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Ruby Slipper Cafe

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Ruby Slipper Cafe reviews

3.3

63% would recommend to a friend

(80 total reviews)
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Jennifer Weishaupt

93% approve of CEO

75% positive business outlook

Ruby Slipper Cafe has an employee rating of 3.3 out of 5 stars, based on 80 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ruby Slipper Cafe employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

80 reviews
3.0
Jun 10, 2020

Don't waste your time if you are a Great manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Usually home by 4 or 5. (basically the only reason I still work here. Kinda have quality of life...except I miss everything on weekends) Insurance is decent, but not the best. lots of female health issues not covered Growth opportunities if you are willing to relocate.you get to dress as you please, based on what area you work. Since the company is still small, you can communicate directly with people in each dept, usually a direct cell phone line. (I rarely got anything when I emailed)

Cons

+No growth opportunities if you don't live in New Orleans. +No weekends off, unless you request it, and even then it will probably get denied +Bonus structure is AWFUL! +Never expect appreciation for going the extra mile for them or achieving great results +They have a "gotcha mentality". Audits and inspections are all by surprise. Even when the director comes by, they look at you like you should have panic in your eyes. +Labor parameters are so low, so managers have to work hourly positions for most of the day. Then you are reprimanded for not having manager tasks completed, during the day. +vacation time is accrued each pay period, so you have to work 6 months before being able to take time off. Then its only 80hrs a year, until you make 5 years +2 months of the year are blocked off for time off (Mardi Gras) +most managers do not really know how to manage people. +no clear direction for helping great employees move up. Most single parents are blocked from moving up, because of the hours we work. Its very difficult to be a single parent (to younger kids), and be at work for 5:30am. +if you are a great manager your talents are wasted here. You will not be heard, with good ideas. You will not be respected for the unique management style you can bring, even when achieving good results. + since communication is one stop, you don't get credit for the things you do, just the GM +You will only move up by being buddy buddy with the hire ups. +this business is very cliquy and the people in the cliques are the ones that are rewarded. +No structure for manager pay increases. +Somehow we are "meeting-ed" to death, yet the trickle down of communication is still awful, because they only communicate with GM's. And Gm's don't like or are just not good at sharing the info. +there isn't too much wiggle room in hiring. You can find talented people, but not have many hours to give them, since its a 1 shift operation. Needing 7-9, cooks on a weekend, but only 1-3 on weekdays, make it hard to retain good people. +Like most companies they stress training/cross-training but give no labor to do so +Lastly if you are looking for a place that will help you grow your management skills, this is not the place to be either. The development is Franklin Covey "seminars" that you can do on your own. But in all honestly, those lessons do not help you with people managing skills, and thats what management is all about.

2.0
Nov 6, 2017
Recommend
CEO approval
Business Outlook

Pros

Food is delicious, money was great, BOH employees were awesome, most of the other servers were fun to work with. Regulars were AMAZING.

Cons

Management is literally the worst I have ever experienced. They didn’t care about the employees, only about sales. Parking was also an issue, ESPECIALLY during Mardi Gras/Essence Fest.

2.0
Nov 15, 2020

Underpaid and Overworked

Recommend
CEO approval
Business Outlook

Pros

Bacon, biscuits, Tasso cream & French Truck coffee

Cons

*Days only if management has no intention of completing all admin work. *Do not say admin work to upper level management. Invoices, reviews, orders, schedules, budgets and all of the above can be completed during normal business hours. If it cannot be, you will be asked to research time management, lectured about delegation and reminded that others are capable. *High volume stores are not required to follow specs, procedures or systems. The resulting confusion involved after employee transfers and the frustration knowing that money covers a multitude of sins erodes culture. *HR Department leadership has made racist comments, violated employee trust by openly discussing private matters, lied to unemployment services, violated the FSLA by demanding repayment of tips *Contributions are celebrated but not rewarded. Healthy competition replaced with backstabbing. Popularity replaced work ethic. *It just really, really destroyed my soul while underpaying me

Viewing 1 - 3 of 80 Reviews

Glassdoor has 80 Ruby Slipper Cafe reviews submitted anonymously by Ruby Slipper Cafe employees. Read employee reviews and ratings on Glassdoor to decide if Ruby Slipper Cafe is right for you.