Screwfix Reviews | Glassdoor

Screwfix Reviews

Updated April 15, 2017
126 reviews

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Full-time Part-time

4.0
Star Star Star Star Star
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Approve of CEO
Screwfix CEO Andrew Livingston
Andrew Livingston
64 Ratings

126 Employee Reviews

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Pros
  • Days flying by and work life balance is also good (in 6 reviews)

  • The job role is laid back as long as you get the work done (in 9 reviews)

Cons
  • I think they lose a lot of good quality service assistants due to not offering full time contracts (in 8 reviews)

  • No part time opportunities in a supervisor role (in 4 reviews)

More Pros and Cons

  1. "So so much fun"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Assistant in Byfleet, England (UK)
    Current Employee - Sales Assistant in Byfleet, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Amazing team, supportive funny, make friends with the local trade. Good training, good communication and good perks. Easy to level up within the business

    Cons

    Computer systems being slow and tasks such as delivery can be a bit hectic when there's loads of customers. Occasional sexism from customers


  2. "The BEST company I've ever worked for!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Branch Manager in Oldham, England (UK)
    Current Employee - Branch Manager in Oldham, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Screwfix full-time (More than 5 years)

    Pros

    Totally focused on their people, closely followed by their customers. Never asked to work excessive hours and rarely need to work more than the 37.5hrs contracted.

    Cons

    I feel as though I need to move out to gain more experience, before I would be able to move up any further.

    Advice to Management

    Continue doing what you are doing right now, just raise base salaries a little.


  3. "Great Company, Fantastic progresion, small company feel"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Branch Manager in Cardiff, Wales (UK)
    Current Employee - Branch Manager in Cardiff, Wales (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Screwfix full-time (More than 3 years)

    Pros

    exciting and fun place to work that's very rewarding.

    Cons

    IT systems could be better. They have improved.

    Advice to Management

    Keep it up, the culture needs to be protected which the board has recognised.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "An expanding company with a great culture."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Branch Manager in Dumbarton, Scotland (UK)
    Current Employee - Branch Manager in Dumbarton, Scotland (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Screwfix full-time (More than 3 years)

    Pros

    Good work/life balance. Great opportunities for career progression upwards and sideways. Fantastic culture from the top down. Fantastic sense of teamwork and achievement.

    Cons

    Occasional teething problems with new initiatives. Resource can be a little stretched at times but not unmanageable. There are not many cons.

    Advice to Management

    Keep doing what you do and keep our strong culture alive.


  6. "Great"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Assistant in Epsom, England (UK)
    Current Employee - Customer Service Assistant in Epsom, England (UK)
    Recommends
    Positive Outlook

    I have been working at Screwfix part-time (Less than a year)

    Pros

    For anyone who is looking for a part time or full time job and enjoys retail Screwfix is perfect. Brilliant fun staff, happy environment and pays well.

    Cons

    Open until 10pm on week days.


  7. "Branch manager, great company."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Branch Manager
    Current Employee - Branch Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Screwfix full-time (More than a year)

    Pros

    Great company, really cares about its employees. Fantastic for career progression. Fun place to work with amazing people.

    Cons

    I can honestly say that I cant think of any cons. It really is a fantastic company and I hae had no issues what so ever.

    Advice to Management

    Keep doing what you are doing. Such a pleasure to be part of the team.


  8. "buying assistant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Screwfix full-time

    Pros

    you can learn a lot
    8-5 working generally

    Cons

    depends on the category you are responsible for but some employees (higher in hierarchy) shouldnt work there


  9. "Screw fixed?"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England (UK)
    Former Employee - Anonymous Employee in London, England (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Growth as a company is huge. Within the last 6 years they have gone from strength to strength. Part of the kingfisher group linked with b&q.

    Cons

    Career progression can be slow. No commission structure to promote sales. Would enhance larger. Sales profits among sales staff

    Advice to Management

    Management feel like they are better than entry level staff & show it by not acknowledging them.


  10. "OK if you have decent manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Assistant in London, England (UK)
    Current Employee - Customer Service Assistant in London, England (UK)
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Screwfix full-time (More than 3 years)

    Pros

    Not bad pay for retail.

    Cons

    Lots of heavy lifting, customers expecting you to know about every item in the catalogue, lazy staff who will hide rather than serve a customer. Opening hours are ridiculous. Open at 6 close at 10.
    Some managers give preferential treatment to staff who act like hteir friends. We are meant to be fully flex but our manager has told certain staff members that they dont have to work weekends etc. Extremely unfair

    Advice to Management

    Speak to the staff in each store.. not just the manangement. You need to know whats going on in store but only the staff will tell you the truth. Also we get no customers until 7am and then none after 8pm so why are we open till 10? Some staff have to get public transport home.


  11. Helpful (1)

    "Fantastic"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Trade Counter Demand Planner in Stoke-on-Trent, England (UK)
    Former Employee - Trade Counter Demand Planner in Stoke-on-Trent, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Opportunity to work with leading brands across 300 plus stores in a high SKU environment . Very good team culture along with a well defined suppply chain processes in place.
    The management is very supportive and appreciates good work

    Cons

    Higher salary would be much appreciated.Besides that nothing more I can think off



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