SelectQuote Reviews | Glassdoor

SelectQuote Reviews

Updated February 18, 2019
325 reviews

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3.6
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Tim Danker
77 Ratings

Employee Reviews

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Pros
Cons
  • "Senior sales agents have seem to have lost faith it what once was great place to work" (in 14 reviews)

  • "There is zero communication with upper management" (in 13 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (6)

    "I asked my friend who works here how they treated him before I started."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Denver, CO
    Current Employee - Account Manager in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SelectQuote full-time (Less than a year)

    Pros

    I had been lied to by prospective employers so this was important.
    His response was that they were absolutely fair about what they expected and what they paid. I wanted an opportunity to work in a professional position. I wanted that opportunity to have or eventually have the option to work from home. I am money motivated, so is my company. I like working in a fast paced and changing environment with other professionals and experts. I liked the intense training and meeting the expectations that went with it. So far my experience at SelectQuote has been well above what I expected when I started.

    Cons

    They offer too much free food. I gained 15 lbs after I started. I know I don't HAVE to eat the delicious and caloric food but...
    Seriously, that's what I can come up with.

    Advice to Management

    I like the recent moves the company has been making to take care of us. Keep up the drive for us to make healthy choices in every aspect of our lives and encouraging us to act the part of good citizens and ambassadors. We look to you for leadership. Continue to be worthy of that role.

    SelectQuote Response

    Apr 27, 2018 – Customer Care Manager

    We are happy to hear that your experience with us has so far been well above what you expected when you started. Thank you for sharing your positive thoughts and for noting our continued efforts. We... More


  2. "Amazing Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Recruiter in Denver, CO
    Current Employee - Recruiter in Denver, CO
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at SelectQuote full-time (Less than a year)

    Pros

    I have turned down better paying opportunities because of the culture here. I have never come across the culture that we have here ANYWHERE ELSE!!

    Cons

    Not everything is perfect and we can't please everyone so if you read bad reviews, be sure to weight them out with all the "good" about this company. If you are not successful here with the leads that are coming to you... it may not be the company.

    SelectQuote Response

    Feb 7, 2019 – Customer Care Manager

    We are grateful that you took the time to acknowledge the amazing culture that we have. This is possible because of the positive attitude, great work ethics and good camaraderie of our employees. We... More

  3. "LOVED THIS JOB"

    StarStarStarStarStar
    Former Employee - Intern - Hourly in Overland Park, KS
    Former Employee - Intern - Hourly in Overland Park, KS
    Recommends

    I worked at SelectQuote full-time (Less than a year)

    Pros

    The company culture was amazing! I loved working with the recruiting department, and they try making you love it, too.

    Cons

    The only downside of this position would be it's hourly wage, but the bonus after completing the internship makes up for it.

    Advice to Management

    Keep doing what you're doing!


  4. Helpful (2)

    "Used to be a Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Overland Park, KS
    Former Employee - Customer Service Representative in Overland Park, KS
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at SelectQuote full-time (More than a year)

    Pros

    New, relaxed dress code
    Free breakfast & lunch
    Work/Life balance

    Cons

    Favortism
    Extreme micro management
    H.R is a joke! You will be retaliated against.

    Advice to Management

    Listen to your core employees! If your not in Sales your not a " valued" employee. More bonuses less lunch. Would rather be properly compensated than lunch .


  5. "Great Career!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Overland Park, KS
    Current Employee - Anonymous Employee in Overland Park, KS
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SelectQuote full-time (More than a year)

    Pros

    Great work environment, culture is fun, happy employees, bosses are down-to-earth, regularly receive raises + bonuses, and I made a lot of friends here! Can really see myself here for a long, long time.

    Cons

    This is a call-center environment- be prepared for that! But lots of fun activities to get you away from the desk when you need it!
    Many positions are sales based, but not all! If you join in a sales position, be prepared to sell! That is your job!

    Advice to Management

    Keep up the good work caring about your employees! You'll keep us forever if you treat us right!

    SelectQuote Response

    Feb 6, 2019 – Customer Care Manager

    Thank you for your pleasant feedback! We appreciate your acknowledging the perks and incentives our company provides, and the positive attitude and energy that our employees exemplify and exude. We... More


  6. "Great Opportunity!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Corporate Recruiter in Overland Park, KS
    Current Employee - Corporate Recruiter in Overland Park, KS
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SelectQuote full-time (Less than a year)

    Pros

    Amount of Vacation time / Friendly atmosphere/ Opportunity

    Cons

    Nothing so far... I like what I see.

