Rover.com Reviews
Updated Mar 4, 2023
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Found 215 of over 323 reviews
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This rating reflects the overall rating of Rover.com and is not affected by filters.
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- Current Employee★★★★★Featured Review
Pros
My time so far has been great. Everybody is very welcoming and the company does a great job of welcoming individuals from all walks of life. Their values are very progressive and overall it feels like a place I can see myself growing in.
Cons
Not many cons at this point.
- Current Employee★★★★★
Fantastic recruiting experience / Amazing place to work and grow
Jan 13, 2023 - Product ManagerRecommendCEO ApprovalBusiness OutlookPros
Fast onboarding experience. Great work/life balance. Employees are highly engaged with the product. Fantastic benefits. Employees are encouraged to be owners.
Cons
Software development process is slow.
- Former Employee, less than 1 year★★★★★
Was great until it wasn’t
Mar 4, 2023 - Trust and Safety Specialist in Spokane, WARecommendCEO ApprovalBusiness OutlookPros
Great inclusivity, very “woke”. Good pay The job is self paced and easy.
Cons
Training is kind of weird, could definitely be done better. They won’t answer questions you have and let you be completely confused and freaked out until the end. Will fire you for HR issues that need to be addressed while ALL of HR is on a vacation. Will fire you for medical complications. Not very flexible.
Continue reading - Former Employee, more than 3 years★★★★★
Fake People and Fake Company
Feb 21, 2023 - Trust and Safety SpecialistRecommendCEO ApprovalBusiness OutlookPros
Leaving was the only brightside
Cons
Toxic people and management. Everyone acts like they like each other but talks about everyone behind their back, lots of drama. Pay is far from competitive. Management singles people out till they quit. There is no growth opportunities and they will scam you out of your pay raises with policy changes.
Continue reading - Former Employee★★★★★
Great mission. Mediocre company
Jul 14, 2022 - Anonymous EmployeeRecommendCEO ApprovalBusiness OutlookPros
The mission is amazing, but it's very clinical once you start there. Folks are, for the most part, very friendly In general, it's an okay place to work. If you're looking to work somewhere with really smart people look elsewhere. It's not really innovative or cutting edge. There are some smart folks there but they are the minority. It's mostly just average people doing their job, which isn't bad just not a personal knowledge accelerator.
Cons
Here are the major red flags I saw: - A lot of turnover, especially in ENG - really low scores in some areas of the employee survey, some of which were around the lack of clarity in job roles and compensation - they're really money driven which lends to dehumanizing the product - It doesn't seem like the design team is engaged or excited. They had a lot of turnover in the past year, particularly the most senior team members. - they have a company history of DEI issues starting back in 2017 and some still exist. What I heard from colleagues sounded like a "no, so and so wouldn't do that" ostrich mentality. - there are people that have reputations there but no one does anything about it. You just hear,"Typical [insert name]". More ostrich mentality. -product didn't seem to be a cohesive or satisfied team. I heard grumblings often. The biggest thing I noticed was fear-avoidance decision-making. The phrase,"I'm worried that..." was said a lot.
Continue reading - Former Employee★★★★★
Pros
Bring your dog to work.
Cons
Humans that think they know everything
- Former Employee★★★★★
Pros
Dogs in office were the best part
Cons
Upper management is completely out of touch with lower level employees
- Former Employee, more than 3 years★★★★★
Pros
There are definitely some lovely people here, but they are a minority.
Cons
The training program for our agents is an absolute mess, and everyone is aware, but we make excuses rather than fix the issue. Very cliquey and most of management is willing to peddle whatever rhetoric thats espoused by their seniors. If you’re good at brown nosing and can stomach being told that “sometimes you need to gaslight yourself”, you’ll fit right in. The culture is an absolute joke, and often meetings feel very authoritarian in regard to “enforcing” culture. Pay is well under market value, especially for sensitive roles. No idea why. Poor compensation, meager benefits, and people being treated like they’re replaceable aren’t exactly how you keep turnover down. In all seriousness, the lack of humanity and integrity i see on a daily basis is mentally taxing, but I seem to be the only one who cares. All I’ve gotten from upper management is excuses and blame shifting, so I stay quiet as a mouse these days.
Continue reading - Current Employee, more than 1 year★★★★★
Best place to work
Dec 14, 2022 - Visual Designer in Seattle, WARecommendCEO ApprovalBusiness OutlookPros
Supportive team environment, work life balance, responds to employee feedback quickly and fairly, good benefits, trust and transparency in the way the company is run.
Cons
Slightly lower salary ranges, very lean running (i.e. difficult to get the supplies you need), expensive parking under building (Seattle).
- Former Employee, less than 1 year★★★★★
Pros and Cons
Oct 20, 2022 - Trust and Safety Agent/Specialist in Spokane, WARecommendCEO ApprovalBusiness OutlookPros
Supportive team Great training Good pay
Cons
HR does not regulate leaves properly Hard to reach a manager Stressful environment Work task expectations not well discussed, you are told what role you will be playing and as time goes on you will be thrown into training for additional roles with little support.
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Rover.com Reviews FAQs
Rover.com has an overall rating of 4.1 out of 5, based on over 323 reviews left anonymously by employees. 79% of employees would recommend working at Rover.com to a friend and 69% have a positive outlook for the business. This rating has decreased by -1% over the last 12 months.
79% of Rover.com employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Rover.com 4.2 out of 5 for work life balance, 4.2 for culture and values and 3.8 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Rover.com to be career development, benefits, culture and the cons to be management, senior leadership, compensation.
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