Prompt Health reviews

4.3

80% would recommend to a friend

(43 total reviews)

87% positive business outlook

Prompt Health has an employee rating of 4.3 out of 5 stars, based on 43 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Prompt Health employee rating is 25% above average for employers within the Healthcare industry (3.4 stars).

Reviews by job title

43 reviews
2.0
May 12, 2026

Positive mission but poor training and high turnover

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They were pretty nice and seemed to have a positive mission. They do value work life balance.

Cons

The EHR is not as friendly as they say it is. It really lacks an admin-user POV. There was a high turnover rate for the 3-4 months I was there. Someone was quitting every other if not every week. Even more, there was a lack of structure for training and management. Training is definitely meant to be self taught. And the complexity balance between billing tickets vs clinical tickets is definitely unequal. It was a really strange place to work. Many people who work there are previous clinicians, which I think is a great idea, but I also think some lack a well-rounded POV to be in management or leadership. The weirdest part is to have all these clinicians and have such a lack of structure training with an actual trainer. Be prepared. You will spend more time reading and watching videos to train, rather than having access to someone for support. They coin it is as needing to have an independent, motivated personality, but it's really so that they can lowkey gaslight you into believing that it's your fault if it doesnt work out.

3.0
Mar 30, 2026

Lack of career growth opportunities in RCM

Recommend
CEO approval
Business Outlook

Pros

Remote work opportunities Experience across various client types Middle management is helpful and wants success for their teams

Cons

Benefits and compensation Growth opportunities Top RCM management seems to be more concerned with quantity of work rather than quality

Viewing 1 - 3 of 43 Reviews

Glassdoor has 43 Prompt Health reviews submitted anonymously by Prompt Health employees. Read employee reviews and ratings on Glassdoor to decide if Prompt Health is right for you.