SelectQuote Reviews | Glassdoor

SelectQuote Reviews

Updated November 27, 2018
293 reviews

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3.4
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Tim Danker
54 Ratings

Employee Reviews

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Pros
  • "I have been searching for a good work environment for forever and I finally found it" (in 23 reviews)

  • "I wanted that opportunity to have or eventually have the option to work from home" (in 10 reviews)

Cons
  • "There are too many expectations for sales agents regarding products" (in 15 reviews)

  • "upper management very hush hush about the future of the company-" (in 13 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (6)

    "I asked my friend who works here how they treated him before I started."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Denver, CO
    Current Employee - Account Manager in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SelectQuote full-time (Less than a year)

    Pros

    I had been lied to by prospective employers so this was important.
    His response was that they were absolutely fair about what they expected and what they paid. I wanted an opportunity to work in a professional position. I wanted that opportunity to have or eventually have the option to work from home. I am money motivated, so is my company. I like working in a fast paced and changing environment with other professionals and experts. I liked the intense training and meeting the expectations that went with it. So far my experience at SelectQuote has been well above what I expected when I started.

    Cons

    They offer too much free food. I gained 15 lbs after I started. I know I don't HAVE to eat the delicious and caloric food but...
    Seriously, that's what I can come up with.

    Advice to Management

    I like the recent moves the company has been making to take care of us. Keep up the drive for us to make healthy choices in every aspect of our lives and encouraging us to act the part of good citizens and ambassadors. We look to you for leadership. Continue to be worthy of that role.

    SelectQuote Response

    Apr 27, 2018 – Customer Care Manager

    We are happy to hear that your experience with us has so far been well above what you expected when you started. Thank you for sharing your positive thoughts and for noting our continued efforts. We... More


  2. "Amazing opportunity!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - AEP Sales Agent in Overland Park, KS
    Former Employee - AEP Sales Agent in Overland Park, KS
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at SelectQuote full-time (Less than a year)

    Pros

    The training program, trainers and management are top notch. Selling at SelectQuote is an excellent opportunity to thrive financially and grow as a sales professional. Lots of room for growth. They make it easy for you to focus on selling and have plenty of support staff to do the rest. Had I not left to pursue a greater opportunity, I would still be there today.

    Cons

    Very long hours if you want to make it an extremely lucrative career, especially at the beginning and during AEP. Make the most of your time and you’ll do fine.

    Advice to Management

    Improve the benefits package: better 401(k) matching and better heath insurance options. Blue KC Preferred Care Blue PPO would definitely help retain great employees!

    SelectQuote Response

    Oct 30, 2018 – Customer Care Manager

    Thank you for taking a moment to share your experience. We appreciate your complimentary remarks about our training program, trainers and management. We wish you well and all the best in your current... More

  3. Helpful (1)

    "Insurnace Sales Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at SelectQuote full-time

    Pros

    Great work environment, met some really awesome people.

    Cons

    Didn't pay you accordingly on how much you worked for them.

    Advice to Management

    Up the pay so you don't have so much turnover.

    SelectQuote Response

    Dec 3, 2018 – Customer Care Manager

    Thank you for your feedback. We pay out all wages and PTO upon termination. If you believe there has been an error, please contact us and we would be happy to research and rectify as appropriate.


  4. Helpful (3)

    "licensed medicare sales agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Overland Park, KS
    Current Employee - Anonymous Employee in Overland Park, KS
    Doesn't Recommend
    No opinion of CEO

    I have been working at SelectQuote full-time (Less than a year)

    Pros

    -get to work at home
    -being an employee instead of a 1099
    -pto is pretty good
    -hourly wage
    -benefits
    -equipment provided at no cost

    Cons

    -lead quality and limits, a lot of people get called by some lead agency, and they show up to you already mad, or they might already have a good plan, or they might be on a plan that you don't want to switch them from, extremely hard to actually get a sale
    -it's quite possible to make no or very little commission which leaves you an hourly wage of about $10 an hour to survive on, was told when i was hired that the lowest amount anyone made was 55k a year, not true at all
    -very high turnover
    -outbound calls-i make a lot more outbound calls than i thought i would

