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Rover.com

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Rover.com

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Rover.com Reviews

Updated Mar 4, 2023

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Found 217 of over 323 reviews
4.1
79% Recommend to a Friend
88% Approve of CEO

Found 215 of over 323 reviews

4.1
79%
Recommend to a Friend
88%
Approve of CEO
Rover.com CEO Aaron Easterly (no image)
Aaron Easterly
143 Ratings

Top Review Highlights by Sentiment

Pros
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Rover.com and is not affected by filters.

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  1. 5.0
    Current Employee
    Featured Review

    Great Company!

    Oct 26, 2022 - Social Media Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    My time so far has been great. Everybody is very welcoming and the company does a great job of welcoming individuals from all walks of life. Their values are very progressive and overall it feels like a place I can see myself growing in.

    Cons

    Not many cons at this point.

    2 people found this review helpful
  2. 5.0
    Current Employee

    Fantastic recruiting experience / Amazing place to work and grow

    Jan 13, 2023 - Product Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Fast onboarding experience. Great work/life balance. Employees are highly engaged with the product. Fantastic benefits. Employees are encouraged to be owners.

    Cons

    Software development process is slow.

    Be the first to find this review helpful
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  4. 3.0
    Former Employee, less than 1 year

    Was great until it wasn’t

    Mar 4, 2023 - Trust and Safety Specialist in Spokane, WA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great inclusivity, very “woke”. Good pay The job is self paced and easy.

    Cons

    Training is kind of weird, could definitely be done better. They won’t answer questions you have and let you be completely confused and freaked out until the end. Will fire you for HR issues that need to be addressed while ALL of HR is on a vacation. Will fire you for medical complications. Not very flexible.

    Continue reading
    Be the first to find this review helpful
  5. 1.0
    Former Employee, more than 3 years

    Fake People and Fake Company

    Feb 21, 2023 - Trust and Safety Specialist 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Leaving was the only brightside

    Cons

    Toxic people and management. Everyone acts like they like each other but talks about everyone behind their back, lots of drama. Pay is far from competitive. Management singles people out till they quit. There is no growth opportunities and they will scam you out of your pay raises with policy changes.

    Continue reading
    3 people found this review helpful
  6. 3.0
    Former Employee

    Great mission. Mediocre company

    Jul 14, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The mission is amazing, but it's very clinical once you start there. Folks are, for the most part, very friendly In general, it's an okay place to work. If you're looking to work somewhere with really smart people look elsewhere. It's not really innovative or cutting edge. There are some smart folks there but they are the minority. It's mostly just average people doing their job, which isn't bad just not a personal knowledge accelerator.

    Cons

    Here are the major red flags I saw: - A lot of turnover, especially in ENG - really low scores in some areas of the employee survey, some of which were around the lack of clarity in job roles and compensation - they're really money driven which lends to dehumanizing the product - It doesn't seem like the design team is engaged or excited. They had a lot of turnover in the past year, particularly the most senior team members. - they have a company history of DEI issues starting back in 2017 and some still exist. What I heard from colleagues sounded like a "no, so and so wouldn't do that" ostrich mentality. - there are people that have reputations there but no one does anything about it. You just hear,"Typical [insert name]". More ostrich mentality. -product didn't seem to be a cohesive or satisfied team. I heard grumblings often. The biggest thing I noticed was fear-avoidance decision-making. The phrase,"I'm worried that..." was said a lot.

    Continue reading
    9 people found this review helpful
  7. 1.0
    Former Employee

    Worst

    Feb 25, 2023 - Marketing Director in Seattle, WA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Bring your dog to work.

    Cons

    Humans that think they know everything

    Be the first to find this review helpful
  8. 2.0
    Former Employee

    Toxic

    Jan 26, 2023 - Management in Seattle, WA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Dogs in office were the best part

    Cons

    Upper management is completely out of touch with lower level employees

    4 people found this review helpful
  9. 2.0
    Former Employee, more than 3 years

    Lost direction with growth.

    Aug 1, 2022 - Operations 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    There are definitely some lovely people here, but they are a minority.

    Cons

    The training program for our agents is an absolute mess, and everyone is aware, but we make excuses rather than fix the issue. Very cliquey and most of management is willing to peddle whatever rhetoric thats espoused by their seniors. If you’re good at brown nosing and can stomach being told that “sometimes you need to gaslight yourself”, you’ll fit right in. The culture is an absolute joke, and often meetings feel very authoritarian in regard to “enforcing” culture. Pay is well under market value, especially for sensitive roles. No idea why. Poor compensation, meager benefits, and people being treated like they’re replaceable aren’t exactly how you keep turnover down. In all seriousness, the lack of humanity and integrity i see on a daily basis is mentally taxing, but I seem to be the only one who cares. All I’ve gotten from upper management is excuses and blame shifting, so I stay quiet as a mouse these days.

    Continue reading
    7 people found this review helpful
  10. 5.0
    Current Employee, more than 1 year

    Best place to work

    Dec 14, 2022 - Visual Designer in Seattle, WA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Supportive team environment, work life balance, responds to employee feedback quickly and fairly, good benefits, trust and transparency in the way the company is run.

    Cons

    Slightly lower salary ranges, very lean running (i.e. difficult to get the supplies you need), expensive parking under building (Seattle).

    Be the first to find this review helpful
  11. 4.0
    Former Employee, less than 1 year

    Pros and Cons

    Oct 20, 2022 - Trust and Safety Agent/Specialist in Spokane, WA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Supportive team Great training Good pay

    Cons

    HR does not regulate leaves properly Hard to reach a manager Stressful environment Work task expectations not well discussed, you are told what role you will be playing and as time goes on you will be thrown into training for additional roles with little support.

    Continue reading
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Viewing 1 - 10 of 215 Reviews
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Rover.com Reviews FAQs

Rover.com has an overall rating of 4.1 out of 5, based on over 323 reviews left anonymously by employees. 79% of employees would recommend working at Rover.com to a friend and 69% have a positive outlook for the business. This rating has decreased by -1% over the last 12 months.

According to anonymously submitted Glassdoor reviews, Rover.com employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Rover.com. This rating has been stable over the past 12 months.

79% of Rover.com employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Rover.com 4.2 out of 5 for work life balance, 4.2 for culture and values and 3.8 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Rover.com to be career development, benefits, culture and the cons to be management, senior leadership, compensation.

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Rover.com® is the largest network of 5-star pet sitters and dog walkers in the world. Serving pet parents across the U.S., Canada, and...More

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Rover.com

936 days ago

COVID-19
In these challenging times, we've been focused on supporting our community of pet owners and pet care providers through facilitating safe stays and offering information on best practices to keep everyone safe. During this time of uncertainty, we've seen unprecedented growth in dog and pet ownership. Working and being at home more than ever, people want to experience the unconditional love of a pet in their lives. We are excited about what's ahead and as committed to our mission as ever. Do you have a love of pets? Have you recently adopted, fostered, or gotten a dog, cat, or added another pet to your family? Or do you have a passion for making it possible for everyone to experience this love in their lives? If so, we'd love to hear from you! We're looking for a few dedicated people to join our team, and we hope you'll consider reviewing our open roles. We look forward to hearing from you!
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Glassdoor has 323 Rover.com reviews submitted anonymously by Rover.com employees. Read employee reviews and ratings on Glassdoor to decide if Rover.com is right for you.