Great office perks overshadowed by terrible management culture - Account Executive ServiceNow Employee Review

3.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Office perks, onsite gym, RSUs, Well being days off

Cons

I've worked for five large vendors, and this was easily the most disconnected leadership culture I've experienced. Management often felt robotic, as though everyone had been trained to speak and act the same way rather than lead with authenticity or conviction. The moment that best captures it for me was sitting in the lunchroom looking at a huge "Best Place to Work" banner on the screen, while at the same time an employee walked past visibly upset and crying. The irony wasn't lost on anyone. It perfectly reflected the gap between the image being promoted and the reality many employees were experiencing.

Explore other reviews about ServiceNow

5.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Great stock plans when joining company. Flexible hybrid/remote model depending on your role within the organization.

Cons

Stock has dipped quite a bit after the split but seems to be making a comeback. That hurts stock plan received upon offer.

3.0
May 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Free snacks Leadership opportunities Stable work given current ai market You can get challenging engaging work but it comes at the cost of putting in extra hours Smart and helpful people work here

Cons

Work can a bit boring if not on something cutting edge Dev experience is pretty bad, moving xml files around that contain the actual code, proprietary low/no code platform to build products Full of Indians, diversity is a joke in engineering. It feels like a cost cutting measure more than anything else tbh Very much a checkbox mentality when building products instead of long term thinking with quality and usability Doubts about upper leaderships navigation during rise of ai Pay is nothing near what it should be, especially after stock dropped almost 40% yoy Certain internal processes are difficult for no other reason than we made them like that, lots of reaching out to people for rqts, signoffs, adjustments etc

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