PriceSmart Reviews | Glassdoor

PriceSmart Reviews

Updated November 5, 2017
21 reviews

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3.3
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PriceSmart President, CEO, and Director Jose Luis Laparte
Jose Luis Laparte
15 Ratings

21 Employee Reviews

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  1. "Receiving docks"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Receiving Docks in Medley, FL
    Former Employee - Receiving Docks in Medley, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at PriceSmart part-time (Less than a year)

    Pros

    Great employee teamwork and support. Respective managers. Quality work environment.

    Cons

    Very hot at some points during the day

    Advice to Management

    None


  2. Helpful (4)

    "Put it on your resume, then get out"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inventory Control Clerk in San Diego, CA
    Current Employee - Inventory Control Clerk in San Diego, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at PriceSmart full-time (Less than a year)

    Pros

    Lots to learn. Interesting projects in retail and international business. Nice coworkers. Good medical benefits. Rarely have to stay late. Somewhat flexible hours.

    Cons

    All the little things every day that show PriceSmart doesn't care about you: Upper management avoids eye contact and won't even say good morning. Pay is low and no merit raises or bonuses. Free food is rare. The building is worn out and falling apart. You will be moved around without notice. Not much room to grow-you will be told 'no growth in your first five years'. Serious lack of communication from the higher ups. There is no team feeling-everything is department vs. department. Too many burned out long term employees. Management is old fashioned. Heavy traffic.

    Advice to Management

    Major change is needed to stay competitive. Stop running the business the same way we did 10-20 years ago when there was no competition. The reasons we aren't growing are internal. Morale is low and turnover high-does anyone care? Stop treating your employees like children.

  3. Helpful (1)

    "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Regional Marketing Manager in San Jose, CA
    Former Employee - Regional Marketing Manager in San Jose, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at PriceSmart full-time (More than 3 years)

    Pros

    Strong company focos on accomplishing goals, a good company for those who are executors, not for innovators. Got to be a good yes man and a follower not a líder.

    Cons

    Not a good communication, support or coaching for new employees. Hard to get in the companies culture, most procedures are not written so they relay in people's memories.

    Advice to Management

    Make managers responsable for the actions of their team as well as for they development


  4. "Merchandising Stocker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at PriceSmart part-time (Less than a year)

    Pros

    Good pay at the least

    Cons

    Terrible hours way too early


  5. Helpful (2)

    "Senior Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Analyst in San Diego, CA
    Former Employee - Analyst in San Diego, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at PriceSmart full-time (More than a year)

    Pros

    A good learning experience on different Countries processes. Benefits decent, and travel opportunities are good.

    Cons

    Pay is terrible. Work tools are outdated - still on green screens.

    Advice to Management

    Pay equitable for the area and develop your employees better.


  6. "Great place to grow"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PriceSmart full-time

    Pros

    Family atmosphere
    Great benefits
    Room for growth

    Cons

    Pay isn't where it needs to be for area.

    Advice to Management

    Pay more...


  7. "Assistant Buyer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    Pros

    Overall its a great company to learn.
    Its a company that supports team work.

    Cons

    I dont have any negative comments for the moment

  8. Helpful (3)

    "Transportation Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Transportation/Office Assistant- Staff Works in San Diego, CA
    Former Employee - Transportation/Office Assistant- Staff Works in San Diego, CA
    Doesn't Recommend
    Positive Outlook

    I worked at PriceSmart (More than a year)

    Pros

    The area of the company is nice and quiet, they always have the AC on

    Cons

    people who have been there for years are not very nice, they are afraid you are trying to take something away from them. They are slow workers

    Advice to Management

    Bring in new blood


  9. Helpful (2)

    "Buyer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Corporate Buyer and DC Consultant in San Diego, CA
    Former Employee - Corporate Buyer and DC Consultant in San Diego, CA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at PriceSmart (More than a year)

    Pros

    Benefits are great, Travel to Latin American countries,

    Cons

    Leadership is weak and the politics are hostile to outsiders


  10. Helpful (5)

    "Word hard but not smart.. for low wages"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inventory Control in San Diego, CA
    Former Employee - Inventory Control in San Diego, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Occasional samples sales, which are nice since their pay structure won't allow you to afford things at full price in stores.

    Cons

    Negative working environment, supervisors are either taking credit for your work or blaming you for their incompetence.
    No upward mobility unless you stay there for at least 5 years doing grunt work.
    Those who have been there for 5 years or longer really dislike each other and are constantly trying to make each others work more difficult out of spite.
    It was normal for employees to be crying or cursing at each other in meetings or in private.
    If you find a problem or a mistake they will tell you to ignore the error so other teams will get in trouble.
    There is no common goal or team for the company, just a bunch of people with very few life options coming in for a paycheck and hoping to brown nose their way upward.
    No say in the directionality of your career, more of a dictatorship style.
    Horribly pathetic and old school benefits, regarding sick time and vacation time.
    Supervisors will harass you if you take sick time, and will repeatedly ask for doctors notes regardless of how oftem HR tells them it is illegal.
    It doesn't matter how much effort you put into your work or how late you stay, those efforts won't be taken into account and you will be written up for being late or taking longer lunches even just once.
    Middle and lower management are pretty bottom of the barrel folk. Only there because they don't have any skills to go elsewhere.
    Equipment/system/process is extremely old, so not only will you never be able to use these "skills" for any future jobs but you'll will be doing repetitive, tedious work that could be managed by a central system.

    Advice to Management

    Update something, anything. You are falling behind and your employees are unhappy and paying for it. Revamp your inventory control team. The department is completely making it up as they go along, get someone in with actual experience in supply chain. They make excuses for the high turnover rate being due to the fact it's a young department, but the truth is they have no idea what they are doing and just scapegoat their way out of issues making employees desperate to seek other job opportunities. New employees learn very quickly that they are only in managerial positions are staffed based on favoritism and nepotism instead of still. Which in turn creates a hostile environment that is about self preservation and backstabbing than progressing to advance the company.


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