SelectQuote Reviews | Glassdoor

SelectQuote Reviews

Updated October 13, 2018
286 reviews

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3.5
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Tim Danker
51 Ratings

286 Employee Reviews

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Pros
  • "I have been searching for a good work environment for forever and I finally found it" (in 22 reviews)

  • "I wanted that opportunity to have or eventually have the option to work from home" (in 10 reviews)

Cons
  • "Senior sales agents have seem to have lost faith it what once was great place to work" (in 14 reviews)

  • "upper management very hush hush about the future of the company-" (in 13 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (5)

    "I asked my friend who works here how they treated him before I started."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Denver, CO
    Current Employee - Account Manager in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SelectQuote full-time (Less than a year)

    Pros

    I had been lied to by prospective employers so this was important.
    His response was that they were absolutely fair about what they expected and what they paid. I wanted an opportunity to work in a professional position. I wanted that opportunity to have or eventually have the option to work from home. I am money motivated, so is my company. I like working in a fast paced and changing environment with other professionals and experts. I liked the intense training and meeting the expectations that went with it. So far my experience at SelectQuote has been well above what I expected when I started.

    Cons

    They offer too much free food. I gained 15 lbs after I started. I know I don't HAVE to eat the delicious and caloric food but...
    Seriously, that's what I can come up with.

    Advice to Management

    I like the recent moves the company has been making to take care of us. Keep up the drive for us to make healthy choices in every aspect of our lives and encouraging us to act the part of good citizens and ambassadors. We look to you for leadership. Continue to be worthy of that role.

    SelectQuote Response

    Apr 27, 2018 – Customer Care Manager

    We are happy to hear that your experience with us has so far been well above what you expected when you started. Thank you for sharing your positive thoughts and for noting our continued efforts. We... More


  2. "Training is over; it's time to hit the phones"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - AEP Sales Agent in Centennial, CO
    Current Employee - AEP Sales Agent in Centennial, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SelectQuote full-time (Less than a year)

    Pros

    We are expected to do the right things for the right reasons. If you want a sales job where you can sleep well at night knowing that you are expected to leave your clients in a better position than you found them in, this job is for you. I've worked for too many companies that say they want you to do the right things for the right reasons only to have completely different expectations when you hire on. They have comprehensive training that does set us up for success. Is it perfect? No, because there is so much to learn. They have a very generous bonus structure during training. Your bonus is based on your test scores. The competition is steep--don't miss two questions on your first exam or you will give up $500, lol. I liked how they structured the bonuses. You can be down two or three tiers and still have a nice check. The office is in The Streets at South Glenn, which is fantastic. There's great restaurants and shopping all around you. It's also the first job I've had in a very long time where the Sales Manager isn't a raging narcissist. He's a kind, patient person with a great sense of humor.

    Cons

    I think the benefits could be beefed up a bit. Our insurance options, ironically, aren't that great.

    Advice to Management

    I think maybe having a few more experienced agents "walking the floor" the first couple of weeks on the phones might be helpful.

  3. "Amazing pr progressive environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SelectQuote full-time

    Pros

    Great training & support! Awesome benefits! Excellent pay structure & positive environment!

    Cons

    I can't think of any.


  4. "Medicare Sales Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - HPA/Medicare Sales Agent in Tampa, FL
    Current Employee - HPA/Medicare Sales Agent in Tampa, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SelectQuote full-time (Less than a year)

    Pros

    Selectquote had an amazing opportunity to work from home, that I couldn't turn down. They've delivered on every promise. You can easily make $60,000 per year.

    Cons

    First work from home job.

    SelectQuote Response

    Oct 9, 2018 – Customer Care Manager

    We appreciate your feedback and your kind words. We are glad to hear of your positive experience. Thank you, and we wish you all the best here at SelectQuote!


  5. "love my job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Overland Park, KS
    Current Employee - Sales in Overland Park, KS
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SelectQuote full-time (Less than a year)

    Pros

    Positive environment, helpful & very knowledgeable trainers, free food, fun contests, great pay

    Cons

    Traffic (only because it makes me submit something)

    Advice to Management

    Thank you! SelectQuote is the best place I have ever worked.

