Does Screwfix pay their employees well?

According to anonymously submitted Glassdoor reviews, Screwfix employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Screwfix. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Screwfix?

59% of Screwfix employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Screwfix 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Screwfix?

Sales Assistant (309) , Branch Manager (145) , Supervisor (143) , Assistant Manager (100) , Customer Service Assistant (99) , Service Assistant (93) , Sales Associate (85) , Retail Assistant (63) , Customer Assistant (54) , Customer Service Representative (39) , Customer Service (34) , Retail Sales Assistant (31) , Duty Manager (28) , Manager (28) , Assistant Store Manager (24)

What are the pros of working at Screwfix according to real employee reviews?

"good pay and team to be around" ((in 182 reviews)); "People are great and lovely to work with" ((in 108 reviews)); "37.5hr contract so good work life balance and 20% off screwfix and B&Q." ((in 96 reviews)); "Work schedule was very flexible and I had a great team" ((in 96 reviews)); "staff are friendly and help cheer you up from the depressing shift you are about to start" ((in 78 reviews))

What are the cons of working at Screwfix according to real employee reviews?

"Managers have a power trip" ((in 73 reviews)); "No bonus unless you're high up" ((in 21 reviews)); "Salary seems low for the work and challenges we face on a daily basis" ((in 21 reviews)); "My branch manager was a bad one." ((in 20 reviews)); "Unsociable working hours." ((in 14 reviews))

Screwfix reviews

3.6

59% would recommend to a friend

(2,117 total reviews)

John Mewett

68% approve of CEO

50% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Screwfix has an employee rating of 3.6 out of 5 stars, based on 2,117 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Screwfix employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews

4.0

Jul 6, 2026

Varied work and fair scheduling, but long hours on feet

Sales assistant

Recommend

CEO approval

Business Outlook

Pros

Work is varied between working in the warehouse and serving customers so it’s easy to take a break from either one if you’ve had a difficult customer or a hard delivery to put away. Rota is done by AI so there’s no favouritism and is scheduled at least four weeks in advance which is lovely Pension’s pretty good too, company will match contributions to a certain point but if you put in 8%, they’ll put in 14%

Cons

You’re on your feet all day and since this is retail, it’s normally either frantically busy or deathly quiet

1.0

Jul 5, 2026

Meh

Supervisor

Recommend

CEO approval

Business Outlook

Pros

Decent rate of pay, Friendly staff in majority of stores, some amazing talented managers who sadly have now mostly left the business

Cons

Training was diabolical I was sent to my store without being signed off without the in store teams knowledge. I was signed off on things I didn’t understand. Training was so complicated you got assigned online learning but it didn’t really teach anything. Training is just a box ticking exercise there is not understanding.

4.0

Jun 29, 2026

Good salary and team, but issues with management

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

-good salary -good progression if wanted -generally good team of people

Cons

-experience of bad management -early starts

Viewing 1 - 3 of 2,117 Reviews

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Screwfix reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Varied work and fair scheduling, but long hours on feet

Meh

Good salary and team, but issues with management

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