SelectQuote Reviews

Updated May 19, 2020

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3.4
61%
Recommend to a Friend
70%
Approve of CEO
SelectQuote CEO Tim Danker  (no image)
Tim Danker
140 Ratings
Pros
Cons
  • "gained a lot of weight because of free food during AEP(in 30 reviews)

  • "Often work long hours for barely minimum wage even when proper effort put forth(in 17 reviews)

More Pros and Cons
  1. Featured Review

    "Great Job If You're A Hardworker"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Insurance Sales Agent in Overland Park, KS
    Recommends
    Positive Outlook

    I have been working at SelectQuote full-time for more than 3 years

    Pros

    You can make great money if you're willing to put the time, I love my coworkers, management is great each manager I've had shows they really care and are invested in our success, i love being able to make 80k+ and know that I can leave work at work and enjoy my free time. lots of room to grow and find where you fit

    Cons

    Certain positions can get repetitive, long hours regularly work 50 hours a week and more during AEP, goals, and quotas can change a couple of times of year so be ready to go with flow and be flexible.

    Continue reading
    SelectQuote2020-05-09
  2. Helpful (1)

    "Best Company Ever"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Insurance Sales Agent in Kansas City, KS
    Recommends
    Positive Outlook

    I have been working at SelectQuote full-time for less than a year

    Pros

    a lot of growth possibilities, a lot of commission possible if you are willing to work for it, nothing is handed in life, you get rewarded for hard work. YOU want to work overtime, make a big difference on monthly paychecks

    Cons

    -gained a lot of weight because of free food during AEP

    SelectQuote2020-05-03
  3. "Not for the weak of heart"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Insurance Agent 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SelectQuote full-time for more than 3 years

    Pros

    Very stable company. We are actually hiring during this pandemic and the work has been relatively steady. My manager truly cares about his department and his employees. One of the biggest reasons that I keep brushing myself off and hopping back on this crazy ride is because of him. He fights for his employees, gives them one on one time when they need it and keeps his team moving forward. They did a great job making sure that everyone was safe during Covid. IT was incredible at snapping into action and making sure everyone was set up. I'm fortunate because I did not skip a beat during the shelter in place. I was able to keep working and they gave me people to sell to. That's strong. Great benefits and incentives. Fellow employees are top notch. They hire great people. It can be a sales roller coaster tho, so hang on.

    Cons

    It is tedious work. You are on the phones all day and it is repetitive. That being said, that's what you are signing up for and it can be a really good job The frustrating part comes when you do work really hard at an entry level position, apply for a position that you feel is a better fit and management is allowed to hold you back for their numbers. It was the most dysfunctional thing that has ever happened to me. I can't believe that it was allowed at a company of this caliber. Now I am in a new department, trying to hold my head up and do it all again and it is not always easy. Getting burned might have given me a subconscious block. However, I know that I have rolled with all the punches this place has dealt me. I fight for my job here and I do not give up. Every day I log in, try my best and I smile and dial. Most call center employees have an expiration date. Burnout is extremely common because the nature of the job and honestly the leads can be exhausting (it’s a numbers game with a lot of hoops to jump through). There are people that absolutely thrive with this system. If you are used to call centers and know how to work the system, you will do well. I don’t mean that as a backhanded compliment, it is just the honest truth. There are really good employees like myself that will get lost in it. The truth of the matter is that SQ has also been known to lose some really strong employees because of their exhausting metric/tiering system, overly complicated compensation program and lack of growth opportunities for some. You can't let it get to you. Just keep powering through. Overthinking (my weakness) can be the end of you heere. Know this before taking the job. I left a really good job with a smaller family company, chasing the dream of making more money. There are days that I wonder where I would be if I had given my former company the same amount of energy and effort that I have with SQ. It’s a gamble. Of course lazy people will get chewed up and spit out. That’s who you usually see griping about leads, not being fair, etc. Even good employees that work hard and typically do really well can find themselves lost here. You have to be willing to suck it up, swallow your pride and keep going. Be honest with yourself when applying. Ask questions and make sure this business model will play up your strengths. Make sure you are ok with being very very micromanaged. If you are used to running your desk as your own business, you might want to look elsewhere. SQ will straight up tell you, it’s not them...it’s you. It can be a really good job and this industry is a good one to be in now. Take this job knowing that this is the type of company that will ultimately do what is best for them and their bottom line. You might have been employee of the month every month at your last job, but that might not be the case with this company. Be prepared to just ride the wave. It has been a wild ride for me, but I stay because it is truly a solid company and a fantastic industry to be in.

    SelectQuote2020-05-19
  4. Helpful (2)

    "Not the $ they promise"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Inside Sales Representative in Denver, CO
    Doesn't Recommend
    Neutral Outlook

    I worked at SelectQuote full-time for less than a year

    Pros

    Very few to mention. This is a telemarketing job that requires you to hold an insurance license.

    Cons

    The job that is promised and described at your interview is not the job you will find yourself doing.

