Service IT Direct Reviews | Glassdoor

Service IT Direct Reviews

Updated April 19, 2017
44 reviews

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3.5
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M.Roberts
34 Ratings

44 Employee Reviews

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  1. "Excellent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Controller in Carrollton, TX
    Current Employee - Controller in Carrollton, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Service IT Direct full-time (Less than a year)

    Pros

    Excellent Work / Life Balance - Great Culture
    Busy but not overwhelming
    Great Self starter environment - not micromanaged
    Great Customer Service

    Cons

    No complaints at this point

    Advice to Management

    Just keep the ball rolling


  2. ""Critical systems engineer" good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Critical Systems Engineer in Denver, CO
    Current Employee - Critical Systems Engineer in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Service IT Direct full-time (More than 3 years)

    Pros

    Great hard working coworkers who really care about my success.

    Cons

    None really I can think of.

    Advice to Management

    Keep up the good work thinking outside of the box.

  3. Helpful (1)

    "Great morale! The future is bright! Glad to be apart of this company. It's a family again."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Carrollton, TX
    Current Employee - Anonymous Employee in Carrollton, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Service IT Direct full-time (More than 3 years)

    Pros

    The new outlook of the company that has been shown to the employees on how they appreciate their worth and work. Management has really stepped up & it's showing.

    Cons

    Nothing major, but still a work in progress as any other company. The employee moral was down but you can see a refocus and things are getting better.

    Advice to Management

    Keep up the small gestures that make the employees feel appreciated. The past few months we've all received cards, anniversary/birthday acknowledgements and gifts, plus tokens of appreciation that's NEVER been done before. The positivity makes me happy to work for this company. I'm proud to say that the CEO is refocused and it's fantastic.


  4. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dallas, TX
    Current Employee - Anonymous Employee in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Service IT Direct full-time (Less than a year)

    Pros

    It's made up of a tight-knit group of individuals who all work together to make the company better. The company leadership cares about the employees.

    Cons

    I honestly haven't see any downside.

    Advice to Management

    keep your passion and enthusiasm because it's contagious. I love your creativity in growing your business.


  5. Helpful (1)

    "A great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in Dallas, TX
    Former Employee - Software Engineer in Dallas, TX
    Recommends
    Positive Outlook

    I worked at Service IT Direct (More than 3 years)

    Pros

    The best people all working together as a family. Some of the brightest minds in IT work here. For those looking to gain insight and experience into a vast array of IT Technology, this is the place.

    Cons

    none that I can think of

    Advice to Management

    Stay the course


  6. "Critical Systems Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Critical Systems Engineer in Chicago, IL
    Current Employee - Critical Systems Engineer in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Customer focused. Management team is very supportive of overall customer and employee goals and needs.

    Cons

    Smaller company than others I have worked for in the past but, is on track for future growth.

    Advice to Management

    I like the overall focus of the management team. I appreciate the focus on customers.

    Service IT Direct Response

    Jun 20, 2016 – HR Manager

    Thank you so much for your review. We appreciate all feedback to improve at this time!


  7. "This is a awesome company to work for."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Critical Systems Engineer in Phoenix, AZ
    Current Employee - Critical Systems Engineer in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Service IT Direct full-time (More than 3 years)

    Pros

    This company makes you feel like you're part of the family. Working for Service IT Direct I have a good work life balance which we all know is very important. I also believe their pay is very competitive let's just say I'm very happy with my salary.

    Cons

    I've been working for this company for a while now and I honestly don't have anything negative to say. I'm very happy where I am and will continue to work for servers IT direct.

    Advice to Management

    You're doing an awesome job keep up the good work.

    Service IT Direct Response

    Jun 20, 2016 – HR Manager

    Thank you so much for your review. We appreciate all feedback to improve at this time!

  8. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Addison, TX
    Former Employee - Anonymous Employee in Addison, TX
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great people to work with. Pay is better than most companies. Annual raises. Flexible Schedules.

    Cons

    Health Insurance Benefits are really expensive- wish company would absorb more of the costs so it doesn't fall on the employees

    Service IT Direct Response

    Jun 20, 2016 – HR Manager

    Thank you so much for your review. We appreciate all feedback to improve at this time! The company was only contributing $171 per month per plan and now with the switch to UHC in June of 2016 the... More


  9. "Working at Service IT Direct"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Carrollton, TX
    Current Employee - Anonymous Employee in Carrollton, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Service IT Direct full-time (More than 8 years)

    Pros

    Very good work atmosphere. More like a family environment and everyone's opinion and ideas matter. Management is very flexible and concerned about their employees. good place to work with good pay.

    Cons

    A small company but growing in the IT hardware and software support space.

    Advice to Management

    Yes

    Service IT Direct Response

    Jun 20, 2016 – HR Manager

    Thank you so much for your review. We appreciate all feedback to improve at this time!


  10. "Logistics & Inventory Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Carrollton, TX
    Current Employee - Anonymous Employee in Carrollton, TX
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    one of the best companies I have ever worked for, you have the freedom to think, expand, and execute your job. Great Atmosphere, laid back, and the best team to work with

    Cons

    None, it is perfect for me

    Advice to Management

    Keep up the good work

    Service IT Direct Response

    Jun 20, 2016 – HR Manager

    Thank you so much for your review. We appreciate all feedback to improve at this time!


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