyed the people and the creative environment. Getting to work on projects throughout the day while assisting customers.

      Cons

      Did not love getting my bag checked at end of day but I understand.

    • "Great Place to work for creative people"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Keyholder/Floor Leader in Saint Louis, MO
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Paper Source part-time for more than 2 years

      Pros

      Part of your job is paper crafting, you're surrounded by inspiration, and your customers are looking for help on creative projects.

      Cons

      Only a couple of employees work per shift, so each store has a small staff. This makes time off and switching shifts difficult.

    • "Fun Creative Place"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Sales Associate 
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Paper Source part-time for more than 2 years

      Pros

      Very creative place, fun to work with customers.

      Cons

      would be nice to have full time for associates.

    • "Fast-paced and exciting working environment for hard workers"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Marketing Intern in Chicago, IL
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Paper Source part-time for more than a year

      Pros

      Working with women mostly women has proven to make me feel more comfortable in a work environment and pushes me to work even harder.

      Cons

      As part-time, I don't have benefits or discounts.

      Advice to Management

      Keep up the great work!

    • Helpful (1)

      "It started off great..."

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 
      Doesn't Recommend
      Positive Outlook
      Disapproves of CEO

      I have been working at Paper Source part-time for more than 2 years

      Pros

      New product all the time, create stuff every once in a while. Great if you just wanna add better experience to you resume.

      Cons

      Very poor management depending upon the location. Ridiculous demands with little time and no payroll.

      Advice to Management

      None, its very common in these companies to have people that needs to be kissed up to... revamp training.

    • "Good Starting Job"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Key Holder 
      Recommends
      Positive Outlook
      Disapproves of CEO

      I worked at Paper Source part-time for more than 2 years

      Pros

      At the beginning of my time at Paper Source I learned a lot. I enjoyed how we were able to craft in front of our customers and almost majority of the time it would inspire them to create something of their own. This isn't possible at most retail stores.

      Cons

      I was at Paper Source during a lot of transitional times. Sometimes I felt like there was too many things happening and it would be overwhelming to the associates and the customers.

      Advice to Management

      Having more full time employees would definitely help to make the stores have a more seamless appearance. With so many part time employees a lot of things were not communicated and things often were left uncompleted.

      Paper Source Response

      February 12, 2019Paper Source

      We see you are a former employee and we appreciate your service! Thank you so much for sharing your feedback. It is great to get feedback on what is working and how we can continue to improve our culture and processes as we grow as an organization.

    • Helpful (1)

      "Downhill slope"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 
      Doesn't Recommend
      Negative Outlook
      Approves of CEO

      I worked at Paper Source full-time for more than 4 years

      Pros

      Creative, great quality papers and gifts, customers are loyal and happy.

      Cons

      Pay, benefits, negative changes with upper management, lack of trust in store leaders, micromanagement

      Advice to Management

      Close under performing stores so that the stores that are successful can thrive and the people who run your company, your customer facing roles, can be more appreciated and compensated fairly for their hard work and dedication.

    • Helpful (1)

      "HR and management not great"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 
      Doesn't Recommend

      I worked at Paper Source part-time

      Pros

      Creative environment. fun products. Custom print.

      Cons

      New management brought in was terrible and HR was nowhere to be heard from...I had to take time off to address medical concerns. The company that takes care of family medical leave couldn’t reach HR and had to call me to get them to send them information and I still never heard back after a couple of times contacting them. When I was cleared to come back to work, I was told “I’ll get back to you and I don’t have many...

      Show More

      Advice to Management

      Pick up your phones. I’m sure I’ll get a generic response on here that won’t take weeks.

    • "Really interesting and exciting job!"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Customer Service Associate in Berkeley, CA
      Recommends
      Positive Outlook
      Disapproves of CEO

      I worked at Paper Source part-time for more than 4 years

      Pros

      - Great branches; really colorful and overall a happy environment to work in - Open have have strong team-work attitude; managers and co-workers encourage each other - Can learn about and develop crafting skills and wedding themes - Not stressful and typically relaxing or chill work place

      Cons

      - Little to no room to grow or move up when working at the store branches - Management has a fast turn-around time so maybe corporate should take care of store managers more

      Advice to Management

      Care for store managers, they are the reason why a store succeeds

    • "Loved the people! Love the products."

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Customer Service Associate in Brooklyn, NY

      I worked at Paper Source for more than a year

      Pros

      -fun and creative environment -lots of opportunities to build skills in crafting, customer service, project management, organization, etc.

      Cons

      -dress code is a little strict for retail

    Found 285 reviews