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Redtail Technology Reviews

13 reviews

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4.4
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13 Employee Reviews

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  1. Helpful (4)

    "Good Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service in Rancho Cordova, CA
    Current Employee - Customer Service in Rancho Cordova, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Redtail Technology full-time (More than 3 years)

    Pros

    The acutal work is fun, management is nice and very laid back, but stern. Not your typical call center environment, management stocks kitchen with food, team-building trips ect.

    Cons

    If you don't fit in with the "RIGHT PEOPLE" you get talked about. Some employees were too immature to respect difference, so it is a high school environment. I have witnessed temporary employees get bullied by perm employees on numerous occasions. The management and HR should really step in.

    Advice to Management

    Great job with allowing all the emoloyees to be themselves and show personality. I do recommend that you provide balance to that with having zero tolerance for bullying. Not every emoloyee wants to belong to a click.


  2. "Great company!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Gold River, CA
    Current Employee - Anonymous Employee in Gold River, CA
    Recommends
    Positive Outlook

    I have been working at Redtail Technology full-time (More than 5 years)

    Pros

    A team environment. Awesome perks like fully-stocked kitchen, dog friendly, full benefits and gym, cell phone, tuition reimbursements.
    Great atmosphere with a true open door policy for all team members.

    Cons

    None comes to mind. Truly a great company to work for.

  3. "I love this company!"

    Star Star Star Star Star
    • Career Opportunities
    Current Employee - Anonymous Employee in Gold River, CA
    Current Employee - Anonymous Employee in Gold River, CA
    Recommends
    Positive Outlook

    I have been working at Redtail Technology full-time

    Pros

    Teamwork is important. They truly care about their employees and customers. This is a great place to learn and grow. Many perks, dog friendly, rec room, free food and excellent bene's. I'm happy to be part of a growing company!

    Cons

    None. They have a fun casual work environment.

    Advice to Management

    Keep your open door policy!


  4. Helpful (2)

    "Very CLICKY"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Support in Gold River, CA
    Current Employee - Support in Gold River, CA
    Doesn't Recommend
    Neutral Outlook

    I have been working at Redtail Technology full-time (More than a year)

    Pros

    This company has great benefits. Team building once a year (paid travel expenses). Family environment. Smaller company with a close knot group. Fully stocked kitchen. Bring dogs to work. Company prizes for competitions

    Cons

    VERY CLICKY. If you don't get in with the right people you are automatically looked at as if your not a good enough worker. There are 0 company meetings to help growth. There are no guide lines for QA when taking calls. Specific metrics are not weighted properly across the board. If you meet all metrics, you are still not doing good enough and are threatened with a write up. Monthly averages mean daily requirements. Management has favorites. There is no such thing as confidential discussions in this company.. NO ROOM FOR GROWTH WITH THIS COMPANY. Promotions do not exist. Company recently started out sourcing to a temp agency with higher turnover rate.

    Advice to Management

    consistency is key..

    If you hire someone at $13 per hour do not hire someone to do the same job for $20 and expect them to do the same job title with more expectations that's were not set.


  5. "Good intentions"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Sacramento, CA
    Former Employee - Anonymous Employee in Sacramento, CA
    Recommends
    Positive Outlook

    I worked at Redtail Technology (Less than a year)

    Pros

    Wonderful benefits and perks: paid medical, dental and vision; fully stocked kitchen; dog friendly office. Team building trips fully paid for for you and a guest. Open door policy.

    Cons

    Too much work for too little pay. Training is lacking and they throw you into the deep end without much help.

    Advice to Management

    Be honest in the interview and in meetings about workload. Offer better training and more help to new employees.


  6. Helpful (1)

    "Awesome Company!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Relationship Manager in Scottsdale, AZ
    Current Employee - Relationship Manager in Scottsdale, AZ
    Recommends
    Positive Outlook

    I have been working at Redtail Technology full-time (Less than a year)

    Pros

    Great work atmosphere, coworkers are all fun, positive, and very helpful. Management is great and truly cares about their employees. Redtail places a huge emphasis on on quality of life and the importance of a happy, fun work place. I cannot say enough about how great Redtail is.

    Cons

    Absolutely nothing! It is a phenomenal feeling to wake up in the morning and not dread going to work.

    Advice to Management

    Keep up the good work! What you have put in place is fantastic.


  7. "Great Place to Work!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Internal Relationship Manager in Scottsdale, AZ
    Current Employee - Internal Relationship Manager in Scottsdale, AZ
    Recommends
    Positive Outlook

    I have been working at Redtail Technology full-time (More than a year)

    Pros

    Personal Connections, we all know each other, have a great time. Fun is expected, and planned! Our product is a great product, easy to use, and after you see how it works, whats not to love.

    Cons

    We need more fun days, I vote for more sandwich days.

  8. "Redtail tops the charts when it comes to employee satisfaction!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Advisor in Scottsdale, AZ
    Current Employee - Sales Advisor in Scottsdale, AZ
    Recommends
    Positive Outlook

    I have been working at Redtail Technology full-time (Less than a year)

    Pros

    Working at Redtail is great for many reasons but to name a few I would have to start with the culture. You cannot feel more invited to a company than when you do starting with Redtail. The resources are endless and Redtail really gives you the opportunity to show your skills! I cannot say enough about the work environment as it allows every day at work to be a good one. The best part is Redtail is a growing company and will only get better!

    Cons

    Can't think of one, which is another reason why Redtail is great!

    Advice to Management

    Keep up the good work! It drives me to come to work motivated each and every day.


  9. "Redtail is the best job I've ever had!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Experience Specialist in Sacramento, CA
    Current Employee - Customer Experience Specialist in Sacramento, CA
    Recommends
    Positive Outlook

    I have been working at Redtail Technology full-time (More than a year)

    Pros

    Redtail is amazing. They offer TONS of benefits, great pay, lots of PTO, ever-expanding opportunities for growth, and a flexible schedule. I have never worked for a company who genuinely cares about it's employees as much as it cares about it's customers, but Redtail does a great job of making sure everyone - users and employees alike - are well taken care of.

    Cons

    Because were so small and still growing, sometimes if one person is gone for the day the whole team feels it.


  10. "Never thought I would be so happy"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Gold River, CA
    Current Employee - Anonymous Employee in Gold River, CA
    Recommends
    Positive Outlook

    I have been working at Redtail Technology full-time (More than 3 years)

    Pros

    - Pet friendly
    - Everyone is treated equally and like family
    - Free food
    - Management really does care about everyone here
    - Other employees also care about the company's well being, so we all know we can count on each-other
    - Benefits are amazing
    - Compensation is fair
    - Redtail promotes from within and encourages growth and training into new job opportunities
    - Every employee has a voice here

    Cons

    It is hard to think of any reason why anyone would be unhappy here. It would be nice if the building had a larger entryway for a big coy fish pond fountain.

    Seriously though, no cons.

    Advice to Management

    The fountain thing would be cool, but otherwise I wouldn't change a thing.

    On second thought the coy fish may be a bad idea with the dogs.


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