ROI Solutions Reviews | Glassdoor

ROI Solutions Reviews

9 reviews

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4.3
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Gina M. VanderLoop
4 Ratings

Employee Reviews

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  1. Helpful (1)

    "Best Job/Work Place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service & Tech in Cambridge, MA
    Former Employee - Customer Service & Tech in Cambridge, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at ROI Solutions full-time (More than 3 years)

    Pros

    I left the best job ever - working at ROI Solutions. The team there is smart, dedicated, eager - a real team. I left to pursue a job elsewhere and I wish I hadn't left ROI Solutions. They are a super company from the inside out. Their clients love them and now that I work on the outside, I realize the amazing culture there is not something other companies have or can create.

    Cons

    I have no cons to offer - well, except I wish there was a Starbucks closer to the office.

    Advice to Management

    There have been staff promoted to upper management in the past few years and they doing a great job and are learning. That was a smart move; I have no advice to management other than to keep doing what you are doing!


  2. "Overall: a great place to get involved in work you care about"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ROI Solutions full-time

    Pros

    People there really care about the work they are doing.
    The work IS important and DOES make a difference!
    Positive environment, people get along here more than most places of employment.
    Lively office culture.
    Doesn't take itself too seriously, yet maintains high level of professionalism where it counts - especially to it's clients.

    Cons

    Building management does not keep up with all the work they should.
    Parking options can be scant.
    If you are an upwardly-mobile type, you may be disappointed with the higher than average 'static' nature of the company's positions.

    Advice to Management

    Probably the best example of effective management I have seen - takes care of issues as needed but not in the mix all the time, keeps the team positive and forward thinking. Allows employees to have the space to get the work done. Keep it up!

  3. "Good stuff"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee in American Fork, UT
    Former Employee - Anonymous Employee in American Fork, UT
    Recommends

    I worked at ROI Solutions full-time (Less than a year)

    Pros

    Good pay, no out-going calls, good management

    Cons

    It's a call center. Don't make a career of it


  4. "fun place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Cambridge, MA
    Current Employee - Anonymous Employee in Cambridge, MA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at ROI Solutions (More than 5 years)

    Pros

    amazing clients, fun staff, casual work environment

    Cons

    small, minimal resources, inexperienced management


  5. "Great values based nonprofit database software company."

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Approves of CEO

    Pros

    Very nice client list. Growing fast

    Cons

    Office is far from usual Cambridge tech hub.


  6. "Awesome place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Management in Cambridge, MA
    Current Employee - Account Management in Cambridge, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ROI Solutions full-time (More than 3 years)

    Pros

    ROI Solutions is really great place to work; great team and co-workers. The office space/location is really nice and they have a great client base. Nice work environment all around. Some of the smartest people I have ever worked with.

    Cons

    No cons. If you get to work here, you will be very happy.

    Advice to Management

    Keep doing what you're doing - you are doing a great job!!!


  7. "AWESOME"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Developer in Cambridge, MA
    Current Employee - Developer in Cambridge, MA
    Recommends
    Positive Outlook

    I have been working at ROI Solutions full-time (More than a year)

    Pros

    I work at ROI now; it's one of the best places I've ever worked. They're incredibly supportive, lovely people. If you're lucky enough to find your way here, you should thank your stars. I'm serious, this place is great.

    In addition, they're in extremely good health. Signing up huge new clients all the time; this place couldn't be in a better place, business-wise.

    Cons

    Um...too much free food? Okay,the cafeteria downstairs is pretty wack.

    Advice to Management

    Buy more guitars.

  8. "ROI Solutions has an upbeat, casual environment where staff work hard and are invested in the product/services provided."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Medford, MA
    Current Employee - Anonymous Employee in Medford, MA
    Recommends

    Pros

    Excellent work environment; great benefits; because ROI is small everyone has an impact on its success; management is knowledgeable.

    Cons

    Modest retirement savings plan; flat organization with little room for advancement.


  9. "Satisfying"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Good pay and benifits epecially health insurance.

    Cons

    Not much advancement oppotunities within.

    Advice to Management

    Keep trying