Does ScotRail pay their employees well?

According to anonymously submitted Glassdoor reviews, ScotRail employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at ScotRail. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at ScotRail?

73% of ScotRail employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ScotRail 3.6 out of 5 for work life balance, 3.7 for culture and values and 4.0 for career opportunities.

What are the top reviewed jobs at ScotRail?

Train Driver (9) , Ticket Examiner (5) , Conductor (3) , Maintenance Engineer (3) , Train Conductor (3) , Customer Service Assistant (2) , Fleet Engineer (2) , Hospitality Staff (2) , Mechanical Engineer (2) , Scotrail Ticket Inspector (2) , Team Leader (2) , Train Care Operative (2)

What are the pros of working at ScotRail according to real employee reviews?

"Good pay easy work if u enjoy the public" ((in 10 reviews)); "Good pension" ((in 7 reviews)); "Staff are amazing, money is great." ((in 3 reviews)); "Salary and conditions are good." ((in 3 reviews)); "It’s really good with good benefits" ((in 3 reviews))

What are the cons of working at ScotRail according to real employee reviews?

"Hours are long too oong" ((in 4 reviews)); "You will work hard, it’s expected, management also work hard and the public can be awful" ((in 4 reviews)); "Nepotism is endemic in the railway" ((in 3 reviews)); "No work life balance here." ((in 3 reviews))

Skip to content Skip to footer

Notifications

ScotRail

ScotRail reviews

4.0

73% would recommend to a friend

(77 total reviews)

Andrew Noel Chivers

58% approve of CEO

69% positive business outlook

Ratings by category

4.3

Compensation and benefits

4.0

Career opportunities

3.8

Diversity & inclusion

3.7

Culture & values

3.6

Work/Life balance

3.2

Senior management

ScotRail has an employee rating of 4.0 out of 5 stars, based on 77 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ScotRail employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

77 reviews

4.0

Jun 10, 2026

Good company to work for with no downsides

Shunter driver

Recommend

CEO approval

Business Outlook

Pros

good company to work for

Cons

none that i can think of

4.0

Jan 14, 2026

Good employer

Team leader

Recommend

CEO approval

Business Outlook

Pros

Pay, career progression, benefits, career

Cons

Management, diversity policy, shifts to an extent.

5.0

Sep 30, 2025

Good

Train conductor

Recommend

CEO approval

Business Outlook

Pros

It’s really good with good benefits

Cons

Shift work, late nights, dealing with obnoxious public

Viewing 1 - 3 of 77 Reviews

Top companies for "Compensation and Benefits" near you

Union Pacific

3.5★Compensation & Benefits

ALSTOM

3.5★Compensation & Benefits

BNSF Railway

3.6★Compensation & Benefits

Norfolk Southern

3.6★Compensation & Benefits