Does Premier Inn pay their employees well?

According to anonymously submitted Glassdoor reviews, Premier Inn employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Premier Inn. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Premier Inn?

44% of Premier Inn employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Premier Inn 2.7 out of 5 for work life balance, 2.9 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Premier Inn?

Housekeeper (241) , Receptionist (192) , Front Desk Receptionist (81) , Duty Manager (75) , Ground Floor Team Member (55) , Night Receptionist (49) , Front of House (47) , Housekeeping (40) , Operations Manager (32) , Chef (26) , Deputy Hotel Manager (22) , Hotel Manager (21) , Hotel Receptionist (18) , Night Team Member (18) , FOH Team Member (16)

What are the pros of working at Premier Inn according to real employee reviews?

"Good pay (and tips if you work in the restaurant/bar)" ((in 86 reviews)); "Guests and some team great!" ((in 84 reviews)); "Most people you work with are nice and helpful." ((in 71 reviews)); "Some staff are friendly and polite" ((in 70 reviews)); "Good benefits with hotel discount and food discount" ((in 30 reviews))

What are the cons of working at Premier Inn according to real employee reviews?

"Poor management and very rude for no reason" ((in 132 reviews)); "Very Early and long hours" ((in 82 reviews)); "Manager was awful and unhelpful." ((in 68 reviews)); "No work life balance and if your full time you will feel like this ur only life" ((in 49 reviews)); "Low salary and could use better uniform" ((in 15 reviews))

What are employees saying about Premier Inn layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Premier Inn layoffs and their outlook for job security at Premier Inn in 2026.

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Premier Inn

Premier Inn reviews

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3.2

44% would recommend to a friend

(1,586 total reviews)

Dominic Paul

26% approve of CEO

27% positive business outlook

Ratings by category

3.6

Diversity & inclusion

2.9

Culture & values

2.8

Compensation and benefits

2.8

Career opportunities

2.7

Work/Life balance

2.6

Senior management

Premier Inn has an employee rating of 3.2 out of 5 stars, based on 1,586 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Premier Inn employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

5.0

Jun 29, 2023

Great

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great people to work with

Cons

I can't think of anything

5.0

Jun 28, 2022

A good place to work

Housekeeper

Recommend

CEO approval

Business Outlook

Pros

Friendly staff members, flexible shifts, and friendly and respected managers

Cons

Customers can make the job harder - but you become a great mediator.

5.0

Mar 19, 2022

Good job

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

loved it, i want to go back.

Cons

too many hours but i made good money

Viewing 1 - 3 of 1,586 Reviews

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Jobs at Premier Inn

Reception Team Member