Professional Case Management Reviews | Glassdoor

Professional Case Management Reviews

Updated December 6, 2017
82 reviews

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3.2
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Greg Austin
48 Ratings

82 Employee Reviews

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Pros
  • Good pay, able to work with nice patients and families (in 11 reviews)

  • Clients are great, flexibility, pay is good (in 5 reviews)

Cons
  • horrible case managers and schedulers, little to no communication, no benefits (in 6 reviews)

  • They could care less about the patients or the employees (in 3 reviews)

More Pros and Cons

  1. "Support Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Professional Case Management full-time

    Pros

    Great company to work for.

    Cons

    All the updates and changes


  2. Helpful (1)

    "Staff rn"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - RN, Bsn in Knoxville, TN
    Current Employee - RN, Bsn in Knoxville, TN
    Recommends
    Neutral Outlook

    I have been working at Professional Case Management part-time (More than 5 years)

    Pros

    One on one pt care. Great for nurses in school. Part time or extra money.

    Cons

    Bieng in a home dynamic where some boundries are tested. Communication with staffer and hours not very good timewise.

  3. "Good Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Help Center Representative in Denver, CO
    Current Employee - Help Center Representative in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Professional Case Management full-time (More than a year)

    Pros

    No micro management, getting to help people

    Cons

    Can get boring and repetitive


  4. "Culture is declining"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Professional Case Management full-time

    Pros

    Mid-level management seems to care for their employees and the company's overall mission to provide best home health care services.

    Cons

    Direction of senior team is pulling away from focusing on the client/employee to getting the most dollar off of the fewest cents.

    Advice to Management

    Bring the heart (mission) back into the company.


  5. "good worker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Denver, CO
    Current Employee - Anonymous Employee in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Professional Case Management full-time (More than 10 years)

    Pros

    Very caring for their clients and employees

    Cons

    Pay scale a little low in certain areas of the country and for work done

    Advice to Management

    Do a complete review of pay scale compared to similar job duties and classifications across industry; take into account time with company, quality of work, and knowledge not just a piece of paper which says I graduated with xxx degree not always the best and leave at drop of an offer.


  6. Helpful (1)

    "Nurse lpn"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Licensed Practical Nurse in Paducah, KY
    Former Employee - Licensed Practical Nurse in Paducah, KY
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Professional Case Management full-time (More than 5 years)

    Pros

    Can set your own schedule, work one on one with patients

    Cons

    Very little support from management, If patient goes to hospital or dies may be months before you get another patient and you dont get paid. Very few benifits. Scheduler is not always fair about giving you another client when available.

    Advice to Management

    Be available for your staff. More training for new hires.


  7. Helpful (1)

    "Cna"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - CNA
    Former Employee - CNA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Professional Case Management full-time (More than a year)

    Pros

    Good pay, reasonable close to home, they made it to seeing great when I first started worked there for almost 2 years everything went downhill after that.

    Cons

    Horrible management,staffing is a joke,staffing is really rude and unprofessional. They wait to last minute to staff. Communication is horrible . There happy to get stuff done when it helps them out. other than that they will ignore and put off your emails

    Advice to Management

    They need to get new Staffing in there that knows what they're doing .that's not rude Staffing thinks they have the higher hand. so they can write people up or say people called in. where they didn't apparently they have the upper hand to let people go to. also they can never get ahold of management and less they need something.

  8. Helpful (2)

    "Unethical company with terrible pay and benefits - worst company out there."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Professional Case Management full-time

    Pros

    I cannot think of a single pro to working at PCM.

    Cons

    The worst benefits I've ever seen at a company this size. Inconsistent management and unethical activity from the executive team. I feel bad for all of the employees at this company as well as the patients.

    Advice to Management

    Look at your executive team - there are folks who continue to make PCM look bad and keeping them just reinforces the negative perception of the company. Also, do the right thing for your employees and customers.


  9. "Flexibility"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CNA in Knoxville, TN
    Current Employee - CNA in Knoxville, TN

    I have been working at Professional Case Management part-time (More than a year)

    Pros

    I enjoy working for this company because of the flexibility that I have. I can pick and choose when I want to work.

    Cons

    Staffing goes for a lot of people and it makes it hard sometimes to get shifts or you will get a shift then show up to the job and another caregiver is already there.

    Advice to Management

    none


  10. "Excellent job, salary and management."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Registered Nurse in Colorado Springs, CO
    Current Employee - Registered Nurse in Colorado Springs, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Professional Case Management full-time (More than a year)

    Pros

    There are always management to talk with, share your concerns with, and help is only a phone call away.

    Cons

    There are not monthly meetings for local staff to meet and greet and form co-worker bonds with.

    Advice to Management

    Monthly meetings with Case Managers and all levels of staff would be helpful. We could share our career experiences, charting skills, interpersonal relationship skills to assist each other with clients difficult medical diagnosis/prognosis. A "Meeting of the minds."


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