SelectQuote Reviews
Updated Jul 4, 2022
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Found 1,067 of over 1,150 reviews
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Top Review Highlights by Sentiment
- "The pay is good as long as you keep in mind the average pay in thr Jacksonville Fla area is 32k." (in 57 reviews)
- "Long hours during peak seasons but you are heavily compensated so it makes it worth the sore neck and back." (in 44 reviews)
Ratings by Demographics
This rating reflects the overall rating of SelectQuote and is not affected by filters.
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- Current Employee, more than 5 years★★★★★Featured Review
Pros
Great pay, great balance of work/home life!
Cons
Not alot of Cons, you get what you put in
- Current Employee★★★★★
Pros
Exciting fast-paced environment that incentives hard work very well
Cons
Nothing negative to say about SelectQuote
- Current Employee, less than 1 year★★★★★
Pros
Work from home, equipment is supplied, fun people to work with, the trainers seem like really nice people
Cons
The training is too short for new agents. If you don't hit goal the first 2 months they fire you. No seriously they let you go, it's very gladiator style. The lead pool depends on your rank. Level 1, and 2 have higher quality leads. Level 3, and aip leads are terrible. Selectquote doesn't cater to your style as an agent, they expect you to fit a mold even if it's not in your skillset. The pay went from 18 an hour then to 15 and a day before training they dropped it to 13.50 with the promise the commission would make up for it. the commission doesn't make up for it because they constantly change the commission structure and QA dings you for everything. I've constantly lost over 250 bucks per check because I didn't get an email for someone who's a senior who doesn't have an email. I was excited to start at selectquote but I'm currently planning my exit. The leads are bad if you're a lower agent who doesn't have the same experience as other agents and turn over is high. Also the work to home life ratio is bad. They expect you to work 11 hours during the weekday and additional weekend hours just to hit goal. No lie I can't work that much as a family guy. If you can handle this type of nonstop hustle go for it but im a human and I need time with my family. I'd suggest you steer clear of selectquote and find more honest company to work with
Continue reading - Former Employee, less than 1 year★★★★★
Pros
If you like horrible leads and being lied to multiple times you'll enjoy it since the pay is ok.
Cons
Horrible leads, disorganized, unethical, management lies.
Continue reading - Former Employee, more than 3 years★★★★★
Pros
It used to be a good job with fair compensation, good managers and decent leadership at the top. Not anymore. If Jim Collins were to write a book about SelectQuote, it would be titled "Good to Not Great." 1. Training (but only in the Ted Steinmeyer days) 2. IT Support 3. Equipment 4. Work from Home
Cons
1. Relentless manager pressure and supervision of every move you make. 2. Ridiculous sales expectations (if you are an ethical salesperson). 3. Awful, deceptive and unethical advertising. (Joe Namath, Jimmy Walker, George Foreman, Facebook) 4. Predatory targeting of low-income and low-intelligence customers. 5. Compensation went from "pretty decent" to "very unfair." 6. Compliance expectations and having to navigate an unreasonable Rube Goldberg machine in order to not get dinged and lose money. (The whole compliance process feels like being stolen from by the company.) 7. Having to sell ancillary product transfers like someone selling jewelry out of a trenchcoat. "Oh, you're not interested in Medicare Insurance? How about one of these shiny gold 'Roluxe' watches?"
Continue reading - Current Employee, more than 1 year★★★★★
Pros
Work from home and Flexible schedule in the off season but 60-70 hour weeks October - December. They will pay for your licenses which is great. Training was top notch as well with great trainers. Leads provided are ok and the money is good if you are a top agent.
Cons
Lead quality can be really bad at times. They change things around constantly and leadership makes decisions last minute and then expect the whole company to fall in line without complaint. Managers/Compensation structure/ sales process changes constantly. It seems silly but I’ve had maybe 6-7 different managers in the past 12 months and my compensation plan is rewritten every quarter. Sometimes it’s good and sometimes not so good. Hourly pay is low compared to competitors and the commission is getting worse.
Continue reading - Current Employee, more than 1 year★★★★★
Pros
Solid sales training program. in-bound leads.
Cons
The pay was dropped 27% after 90 days on the base pay. Then they lied to us about HR not being able to handle payroll with everyone, so they adjusted the pay algorithm and just made us all $13 an hour.
Continue reading - Former Employee★★★★★
Pros
Okay to learn the business
Cons
on the phone all day
- Former Employee, more than 1 year★★★★★
Pros
You can make lots of Money if you are a top earner. They fed you when you were in office. Was ok when in office.
Cons
Stressful, change the pay structure too often. After becoming remote you could hardly go to the restroom with out someone sending a message. Taxing mentally and emotionally. They only care about the numbers. I felt like they dangle the carrot in front of you then pull it back just as you reach to grab it. Not a honest company. Driven by greed.
Continue reading - Former Employee, more than 3 years★★★★★
If you have any morals or ethics SQ is not for you. Insurance sweatshop.
RecommendCEO ApprovalBusiness OutlookPros
None that come to mind. They pay for some licenses.
Cons
A Typical day- Dreadfully clock-in to make your $14.50/hr 8AM- pointless meeting listening to an agent make a potential client feel horrible about their current situation so SQ can get their hands on $78/mo of the clients $700/mo SS check. The trainers tell you to "dumb yourself down to the client's level." No need to worry, that client will cancel. SQ retention rate (policies that stay inforce) is around 30%. 9AM-12PM- pressing a button on a poorly made SQ proprietary website to take a lead another agent pushed through to you (They are not interested in what you're selling). Basically you are a telemarketer and SQ treats you like one. No respect for your professional license, college degree, they don't care about you or their clients. 12PM-1PM- Lunch 1PM-6PM- More uninterested leads that you were hired to "make interested." If you think that's what marketing is for, you are wrong. Maybe just maybe you sell a deal. $700 Annual Premium. Even after work you are constantly stressed because upper management holds your job over your head like a lab rat and cheese. You can never figure out what your commission will be because SQ will find every possible way to take it from you. Didn't get an email address, SQ's scumbag hands are taking 5% out of your pocket. The company is on it's way to bankruptcy. They make false promises to their employees and to their board members. They promise streets of gold and deliver trash dirt roads. Do not believe a positive thing you are told about this company, run. Keep your head up and keep looking!
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SelectQuote Reviews FAQs
SelectQuote has an overall rating of 2.9 out of 5, based on over 1,150 reviews left anonymously by employees. 44% of employees would recommend working at SelectQuote to a friend and 39% have a positive outlook for the business. This rating has decreased by -11% over the last 12 months.
44% of SelectQuote employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated SelectQuote 2.6 out of 5 for work life balance, 2.9 for culture and values and 3.0 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at SelectQuote to be coworkers, benefits, career development and the cons to be culture, management.
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