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Service Autopilot

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Service Autopilot reviews

3.7

68% would recommend to a friend

(43 total reviews)

Jonathan Pototschnik

93% approve of CEO

63% positive business outlook

Service Autopilot has an employee rating of 3.7 out of 5 stars, based on 43 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Service Autopilot employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

43 reviews
2.0
Jan 7, 2023
Recommend
CEO approval
Business Outlook

Pros

Pto was great and you can meet some great people.

Cons

The job itself it monotonous and boring and can be mundane! The product is not great and there are truly better options so it can be a hard sell to explain why they charge what they charge for their products. Management obviously shows preference and favor to those that participate in their bar events.

1.0
Dec 5, 2023
Recommend
CEO approval
Business Outlook

Pros

- unlimited PTO - Paid holidays - Snacks in break room - The people your work with are some of the best people you will ever meet on both FieldEdge and Service Autopilot side - Managers willing to help when you need it and push you

Cons

You get like 4 days of training and hop right on the phones then your on your own. A lot of companies spend weeks on training but it’s every man for themselves. No job security or consistency. There have been constant changes in the company. Senior managers moving around from different parts of the company because they are dissolving other roles. Your a number and your replaceable. They have Insane quotas that maybe 40% reps hit. It’s a very pricey software with a not so great product. Something has been going on internally that the higher ups don’t talk about and you can tell they are breathing down managers and SDRS neck which has killed the culture of the company. No room for growth. You are kind of working for nothing or to probably get fired

1.0
Sep 27, 2023
Recommend
CEO approval
Business Outlook

Pros

They might let you work from home. They have free food in the breakroom.

Cons

Everything is always changing. They fire you if you try to leave. Its a frat house, think older high schoolers and super sexist. Near impossible metrics. Revolving door. Managers are bullies, they are basically there to tell you what to do and only help people they like. Favoritism.

Viewing 1 - 3 of 43 Reviews

Glassdoor has 43 Service Autopilot reviews submitted anonymously by Service Autopilot employees. Read employee reviews and ratings on Glassdoor to decide if Service Autopilot is right for you.