Quark Software Reviews | Glassdoor

Quark Software Reviews

Updated Jan 21, 2020

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3.1
55%
Recommend to a Friend
48%
Approve of CEO
Quark Software CEO Chris Hickey (no image)
Chris Hickey
23 Ratings
Pros
Cons
  • "I could not find any cons as such(in 5 reviews)

  • "No cons whatsoever ,focusses on all round development(in 5 reviews)

More Pros and Cons
  1. "Great Possibilities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Quark Software full-time

    Pros

    The largest reaching small company with a lot of possibilities and potential.

    Cons

    Company needs to boost revenues significantly to allow proper levels of investment.

    Advice to Management

    Focus, work hard

    Quark Software2015-10-16
  2. Helpful (9)

    "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Denver, CO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Quark Software full-time for less than a year

    Pros

    There are not any pros. Do not join this company.

    Cons

    Chris Hickey is a monster. People are quitting without the prospect of another job because they do not want to work with him. Going against the advice of legal counsel and human resources, Chris Hickey requires employees who should be paid hourly to be exempt from overtime. Further, earlier this year, women on the team made 1/2 as much as their male counterparts until management (much to Chris Hickey's chagrin) doubled their salaries so that they made what they were worth. Beware that your medical benefits will expire the day you leave the company. Parallax Capital Partners is wholly unaware of the current state of the company.

    Show More

    Advice to Management

    Find a new CEO before you lose the remainder of your employees. Stop asking all of your new hires to leave positive reviews to make it seem like this company is something different than what it actually is - a colossal failure.

    Quark Software2019-10-29
  3. Helpful (12)

    "Stay Away"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Negative Outlook
    Disapproves of CEO

    I worked at Quark Software full-time

    Pros

    Most people working here are good people.

    Cons

    CEO is not only micromanaging and creating a terrible environment but he is also alienating long time customers. On top of this, he just flat out seems unqualified and continues to prove this with every decision he makes.

    Advice to Management

    CEO needs to change his mindset or they need to find someone else.

    Quark Software2019-08-16
  4. Helpful (19)

    "Once Great Company On the Way Out"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Marketing Specialist 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Quark Software full-time for more than 5 years

    Pros

    Still a well known brand with a somewhat global presence and good customers.

    Cons

    CEO is a micro manager in the extreme who’s out of his depth and can’t be trusted. His bad decisions have hurt sales and led to many customers leaving. It’s just one round of job cuts after another and employee moral is at an all time low.

    Advice to Management

    Wake up and speak with (and trust) your experienced employees who know what needs to be done to turn the company around (again).

    Quark Software2019-07-13
  5. Helpful (19)

    "Stay Away at all Costs"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Quark Software full-time

    Pros

    Some incredibly talented, passionate and hard-working employees - those that are left. Some good technology

    Cons

    BTW. Stop pressuring junior employees to give positive reviews on Glassdoor. It couldn’t be more obvious when you see the honest reviews of what’s happening and they are followed by multiple 5-star reviews that are devoid of reality! New CEO is destroying the company and alienating customers in a way I’ve never seen in such a short period of time. Anyone that’s not a YES CHRIS Person has been kicked out or left. The good employees that remain are doing so only until they find the right opportunity to leave for. Quark’s enterprise content automation business is officially dead with all the focus on QuarkXPress, and the new CEO is succeeding at driving away the last of those customers too with the kind of policies and approaches that caused the company to lose the market to Adobe originally. I’m sure the only happy employees are the cheap young kids he’s brought in.

    Show More

    Advice to Management

    There is no upper management left to advise. This is a dictatorship. Advice to owners is sell the business while there is anything left to save and for the sake of the remaining employees and customers, who all deserve better than this.

    Quark Software2019-07-10
  6. Helpful (14)

    "Get out while you can- nothing left"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Quark Software full-time for more than 8 years

    Pros

    Was once an industry leader with QXP and Enterprise Software

    Cons

    Has abandoned Enterprise Customers, most who have no idea what is going on? Check out their Executive bios, there are none. They had eliminated all senior management; middle management; thought leaders and blown away their Enterprise Professional Services teams in Europe and the US, I am not sure how they will survive.

    Advice to Management

    Sell the business for what you can

    Quark Software2019-07-04
  7. Helpful (11)

    "Great Company and Product, if the changes turn out well this has a ton of potential"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales 
    Disapproves of CEO

    I have been working at Quark Software full-time

    Pros

    Great work environment and office when running smoothy. Coworkers are very helpful when they are taking time out of their own sale time, Respectable Absolutely amazing sales tools, it is just difficult to to get these done with the activity goals.

    Cons

    There is a toxic atmosphere but I am hopeful management will see and try to improve. Its a sales job and results driven, because of this, we have targets, some of the recent targets are hard to achieve with other workloads we are responsible for on a day to day business,

    Advice to Management

    This is a great company with a great product. Poised for growth, To achieve these goals, be a little more realistic with the workload and hours we have in the office. I'm excited to where this organization is headed with the assistance of employee input

    Quark Software2019-05-11
  8. Helpful (9)

    "Need alignment throughout departments"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Denver, CO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Quark Software full-time for more than 3 years

    Pros

    Flexible use of PTO Downtown Denver Location Subsidized parking

    Cons

    Lack of leadership No mentorship Expected to work long hours Never had a review or raise No culture Work from home varies by department No budget for professional development Stopped paying for any kind of gym/workout facility Layoffs

    Advice to Management

    You have really good people. Instead of micromanaging them, empower them to do their jobs. Invest in the people you have! It's really crazy to never encourage people to develop themselves and have no budget to do so. Don't you want them to be better for YOUR company? Mentorship and development are part of people's job satisfaction. Stop asking for SO much and giving nothing but a paycheck in return. With many global offices, you have to find a way to get everyone on the same page...everyone is working toward different goals and putting their efforts toward different things.

    Show More
    Quark Software2019-03-31
  9. Helpful (4)

    "Look somewhere else!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Denver, CO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Quark Software full-time for more than 8 years

    Pros

    Not many, Some good technology

    Cons

    Poor middle management, leadership has gone along with vision

    Quark Software2018-09-10
  10. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Quark Software full-time

    Pros

    Great space with interesting technology

    Cons

    Had some rough times last few years

    Quark Software2017-01-04
Found 115 reviews