Does PatientNow pay their employees well?

According to anonymously submitted Glassdoor reviews, PatientNow employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at PatientNow. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at PatientNow?

54% of PatientNow employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated PatientNow 3.7 out of 5 for work life balance, 3.5 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at PatientNow?

Business Development Manager (9) , Sales (3) , Sales Associate (3) , Anonymous (2) , Implementation Specialist (2) , Software Developer (2)

What are the pros of working at PatientNow according to real employee reviews?

"Everyone genuinely cares about you." ((in 4 reviews)); "Able to work from home and provided with necessary equipment." ((in 4 reviews)); "Great culture!" ((in 3 reviews)); "decent pay but not worth the headaches" ((in 3 reviews))

What are the cons of working at PatientNow according to real employee reviews?

"Company culture is in flux, VC firm owns it so management is always being shuffled which affects everyone else." ((in 4 reviews)); "Some poor communication and small business quirks" ((in 3 reviews)); "Expectations were extremely high, yet employees were frequently left to figure out new processes, policies, products, and platform changes on their own." ((in 3 reviews))

What are employees saying about PatientNow layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about PatientNow layoffs and their outlook for job security at PatientNow in 2026.

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PatientNow reviews

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3.4

54% would recommend to a friend

(66 total reviews)

Keri Gohman

86% approve of CEO

58% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.7

Work/Life balance

3.5

Culture & values

3.3

Compensation and benefits

3.2

Career opportunities

3.1

Senior management

PatientNow has an employee rating of 3.4 out of 5 stars, based on 66 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PatientNow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

66 reviews

1.0

May 13, 2026

Run

Payments manager

Recommend

CEO approval

Business Outlook

Pros

Remote position, benefits were average at best

Cons

I worked for PN for 5 years and within that time the company hired and fired 6 CEOs, countless members of management, and senior leaders. This loan should tell you how this company operates as an organization.

4.0

Apr 10, 2026

Good remote job but too many changes

Marketing specialist

Recommend

CEO approval

Business Outlook

Pros

Flexible scheduling, decent benefits, good culture. People are nice and willing to help. Equipment (laptop) provided for work.

Cons

Many changes in upper management constantly. Recent layoffs and restructuring all the time since they are always acquiring a new business. There's lack of upward mobility since they'll just bring in an external hire they know from a previous company. You're never sure whose gonna be laid off next so there's a lot of anxiety around job security. And the constant management changes can make it confusing on who is responsible for what. However I will say it felt like a positive trend when it came to the new managers - a welcomed adjustment. Keri really gave PatientNow more hope and better work-life balance.

4.0

Mar 3, 2026

Good place to work

Software qa engineer

Recommend

CEO approval

Business Outlook

Pros

The staff was nice, great group of people, flexible time off, 11 paid holidays

Cons

Company culture is in flux, VC firm owns it so management is always being shuffled which affects everyone else.

Viewing 1 - 3 of 66 Reviews

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Jobs at PatientNow

Implementation Specialist

Revenue Operations Manager

Team Lead, Client Success