    Advice to Management

    Keep doing what you are doing, great job!

    SelectQuote Response

    Feb 6, 2019 – Customer Care Manager

    We appreciate your taking the time to let us know what you like about working here, how you are doing and how we are doing. We wish you a very successful career here at SelectQuote. Thank you for... More


  7. "Pretty Impressive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources in Overland Park, KS
    Current Employee - Human Resources in Overland Park, KS
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at SelectQuote full-time (Less than a year)

    Pros

    Great location, Very nice/modern office building with exceptional amenities and easy access to major retailers and highways. As a new employee, everyone I have met has been very enthusiastic about the company and its direction. It isn't everyday that you come across a great group of people still full of enthusiasm to be working for the same company after several years. That is not the case at SelectQuote. The company seems to invest in the employee by providing training and tools required for them to be successful and become contributors in their position. There are so many cool things about this company!

    Cons

    Your likely to gain weight based on the amount of free food they have here!

    Advice to Management

    Keep doing what your doing, its working and it shows!

    SelectQuote Response

    Feb 6, 2019 – Customer Care Manager

    Thank you for taking a moment to provide us with such thoughtful and detailed feedback! We appreciate your positive remarks about our location, office amenities, training, and our wonderful... More

  8. Helpful (1)

    "AEP to CORE I've enjoyed it thus far."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Core Sales Agent in Denver, CO
    Current Employee - Core Sales Agent in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SelectQuote full-time (Less than a year)

    Pros

    Chance for extremely good pay, detailed training, management teams, additional benefits and acknowledgement for performance.

    Cons

    Compensation structure can be difficult to attain. Some things are beyond our control.

    Advice to Management

    Re evaluate the additional quotas for ancillary products. Offer a higher per policy rate on core products and do away with the quotas on ancillary products. We cannot control anything beyond the transfer so it shouldn't be counted against us.

    SelectQuote Response

    Jan 30, 2019 – Customer Care Manager

    Thank you for sharing your thoughts. We appreciate your noting what you think are the pros and the cons. Please do reach out to your manager so your concerns about the goals and quotas can be looked... More


  9. Helpful (1)

    "Great and Growing Company! Excellent Opportunity, Growing pains in kind"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - AEP Sales Agent in Kansas City, KS
    Current Employee - AEP Sales Agent in Kansas City, KS
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SelectQuote full-time (Less than a year)

    Pros

    The company is well establish, expert resource allocators, rapidly growing, tons of opportunity for management and training positions, employee focused from top to bottom, incredible employee investment, amazing benefits, vacation time is ample

    Cons

    Expectations weren't honestly communicated (However I don't think they even knew what to expect). During AEP there is no work life balance, if you're onboarding for this opportunity, IT IS HELL. You're going to be very, very challenged. It's going to squeeze you and make you writhe in your skin. However, make it to the other side with a good attitude and decent numbers and they will keep investing into you. I wasn't cut out for Senior after this period and found a position in their auto and home division for example. Every challenge makes you better. It isn't a bad thing inherently, if you use it to better yourself, learn and continue to grow.

    Advice to Management

    Talk more about the negative things. People need honest expectations in order to keep good morale. This includes, but is not limited to, percentage of outbound to inbound calls, compensation, enrollments, etc.

    SelectQuote Response

    Jan 30, 2019 – Customer Care Manager

    Thank you for taking a moment to share your thoughts with us. We appreciate your letting us know what you like about working here and also what you think can be improved. We will look into the issues... More


  10. "Everything you look for in a career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Licensed Sales Agent in Overland Park, KS
    Current Employee - Licensed Sales Agent in Overland Park, KS
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SelectQuote full-time (Less than a year)

    Pros

    SelectQuote has provided everything I thought I wanted in a career, and more. Not only are the earnings outstanding, but the benefits, the environment, and the family feel that SelectQuote provides is unmatched. If this is "work," then I'll take it. SelectQuote makes each employee feel welcomed, and I love the diversity in the atmosphere here.

    Cons

    If you're a gym-rat, they tend to feed you a lot (I didn't actually see this as a con)

    SelectQuote Response

    Jan 31, 2019 – Customer Care Manager

    Thank you for taking a moment to share such a great feedback. We appreciate your complimentary words about our office environment, culture, compensation and benefits. It is truly a pleasure to hear... More