SecurityMetrics Reviews | Glassdoor

SecurityMetrics Reviews

Updated January 19, 2017
41 reviews

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Full-time Part-time

4.1
Star Star Star Star Star
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Approve of CEO
SecurityMetrics Founder & CEO Brad Caldwell
Brad Caldwell
33 Ratings

41 Employee Reviews

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  1. "Idanelish Taboada"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Data Entry in Orem, UT
    Current Employee - Data Entry in Orem, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SecurityMetrics full-time (More than a year)

    Pros

    Great environment at SecurityMetrics
    Flexible schedule

    Cons

    My goal is to be able to learn and progress but this job isn't helping me.


  2. "Great Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Positive Outlook
    Approves of CEO

    I have been working at SecurityMetrics full-time (More than 3 years)

    Pros

    Great upper management and incentives. Opportunity to move up.

    Cons

    Some members lower management are great, others aren't. Vacation and sick days limited.


  3. "Great college job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Compliance Consultant in Orem, UT
    Former Employee - Compliance Consultant in Orem, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at SecurityMetrics (More than a year)

    Pros

    Great college job. Convenient for class schedules. Pay not bad for successful.

    Cons

    No major cons with company


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  5. "Sales"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at SecurityMetrics (More than a year)

    Pros

    Lots of room for advancement. Flexible work schedule and good benefits.
    Good people and fun company parties.

    Cons

    could communicate better on a regular basis in regards to company, mission sales etc.

    Advice to Management

    Communicate more with all departments on upcoming company products and other openings etc.


  6. "Great People and Environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SecurityMetrics full-time

    Pros

    • Great environment with awesome people and a friendly atmosphere
    • Employer paid insurance which you don't see very often
    * Monthly catered parties/lunches

    Cons

    A lot of family ties within the company so be aware of who you talk to


  7. "Full Stack Web Developer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Full Stack Developer in Orem, UT
    Current Employee - Full Stack Developer in Orem, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SecurityMetrics full-time (More than a year)

    Pros

    The people you work with are great. They really care about you. The workload is reasonable.

    Cons

    Lots of technical debt. Focuses on new products more than working out bugs of old products.

    Advice to Management

    Sync up development teams better. Balance process overhead to provide best functionality.


  8. "Great Place"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - SMB Channel in Orem, UT
    Current Employee - SMB Channel in Orem, UT
    Recommends
    Positive Outlook

    I have been working at SecurityMetrics full-time (More than 3 years)

    Pros

    Always work with your schedule. Never work weekends. Always have a great work/life balance.

    Cons

    Most start in sales and try to work up. A lot of turnover. People always seem to come back though.

    Advice to Management

    Never let employees become comfortable in their roles. Always push for progression.


  9. Helpful (1)

    "Customer service agent"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Support Specialist in Orem, UT
    Former Employee - Technical Support Specialist in Orem, UT
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at SecurityMetrics full-time (More than 3 years)

    Pros

    Fun people to work with at an entry level, I always had good managers until a change above me caused all managers in my department to quit together.

    Cons

    No career paths. I was in the same position for 3 years, and was passed up on interview opportunities even though the hiring manager told me to my face i would get an interview. This happened on multiple occasions.

    If you are not part of Brad Caldwell family or ward, you can't get past the first step of team lead.

    The company doesn't work well with others. IE: their lawsuit with first data.

    Constant changes to the way employees were paid, meaning agents would earn less for the same work. I saw how pay was calculated be changed 5 times in 3 years

    Advice to Management

    My advice would be to expand your management to more than just family, hire people who know what they are doing, and appreciate your employees. If someone is consistently doing more, better work than others, reward them and don't force them to find a new job to get promoted


  10. "Great company!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Security Analyst in Orem, UT
    Current Employee - Security Analyst in Orem, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SecurityMetrics full-time (More than a year)

    Pros

    Depending on the department your in, this is an excellent company to work for.

    Cons

    This isn't a con in my opinion, but each department seems to be very autonomous. If I worked in another department I might leave a less favorable review. (I'm in the forensic/pen test/audit department)

    Advice to Management

    I like the autonomy each department has, but maybe a company wide survey of employees would be helpful in finding the bad eggs in management.


  11. "Sales Team Lead"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at SecurityMetrics full-time

    Pros

    Pretty laid back, really good people working there.

    Cons

    Management plays it a little too close to the heart, call center.

    Advice to Management

    Do what is best for the company.



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