Pinnacle Financial Partners Reviews

Updated Apr 2, 2020

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3.9
76%
Recommend to a Friend
82%
Approve of CEO
Pinnacle Financial Partners President and CEO, Pinnacle Financial and Pinnacle Bank M. Terry Turner (no image)
M. Terry Turner
40 Ratings
  1. "Great office to work for."

    5.0
    Former Employee - Customer Service 

    I worked at Pinnacle Financial Partners full-time

    Pros

    Room to grow in company

    Cons

    boutique firms may not be for everyone.

  2. Helpful (2)

    "Fake Culture - Focused on propping up employee ratings rather than treating them well"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Credit Advisor 
    Doesn't Recommend
    Negative Outlook

    I have been working at Pinnacle Financial Partners full-time

    Pros

    Salary is high compared to other

    Cons

    Literally their motto is "We don't train employees" If you need any training for anything they don't have time for you They focus an inordinate amount of energy getting high employee ratings from various magazines, but really don't care about whether they are true - it's all a marketing ploy so they can keep the rah-rah culture going strong


  3. Helpful (2)

    "Bait & Switch"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Network Engineer 
    Positive Outlook
    Disapproves of CEO

    I have been working at Pinnacle Financial Partners full-time for more than 5 years

    Pros

    You’ll outlast your manager. Managers under current CIO change faster than my cubes moves. Great atmosphere til there are challenges. Interview process was fair and reasonable. Salaries are competitive.

    Cons

    Hired for career path then forced to take on roles completely outside of career direction. Training promised never provided. Managers make many promises and rarely follow through. The values that CEO opines during awesome orientation are left at the door when the real work begins and are often one-sided. Be prepared to see your teammates leave and you get all their work too. 6-9 mos to back fill, if ever. Literally feel like I wasted 5 years here.

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  4. Helpful (2)

    "Yikes..."

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Analyst 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Pinnacle Financial Partners full-time for more than 3 years

    Pros

    Nothing, unless you thrive in micromanagement and enjoy no opportunities for advancement in your career.

    Cons

    Not sure where to begin; the lack of communication is always a huge downside, and that always leads to plenty of chaos and uncertainty. You will be punished (if not fired) if you give any honest opinions or criticisms on the annual employee survey (which are not confidential), and that might be due to upper managements fragile egos. Their philosophy regarding hiring new employees is something along the lines of they don't want to hire someone who is searching for a new job because that hints that they are not happy/successful at their current job, and Pinnacle only wants happy successful employees, so that is hard to wrap one's head around logically. They prefer not to promote from within. Opportunity for advancement or position change are minimal. You cannot roll-over PTO, it's a use it or lose it system. There are company wide meetings each quarter which are mandatory, and they take place after work. There is little to no work/home life balance; they want you to eat, breath, and dream Pinnacle. Lately, they have been firing people which little to no reasoning, so the job security is not there. The merger with BNC went poorly especially when it came to displaced employees. Interview classes were promised, but never delivered; they were essentially treated like second class citizens. Just goes to show you that if Pinnacle has no use for you, you're worth less to them than a fax machine.

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  5. "Wonderful Place To Work!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Personal Banker in Thomasville, NC

    I worked at Pinnacle Financial Partners full-time for more than a year

    Pros

    If you are looking for a great place to grow in a business environment, Pinnacle is the place. Great hours, but you also have a work/life balance that is hard to find in the workplace today.

    Cons

    You might find it takes a while for advancement, but the management teams are so willing to help you get where you want to go. Be patient and you will get there!

  6. Helpful (2)

    "IT Leadership From CIO down cannot be trusted. Serious lack of integrity."

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Applications Engineer in Mount Juliet, TN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Pinnacle Financial Partners full-time for more than 5 years

    Pros

    They have great core values established. However, leadership doesn't follow them. Shame on you guys.

    Cons

    Lack of trust from HR leadership to IT leadership. They need to clean house. Employees leaving through their revolving door. Don't waste you career here. No advancement. No raises. They cannot be trusted and don't adhere to their own values. Major lack of integrity. No accountability with current leadership. i won't even bank here. Horrible!

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  7. Helpful (1)

    "Excellent Culture"

    4.0
    Current Employee - Financial Specialist 

    I have been working at Pinnacle Financial Partners full-time

    Pros

    Great environment with a caring culture

    Cons

    Tough to move ahead with outside hiring model

  8. Helpful (3)

    "Great Leadership + No Rookies Allowed = Awesome company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Branch Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Pinnacle Financial Partners full-time for more than a year

    Pros

    The firm's unconventional approach to hiring makes for a great place to work. By only considering experienced bankers (5-10 years minimum) who come from internal referrals means, by and large, people know what to do and how to do it, eliminating the need for obnoxious policies and controls that other banks have to put in place which ultimately frustrate clients and seasoned bankers. Pinnacle prides itself on being substantially better than its competition, and the ease of doing business helps tremendously. The firm has been able to maintain a community bank feel in spite of it's $22 billion asset size by keeping decision making localized. There is a "one team" mentality that starts at the very top and permeates throughout the organization. A lot of companies espouse a healthy work/life balance, but at Pinnacle it's one of their core values.

    Cons

    With rapid growth through acquisition, Pinnacle has inherited some associates who simply don't fit the model and would have zero chance of working for the firm had they not been working for a bank that was bought by Pinnacle. Unfortunately, "coaching up or coaching out" takes time.

  9. Helpful (1)

    "An honest review...this place really isn't a great place to work if you have aspirations."

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Financial Specialist in Raleigh, NC
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Pinnacle Financial Partners full-time for more than a year

    Pros

    Work to life balance CEO is fantastic

    Cons

    Extremely expensive insurance rates due to average age of employees. Worth mentioning though I don't fault the company for this. Retail Management team is actually pretty terrible. No room to grow - their model is to hire outside not inside. All bankers are essentially tellers, no matter what they tell you. You are a teller. Deal with it. They are losing a lot of good people both on the retail side and on the commercial side. In fact they have lost already several really good people in their main Raleigh office this year alone (non-retail).

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  10. Helpful (2)

    "Pinnacle is True to it's Mission"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Compensation and Benefits
    • Senior Management
    Former Employee - Administrative Assistant in Nashville, TN
    Recommends
    Approves of CEO

    I worked at Pinnacle Financial Partners full-time for more than 8 years

    Pros

    The leaders are very mission focused and lead with integrity. People are valued. The President, Terry Turner is AWESOME!!!

    Cons

    Since a majority of the hiring were internal referrals, there can be cliques that exist in different departments and a lack of diversity; however, that is opposite of what the executive leadership team is after. I hope they still do the 360 degree feedback evaluations which is an excellent way for them to understand whether sub leadership is in line with the mission.

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Found 49 reviews