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    Paper Source Reviews

    Updated April 13, 2018
    255 reviews

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    3.4
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    Recommend to a friend
    Approve of CEO
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    Winnie Park
    66 Ratings

    255 Employee Reviews

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    Pros
    Cons

    • The Custom Print department needs a lot of work (in 17 reviews)

    • It was sometimes challenging to manage staffing as the majority of the staff is part-time (in 17 reviews)

    More Pros and Cons

    1. Helpful (1)

      "Key Holder"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Keyholder in Birmingham, AL
      Current Employee - Keyholder in Birmingham, AL

      I have been working at Paper Source part-time (Less than a year)

      Pros

      Being a key holder means I’m a manager there. My management optional specifically covers floor set, window directives, and organization. I do many other things though like manage workshops with another manager and then teach those workshops, so I have some teaching experience. It’s a great place to work and I love it. But it’s not a long term job for me.

      Cons

      The only downside to working st Paper Source is that I can’t see myself working there for more than maybe 2 years. I’m coming up on my first year there, but after my second I’m hoping to get into something more serious with higher pay and benifits.

      Advice to Management

      I got the management position because I told them I wanted it. A spot opened up and I jumped at it. I’m very ambitious and have faith that i can do it, and I am. I know my potiential and I’m here to share it.

    2. "Accounts Payable"

      StarStarStarStarStar
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee

      I worked at Paper Source full-time

      Pros

      Wonderful place to work. Work schedule, benefits, and management listens to you

      Cons

      None, keep up the great work.

      3. Join the Paper Source team
      See Our Latest Jobs

    3. "Great part time work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Retail Sales Associate in New York, NY
      Current Employee - Retail Sales Associate in New York, NY
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Paper Source part-time (Less than a year)

      Pros

      Creativity and able to help customers with their projects. Flexible work schedule.

      Cons

      Not enough hours or days

    4. "Fun Creative Casual"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Key Holder in Tampa, FL
      Former Employee - Key Holder in Tampa, FL
      Recommends
      Neutral Outlook
      Approves of CEO

      I worked at Paper Source part-time (More than a year)

      Pros

      I loved my experience with Paper Source! I learned so much and was able to experiment with my creativity. I became a master gift wrapper and a custom print expert (my opinion). This was my college job and eventually had to leave to join the adult world, but I truly appreciated my time working for Paper Source :)

      Cons

      If I had to critique, it would be there were massive window displays that we would have to construct by hand and they would sometimes take away from other store projects/customer service.

      Paper Source Response

      Apr 2, 2018 – Paper Source

      Thank you so much for sharing your feedback. It is great to get employee feedback on what is working and how we can continue to improve our culture and processes as we grow as an organization.

    5. "A fun environment to work in"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Paper Source part-time

      Pros

      A fun retail job that offers more then just stationary and gift items. Most customers are in a good mood and in general the day to day is just full of fabulous interactions.

      Cons

      Short shifts if you are a general sales person. Also, this job pays minimum wage and can ask a lot.

      Advice to Management

      Better training.

      Paper Source Response

      Apr 2, 2018 – Paper Source

      Thank you for your feedback. We will take your comments and share them with the team.

    6. "Customer service associate"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      Former Employee - CSA in New York, NY
      Former Employee - CSA in New York, NY
      Recommends

      I worked at Paper Source (More than a year)

      Pros

      Fun environment, good discount, opportunity to learn

      Cons

      Very physical, customers are snobby

      Paper Source Response

      Mar 19, 2018 – Paper Source

      Thank you so much for sharing your feedback!

    7. "Key Holder"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Key Holder
      Current Employee - Key Holder
      Recommends
      Approves of CEO

      I have been working at Paper Source part-time (More than a year)

      Pros

      Excellent team environment. Management is open to suggestions and is willing to make changes. Opportunities to be creative on a daily basis.

      Cons

      Compensation is low compared to other similar positions.

      Paper Source Response

      Mar 5, 2018 – Paper Source

      Thank you so much for sharing your feedback. It's great to get feedback on what is working and how we can continue to improve our culture and processes as we grow as an organization.

    8. Helpful (7)

      "Poor pay"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - CSA - Customer Service Associate
      Current Employee - CSA - Customer Service Associate
      Recommends
      Negative Outlook
      No opinion of CEO

      I have been working at Paper Source part-time (More than 3 years)

      Pros

      Very fun store with a good mission.

      Cons

      This company has no idea what their employees are worth. Minimum wage has been increasing all over the country and yet Paper Source can only compensate by putting their employees right at minimum wage. It's like they don't understand that the reason that's the minimum is because the cities that their stores are located in are expensive to live in. No one can actually afford to work here unless you have another job or live with a partner.

      Paper Source Response

      Mar 16, 2018 – Paper Source

      Thank you for your comments and your tenure with Paper Source! We do offer competitive pay during this challenging retail time.

    9. Helpful (5)

      "Custom Print"

      StarStarStarStarStar
      Former Employee - Custom Print in Park Forest, IL
      Former Employee - Custom Print in Park Forest, IL

      I worked at Paper Source full-time (Less than a year)

      Pros

      Casual environment, tried to build team spirit.

      Cons

      Jr Management acts like she needs a diaper change and wipe. Instead of talking to me - face to face, in private - she teamed up with a co-worker to harrass me. Kindergarten for adults, who did not feel I was a good fit/ did not like my look?! whatever reason and decided to relentlessly harrass me, with a willing co-worker, ALL DAY LONG.

      Advice to Management

      Teach your management teams PROFFESSIONALISM. If I was not a good good fit it SHOULD have, COULD have been handled professionally, quickly and quietly!!!!

      Paper Source Response

      Apr 4, 2018 – Paper Source

      Thank you so much for your feedback as it helps us improve our processes and culture.

      As the retail landscape is changing, we are focused on continuous innovation to find new ways to meet... More

    10. "Creative company that was great for a college job"

      StarStarStarStarStar
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee

      I worked at Paper Source part-time

      Pros

      Definitely accommodated my schedule, which was very helpful

      Cons

      Don't offer enough hours, and don't offer enough raises

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