    Advice to Management

    -be more honest during the recruiting process
    -make the base wage at least $12 hr.
    -increase the commissions
    -purchase better more focused leads
    -make the majority of the calls inbound
    -make the leads unlimited with no caps

    SelectQuote Response

    Dec 3, 2018 – Customer Care Manager

    Thank you for sharing what you think are the pros, cons and what might need improvement. We regret that your experience with SelectQuote has not been positive. We will share your comments and... More


  5. Helpful (1)

    "Meh"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at SelectQuote full-time

    Pros

    They feed us .

    Cons

    Near impossible to make any real money, bad leads. If you're not one of the top sales people, good luck.

    SelectQuote Response

    Nov 16, 2018 – Customer Care Manager

    Thank you for your comments. We have a very rigorous, fast paced and dynamic sales environment. If you are experiencing any challenges, please do let your manager know so you can be given immediate... More


  6. Helpful (6)

    "Update to my previous rave review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - AEP Agent in Denver, CO
    Current Employee - AEP Agent in Denver, CO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at SelectQuote full-time (Less than a year)

    Pros

    Nice office, nice location, fun environment

    Cons

    It's a lot of hours for not much money. I'm not making the 6-8k a month that they dangled to get me on board. I'd have been better off staying at my previous job. I'm working 20 hrs a week more for the same money.

    Advice to Management

    Re-evaluate your bonus structure. I don't know why I would want to stay on after AEP. I'm so disappointed. Denver is an expensive place to live. I didn't go through licensing to make $15 an hour when I'm working 60 hours a week.

    SelectQuote Response

    Nov 7, 2018 – Customer Care Manager

    Thank you for your feedback. We regret that your experience with SelectQuote has not been positive. We have shared your comments and sentiments with management. We also encourage you to reach out to... More


  7. "Relaxed environment"

    StarStarStarStarStar
    Former Employee - Insurance Sales Agent in Leawood, KS
    Former Employee - Insurance Sales Agent in Leawood, KS
    Recommends

    I worked at SelectQuote full-time (Less than a year)

    Pros

    Laid back feel
    Good training program
    You can work as much overtime as you want

    Cons

    Schedule can be a bit rigid
    Leads can be inconsistent

    SelectQuote Response

    Oct 26, 2018 – Customer Care Manager

    Thank you for your feedback and for your gracious recommendation. Our best wishes to you.

  8. "AEP"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - AEP Sales in Overland Park, KS
    Former Employee - AEP Sales in Overland Park, KS
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at SelectQuote full-time (Less than a year)

    Pros

    I loved It here. Their sales training is the best I have ever had.

    Cons

    Too bad they do not have more offices opened up.

    SelectQuote Response

    Oct 19, 2018 – Customer Care Manager

    Thank you for your 5-star review. We appreciate your complimentary comment about our training. We are glad knowing that you loved it here. We wish you well and all the best in your endeavors.


  9. "Amazing pr progressive environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SelectQuote full-time

    Pros

    Great training & support! Awesome benefits! Excellent pay structure & positive environment!

    Cons

    I can't think of any.

    SelectQuote Response

    Oct 17, 2018 – Customer Care Manager

    We are glad to hear from you and receive your pleasant review. Thank you for taking a moment to share this. We appreciate your kind gesture.


  10. "Medicare Sales Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - HPA/Medicare Sales Agent in Tampa, FL
    Current Employee - HPA/Medicare Sales Agent in Tampa, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SelectQuote full-time (Less than a year)

    Pros

    Selectquote had an amazing opportunity to work from home, that I couldn't turn down. They've delivered on every promise. You can easily make $60,000 per year.

    Cons

    First work from home job.

    SelectQuote Response

    Oct 9, 2018 – Customer Care Manager

    We appreciate your feedback and your kind words. We are glad to hear of your positive experience. Thank you, and we wish you all the best here at SelectQuote!