Reformation Reviews | Glassdoor

Reformation Reviews

Updated November 15, 2017
45 reviews

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3.2
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Reformation Founder & CEO Yael Aflalo
Yael Aflalo
9 Ratings

45 Employee Reviews

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  1. "Key Holder"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Keyholder
    Current Employee - Keyholder
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Reformation full-time (More than a year)

    Pros

    Great coworkers and a relaxed work environment. Working in store is very easy, and the people who work there become like a family. Great compensation, and understanding store management about work-life balance.

    Cons

    Miscommunication with corporate management occurs, and lack of ability to grow from a store level.


  2. Helpful (1)

    "Print Designer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Print Designer in Los Angeles, CA
    Former Employee - Print Designer in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Reformation full-time (More than a year)

    Pros

    Amazing opportunities are available at a start up company that is changing the status quo of the fashion industry. Inspiring place to work with like minded individuals who are passionate about fashion and sustainability.

    Cons

    Can feel out of your depth at times without anyone to turn to for help when you need it. High stress and fast paced environment that would only suit those with high tolerance for this setting and high self confidence.

    Advice to Management

    Provide support and help to staff when they feel out of their depth, make them feel like there will not be backlash when requiring extra help.

  3. Helpful (1)

    "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Approves of CEO

    I have been working at Reformation full-time

    Pros

    - Opportunity for growth
    - Fast paced
    - Innovative
    - Great team and people
    - Mission driven

    Cons

    - Can be high pressure and very results oriented


  4. Helpful (1)

    "Great for growth!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Reformation full-time

    Pros

    Sustainability, innovation, and strong female leadership make Ref a great place to learn.

    Cons

    Communication can be spotty as fast growth outpaces management's ability to maintain transparency and respond to employee needs. If you want something- ask for it, if you see a problem and want to improve it, don't be afraid to speak up!


  5. Helpful (4)

    "It’s not worth it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Reformation full-time

    Pros

    Clothing discount. There’s always a dog to pet while you cry.

    Cons

    1.) CEO needs to learn how to interact with her employees. All the reviews saying she’s nice one minute and screaming at you the next is all true.
    2.) almost everyone is mean. But they’re mean because they are MISERABLE. (Some are lovely outside of work)
    3.) if you don’t work for at least 12 hours a day you will be resented
    4.) the company doesn’t ever know where its headed and the directive changes day to day
    5.) the turnover is NUTS.

    Advice to Management

    Listen to your employees. Practice what you’re selling to your consumers. Let your employees have a work life balance and BE KIND TO THEM. You hire young, hungry and incredibly smart people and they deserve respect. Don’t lose them because you can’t be kind!


  6. "Sales , Key Holder, Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate/Key Holder in Los Angeles, CA
    Current Employee - Sales Associate/Key Holder in Los Angeles, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Reformation full-time (Less than a year)

    Pros

    Great clothing discount + social media exposure for brand

    Cons

    Uniforms while working and hardly no work/life balance

    Advice to Management

    N/A


  7. Helpful (6)

    "Great concept. Terrible culture."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Reformation full-time

    Pros

    The IDEA of Reformation is beyond great.
    The people that come to work at Reformation have the same expectation that the public does; young, innovative, bright, energetic people coming together to make effortless and cool clothes but with a socially conscious and inspiring spirit.

    Cons

    The company does not uphold any of the perceived values in it's corporate culture, especially with regard to the actual day to day treatment of the employees. The work environment is anxiety ridden and toxic, driven primarily by the at random firing of any person for any reason at any time. The turnover is shockingly high; even departments like HR could have three department heads within one fiscal year. This instability and negativity creates a stiflingly unhealthy environment that is both unmotivating and detractive to not only personal but team success potential.

    The experience working at this company is only worsened by the lack of strategic direction. It would be one thing to cope with a work environment as referenced above, but with at least some semblance of leadership, guidance, and consistency. The company genuinely feels lost from a top level, most likely hindered by the pervasiveness of turnover, but also from a seemingly more macro level as well.

    Advice to Management

    Listen to your employees and your Glassdoor reviews. The base group at this point is large enough to demonstrate that these are facts. The company knows what reviews are fake as they were directly asked to be written. The one star reviews are not "disgruntled employees" or people that "don't get Ref". They are extremely talented people that not only passed the rigorous interview process for which you deemed them employable, but they genuinely could not wait to start working for you. This is such a rare asset in the over saturated world of retail.

    Take these learnings, exert some humility, make changes. Because the idea of the company is clearly a great one and people will still come running to work there. Don't make them regret it.

  8. Helpful (2)

    "Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend

    I have been working at Reformation part-time

    Pros

    The discount was pretty much the only good thing

    Cons

    Most coworkers were not very nice, management was even worse, they way they talk to you is degrading.


  9. Helpful (9)

    "HORRIBLE PLACE TO WORK."

    StarStarStarStarStar
    Former Employee - Leadership in Los Angeles, CA
    Former Employee - Leadership in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Reformation full-time (More than a year)

    Pros

    the product is cool, sometimes inspiring.

    Cons

    the leadership, especially the CEO Founder, is a joke. There is a HUGE lack of respect for others, privacy, and frankly, the CEO is not balanced. One minute you are liked, the next, you are on her list to be fired. Its a horrible place to work. The only people that survive long term are those that are submissive and can deal with the craziness of the work environment and the Founder.

    Advice to Management

    hire a REAL CEO and leadership team, it's time to grow up. This 100% rating of the CEO is not accurate, its a joke.


  10. Helpful (1)

    "VERY valuable experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Reformation full-time (More than 3 years)

    Pros

    Really progressive and inspiring company to work for. They are continually growing and expanding.

    Cons

    With the rapid growth they have experienced there is a lot of change that can be unsettling. But, if you are able to be flexible there is a lot of opportunity to grow along with the company.


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