    SelectQuote Response

    Oct 9, 2018 – Customer Care Manager

    We are glad to hear that you love your job. Thank you for sharing your positive thoughts about our environment, trainers, perks and incentives. We appreciate hearing from you and we wish you a... More


  6. "Wonderful place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Insurance Sales Agent in Overland Park, KS
    Current Employee - Insurance Sales Agent in Overland Park, KS
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SelectQuote full-time (Less than a year)

    Pros

    I started working for Selectquote as a Senior insurance sales agent. During training your paychecks can be over $1400 if you go in and do your work, pay attention, and take it seriously. The trainers are wonderful and upper management is even better. I had to leave the last week of training because I couldn't get licensed and the AEP Operations License and Compliance Manager, David Mergen , actually found me a position within the company that didn't require a license! He took time out of his work day to help make sure I didn't go without a job .They actually care about you and truly want you to succeed. By far, the best management I have ever had .

    Cons

    Lunch is a hour. I'd rather it be 30 mins during training and we leave 30 mins earlier.

    Advice to Management

    Keep it up !

    SelectQuote Response

    Oct 9, 2018 – Customer Care Manager

    Thank you for taking a moment to share your positive experience. We are happy that you are a part of our team and we wish you all the best here at SelectQuote. Thanks again, and we truly appreciate... More


  7. "Licensed Sales Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Market Licensed Agent in Overland Park, KS
    Current Employee - Senior Market Licensed Agent in Overland Park, KS
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SelectQuote full-time (Less than a year)

    Pros

    Positive Culture, Excellent training, Ethical business model.

    Cons

    Health insurance for employee is costly and 401K matching is weak

    Advice to Management

    Cautiously pace rapid growth, continue to reward all age groups whom perform.

    SelectQuote Response

    Oct 9, 2018 – Customer Care Manager

    Thank you for your review. We appreciate your pointing out the pros and what you believe can be improved. We value your feedback and we will keep this in mind as we continue to work in getting better.

  8. "Good Organization"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Medicare Sales Representative in Centennial, CO
    Current Employee - Medicare Sales Representative in Centennial, CO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at SelectQuote full-time (Less than a year)

    Pros

    Good organization and the ability to help people can be rewarding.

    Cons

    Difficult to help people other than during the Annual Enrollment Period. It may be 5-7 hours a day on the phone and can be a grind.

    Advice to Management

    Management could be more encouraging when you are in a slump.

    SelectQuote Response

    Oct 2, 2018 – Customer Care Manager

    Thank you for your input and for your positive comment about the organization. If you are in a slump and/or experiencing challenges and difficulties that are impeding you from performing to your... More


  9. "Incredible opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - AEP Sales Agent in Overland Park, KS
    Current Employee - AEP Sales Agent in Overland Park, KS
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SelectQuote full-time (Less than a year)

    Pros

    Base pay is huge for me. Paid training. Crazy appealing incentives/ bonuses. It's like SQ looks for every possible way to pay you money.

    Cons

    Young management that definitely has their favorites. But you'll find clicks wherever you work.

    Advice to Management

    Keep up the good work! You put in a ton of effort and long hours to ensure our success. I guess if there was any advice to give - I'd say that it'd be helpful to have the trainers know about new selling opportunities before those opportunities become available to AEP agents.

    SelectQuote Response

    Sep 26, 2018 – Customer Care Manager

    Thank you for taking a moment to share your thoughts with us. We appreciate your letting us know what you like about working here and also what you think can be improved. We will look into the issues... More


  10. "Great Company and Trainers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - AEP Sales in Overland Park, KS
    Current Employee - AEP Sales in Overland Park, KS
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SelectQuote full-time

    Pros

    The trainers are amazing and genuine. The culture is upbeat and positive. They are supportive and listen to concerns.

    Cons

    Nothing I can think of at this time

    Advice to Management

    You are doing a great job and I respect and appreciate the humility of management and how they want everyone to succeed.

    SelectQuote Response

    Sep 24, 2018 – Customer Care Manager

    Thank you for your gracious comments and for giving us a high five for our training and culture. We are glad knowing that your experience has been positive. Thanks again, and we are genuinely... More


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