Behind the “show”: Toxic Leadership and Calculated Burnout
Pros
- Most coworkers were kind, hardworking, and did their best despite constant pressure. - I learned to problem-solve creatively under stress—because I had no other choice. - Gained experience juggling multiple roles at once. - Learned how to advocate for myself, even when management actively discouraged it.
Cons
• Leadership exploits loyalty and initiative. I was paid significantly below market rate while performing the work of both a coordinator and an office manager. Every coordinator hired after me was offered a much higher salary, despite doing the same job. • Feedback is consistently ignored or brushed off. Broken systems stay broken, and employees are left to clean up the mess without support. • There’s no structured training, no updated handbook, and no standardized processes. Internal systems are disorganized and often improvised. • Scott Levin’s “cool boss” routine (treats, jokes, surface-level check-ins) is a calculated facade. Beneath it is a pattern of deflection, gaslighting, and double standards. • Behind closed doors, management is frequently unprofessional and disrespectful—toward both staff and patients. The contrast between the company’s public image and its internal behavior is unsettling. • Raises and promotions are rarely honored. Promises are made, delayed, or tied to unnecessary hoops—even when leadership admits they were “already prepared” to offer one. • I was ineligible for overtime during my first year and was paid below California’s legal minimum salary threshold. It was a shocking realization of how little they think about their employees’ worth.
