Seterus Reviews

Updated Jul 7, 2020

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2.6
19%
Recommend to a Friend
37%
Approve of CEO
Seterus President Jay Hamilton Memmott (no image)
Jay Hamilton Memmott
42 Ratings
Pros
  • "Excellent pay, caring leadership team, comfortable work environment(in 9 reviews)

  • "Good pay, good benefits, awesome coworkers (minus management)(in 8 reviews)

Cons
  • "Agents know more that the Team Leads and SME's(in 9 reviews)

  • "Poor management, no work/life balance (overtime was mandatory), writers treated like machines rather than people(in 8 reviews)

More Pros and Cons
  1. "Great company, Great people"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Business Systems Analyst in Beaverton, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Seterus full-time for more than 10 years

    Pros

    I loved the people and the work we did.

    Cons

    We were sold and my department was no longer necessary.

  2. "Poor management"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Loss Mitigation Specialist in Beaverton, OR
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Seterus full-time for more than 3 years

    Pros

    Great benefits, good compensation, could have been a better place to work

    Cons

    Poor Management. They didn't know how to manage


  3. "No Support Whatsoever"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Correspondence Specialist 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Seterus full-time for more than a year

    Pros

    They Offered Some Decent Benefits

    Cons

    No Technological or Managerial Support

  4. "Out of business"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Manager 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Seterus full-time for more than 5 years

    Pros

    An ok time off paid vacation

    Cons

    There were a lot of inter office politics

    Continue reading
  5. "Seterus is out of business LOOOONNNGG overdue that the plug got pulled"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Underwriter in Research Triangle Park, NC
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Seterus full-time for more than 3 years

    Pros

    funny to see that they still have jay memmot listed as the ceo, he has been gone since maybe ..... 2012 .... he is one of the cast of thousands who were feeding at the trough that led us into the real estate fiasco in the mid-2000's, who knows what his style of leadership is doing at his present gig. how seterus/ibm lbps was able to last as long as they did is a mystery

    Cons

    to the team lead who gave it 5 stars, one can only imagine who you are, but when one reads the reviews of people saying there are lots of managers and leadership who ought not be in their roles who stopped this company from success that they were thinking of team leads who were underqualified, overpaid and in the way of getting the job done. and it went all the way to the ceo.. it wasn't just you, it was everywhere. people got authority based on who they knew not what they knew and they fiercely and jealously guarded their positions because they knew they had no merit to be in that position. it was a recipe for misery. The sad part is there are thousands of 'seteri' that don't DOT the corporate landscape. They ARE the corporate landscape. By the way 'Seterus' means 'Star' Really !!! Lol. The bitter irony. Black holes are stars aren't they. Or as I liked to call Seterus, $eterr0r!st.

    Continue reading
  6. "Horrible Work-Life Balance; Super Happy/Relieved When I Quit"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Correspondence Specialist in Beaverton, OR
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Seterus full-time for more than 3 years

    Pros

    Benefits, but that was when IBM owned Seterus, so I'm not sure about now. Nice coworkers,

    Cons

    Poor management, no work/life balance (overtime was mandatory), writers treated like machines rather than people.

  7. "Now Closed"

    3.0
    Former Employee - Loss Mitigation Underwriter 

    I worked at Seterus full-time for more than 8 years

    Pros

    Money and commissions were good.

    Cons

    Company closed after being sold

  8. "Sad they sold to Mr. Copper"

    5.0
    Current Employee - Team Lead 

    I have been working at Seterus full-time

    Pros

    Great place and great people to work with.

    Cons

    Nothing to report bad about Seterus

  9. "They hired great people who worked hard"

    4.0
    Current Employee - Systems Technician in Beaverton, OR
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Seterus full-time for more than 10 years

    Pros

    Worked with knowledgeable, professional people.

    Cons

    Company was sold, and most of them were laid off

    Continue reading
  10. "The pay was ok"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Delinquency Management 

    I worked at Seterus full-time for more than a year

    Pros

    The managers were nice

    Cons

    Never kept in the loop of things

Found 179 reviews