ScanSource Reviews | Glassdoor

ScanSource Reviews

Updated August 13, 2017
115 reviews

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3.3
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ScanSource President, CEO, and Director Mike Baur
Mike Baur
79 Ratings

115 Employee Reviews

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  1. "Fantastic Company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Maintenance Mechanic in Southaven, MS
    Current Employee - Maintenance Mechanic in Southaven, MS
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ScanSource full-time (More than a year)

    Pros

    I've been working with Scansource for a little over a year now. Honestly I believe this is a great company. Scansource is a people company, they care about their employees as well as their customers. The management team works hard on contentious improvement throughout our DC. Most of the employees I have spoken too love it here.

    I started here part time in June 2016, only worked 4 hours a day. During that time I got to meet most everyone that worked here. I found that so many of the employees had been here 5,10 and even 20 years. Also we have a few employees ages 65 through about 72 . They could retire anytime they want but they told me they liked working here. The two factors that helped me make a decision to convert to fulltime were the amount of time employees have been with the company and the ages of some that keep working because they like it here. I think it says a lot of good about a company that's able to retain employees as long as they have.

    Cons

    The only con for myself personally is having to work 2nd shift and I am missing a lot of family time with my wife and children. Although I do understand it is because it is part of the business model be that we are same day shipper's.


  2. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at ScanSource full-time

    Pros

    Fun people, growth company, opportunity to travel.

    Cons

    Some vendors drag the company down

    Advice to Management

    Use 360 based reviews

  3. "Scansource"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at ScanSource full-time (More than 8 years)

    Pros

    Sales reps are well taken care of.

    Cons

    Low pay for non sales jobs. Too many managers looking out for themselves.

    Advice to Management

    Look at your support staff as much as sales.


  4. "Marketing Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Director in Greenville, SC
    Former Employee - Marketing Director in Greenville, SC
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at ScanSource full-time (More than 3 years)

    Pros

    Very family friendly, hard working environment. Stellar benefits.

    Cons

    Flat organization that leaves hard working, experienced employees having to wait along time for new opportunities. A lot of great talent often frustrated under status quo managers.

    Advice to Management

    Seek the real value in VAD and don't waste time on the surface level marketing hype. Customer relationships need to be the true value add to be competitive.


  5. "Be ready to work hard for good people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Product Manager in Greenville, SC
    Former Employee - Product Manager in Greenville, SC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at ScanSource full-time (More than 5 years)

    Pros

    You will be surrounded by excellent people.

    Cons

    So fast paced, burnout can happen if you don't set boundaries.

    Advice to Management

    Don't change


  6. "Inside Sales Rep"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Greenville, SC
    Former Employee - Anonymous Employee in Greenville, SC
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at ScanSource full-time (More than 5 years)

    Pros

    Great perks and benefits, especially in sales positions.

    Cons

    ScanSource is a "boys club."

    Advice to Management

    Give women the same chances/salaries/opportunities as men.


  7. "The worst employment experience of my life at the Norcross, GA location."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Norcross, GA
    Former Employee - Anonymous Employee in Norcross, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at ScanSource full-time

    Pros

    Free coffee, free water fountain. There are not plastic cups or silverware so bring your own daily. And a small office turned workout room.

    Cons

    The employees and management exhibit cult like behavior and if you speak up on the blatant injustices then you will be slowly let go from the company. The office is small and there is no privacy. The managers stand over you all day and constantly ask what tasks you are working on. Micromanagement is ENCOURAGED! I would not advise my worst enemy to go anywhere near this Norcross office.

    Advice to Management

    Encourage and accept employees from all backgrounds. This is 2017 not 1950.

  8. "Growing Pains"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Greenville, SC
    Current Employee - Anonymous Employee in Greenville, SC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at ScanSource full-time (More than 10 years)

    Pros

    Relaxed environment, adequate benefits, friendly people.

    Cons

    Flat management structure that is not professionally managed. Many of the current managers were put in their positions because they were good individual contributors, but they aren't good at managing people. The pay is is not the best in the industry, but I stay here because of other conveniences.

    Advice to Management

    Much focus and nurturing is placed upon the millennials at ScSc. Most of the new hires are millennials, and they don't have the work ethic that more experienced workers possess.

    Pay more attention to the seasoned and experienced professionals currently working at ScSc, and hire more of them. Many of the employees at ScSc who have been around for a while feel like they have been forgotten and are not valued any longer.


  9. "Service Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Neutral Outlook
    No opinion of CEO

    I have been working at ScanSource full-time

    Pros

    The people here in general are nice to work with.

    Cons

    If you are hired as a Temp, it will be years before you are hired permanently, if at all..

    Advice to Management

    If you are going to keep hiring long term temps, make some provisions to offer some benefits.


  10. "Scansource"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Analyst in Greenville, SC
    Former Employee - Account Analyst in Greenville, SC
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at ScanSource full-time (More than a year)

    Pros

    Nice people and good amenities

    Cons

    No room for improvement in company


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