    Continue reading
    SelectQuote2020-05-12
  5. Helpful (1)

    "Promises Promises"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Insurance Agent in Overland Park, KS
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at SelectQuote full-time for more than a year

    Pros

    It is a job not a career

    Cons

    Too many rules and obstacles to income

    Continue reading
    SelectQuote2020-05-13
  6. Helpful (1)

    "Great company culture and work environment"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Onboarding Specialist in Overland Park, KS
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SelectQuote full-time for less than a year

    Pros

    I've been treated like family. If I need off because I'm sick or because a family member passed away, they are totally understanding and don't make you feel guilty.

    Cons

    Salary can be low for many positions, needs to be more competitive

    Continue reading
    SelectQuote2020-04-09

    SelectQuote Response

    April 30, 2020Customer Care Manager

    Thank you for your review. We appreciate your pointing out what you like about working here and what you believe can be improved. We value your feedback and we will keep this in mind as we continue to work in getting better.

  7. Helpful (2)

    "The Most Unorganized Company I have ever worked for"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative 
    Doesn't Recommend
    Negative Outlook

    I worked at SelectQuote full-time for more than 3 years

    Pros

    Your Direct Manager Was Understanding

    Cons

    The only positive thing I can say is working there for over 3 years I made some lifetime friends and my direct manager was one of the best managers I have ever had. But your level above is a complete circus. You decided to completely close our office down and let all the sales reps work from home but decided that you were going to lay me off because I was considered "customer service" and it was too much of a hassle to have me work from home than you like so you let me go with a promise of a severance it took over a month of constantly calling and emailing for me to finally start getting my severance if it wasn't for the COVID hitting and my mortgage letting me deferred my payments I would have lost my house because of your company. You also didn't file my health insurance correctly when working there I was suppose to be getting a health savings account but when I went to the hospital they advised that my company didnt file correctly so I lost out on that also.

    SelectQuote2020-05-16
  8. Helpful (1)

    "A tale of smoke and mirrors"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales in Overland Park, KS
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at SelectQuote full-time for more than a year

    Pros

    Overtime For the people complaining about working overtime then this isn’t for you. You have to do what it takes. Stop complaining. You have an opportunity to make money and working just normal hours won’t get you to where you want to be. If you find your niche you can make money. Decent training There are some good people with morals there

    Cons

    Lies. Managers will lie to your face. Seen it many times to agents. Managers play favorites. Morals are not valued by managers. Cult like atmosphere at times. Managers turn a blind eye to the agents they like and find reasons to get on agents for no true reason. The big issue there is discrimination. Managers have no business being in that position. Horrible communication. No exp. They STRONGLY encourage employees to fill out best employers surveys. Which is a joke. High school atmosphere Agents are just a number. Agents had to communicate with 2nd level managers to find out what was going on because managers failed to communicate. Managers try to make a name for themselves. HR not honest about advancement. Recognition goes to be not deserving. Managers got fired for sexual harassment. “Unconfirmed”. But all signs point to it. Management are hypocrites say one thing but do something else. Comp plan is ok. Management only responds when they want to. They hinder some agents success while not doing so to other agents

    Continue reading
    SelectQuote2020-04-20

    SelectQuote Response

    May 4, 2020Customer Care Manager

    Thank you for taking the time to share your opinion. We are sorry that you did not have a positive employment experience with SelectQuote. We wish you nothing but the best in all your endeavors.

  9. Helpful (2)

    "Smoke and Mirrors. Empty work space and always hiring"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Associate in Centennial, CO

    I have been working at SelectQuote full-time for less than a year

    Pros

    If I have to add a pro for this I will say they supply you with a chair to sit on.

    Cons

    Smoke and mirrors. Tell you you can make a lot money. The truth is this is simply a call center blasting Americans with sales pitches. Your better off calling a local agent. It won't cost you a dime more and they will have the same products. They are always hiring. They will tell you because of growth. That is untrue. People quit all the time once they figure out SelectQuote is just a mill.

    Continue reading
    SelectQuote2020-04-14

    SelectQuote Response

    April 30, 2020Customer Care Manager

    Thank you for your input. We are sorry to hear that you have not had a positive experience. We shared your comments with management. If you want to flesh out your concerns and have a dialogue, please reach out to your direct supervisor or anyone in management.

  10. Helpful (2)

    "Run"

    1.0
    • Compensation and Benefits
    Former Employee - Insurance Sales Agent 
    Doesn't Recommend
    Disapproves of CEO

    I worked at SelectQuote full-time

    Pros

    Lots media exposure for leads and name recognition.

    Cons

    They expect you to pay for licensing appointments to the states they want you selling. All this for an amazing $11/hr!!

    Continue reading
    SelectQuote2020-04-09

    SelectQuote Response

    April 30, 2020Customer Care Manager

    Thank you for your feedback. We pay for licensing and appointment fees for our agents. Incoming candidates pay for their own resident license prior to starting with SelectQuote and are reimbursed if they finish their training. We disclose this during recruiting/hiring.

Found 425 reviews