Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Shopmonkey

      Engaged Employer

      Shopmonkey reviews

      4.0

      75% would recommend to a friend

      (96 total reviews)

      Ashot Iskandarian

      83% approve of CEO

      71% positive business outlook

      Ratings by category

      4.0

      Culture & values

      4.0

      Work/Life balance

      3.9

      Compensation and benefits

      3.8

      Diversity & inclusion

      3.7

      Career opportunities

      3.6

      Senior management

      Shopmonkey has an employee rating of 4.0 out of 5 stars, based on 96 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Shopmonkey employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      96 reviews
      2.0
      Sep 6, 2022

      It was good until it wasn’t..

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      *My initial team was warm and welcoming. *I met some amazing people along the way that I plan to stay in touch with. *Cool product and modern technology. *Good pay and benefits.

      Cons

      *My entire team disappeared in under a year and wasn’t given a good reason as to why. *You will be disposed of the moment you’re no longer a vital component to the company. *Lack of transparency. *Little to no feedback on your performance. I was let go suddenly and wasn’t able to get any feedback as to why other than “we don’t want to pay you so much.” I wasn’t given any indication that my performance was poor so I was very confused and shocked. I was even given a small raise a month or so prior. I’ve never felt so disposable in my life and was very disappointed in how I was treated during my sudden separation call.

      avatar
      Shopmonkey Response
      3y
      We appreciate you sharing your feedback with us and we are delighted to hear that your team was warm and welcoming as that is an important part of our culture. We have shared your feedback surrounding your exit with our People team as that is not in alignment with how we would expect to operate. We agree all performance issues should be raised and Shopmonkey has set up quarterly reviews and other feedback mechanisms to do so. If you have anything else to share we encourage you to reach out to your contact in the HR team.
      2.0
      Jun 12, 2023

      Good people, but ineffective leadership

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good people: Most people seem to really care about each other. Some teams more than others Collaborative: Great team work, cross-departmental and within each department Forward-thinking: Always looking to improve, although this sometimes can lead to rash decision making and too many ineffective/forgotten changes

      Cons

      Irresponsible use of funds: They spend money on really fancy vacations for top management, but continue to lay off employees and eliminate benefits for all of the rest of the employees. Demotivating, but they don’t seem to care. Management: Senior-level management is the “in-crowd” — if you’re in you’re in, but if you’re out you’re out. They claim to be transparent, but really aren’t. Constant promises that are never fulfilled. Work feels unstable: It feels like people are let go regularly here, with no warning. Positions and company needs are constantly changing, and they make employment decisions very lightly. They don’t seem to consider much before firing someone. I go to work each Monday wondering who will be fired that week. Pay: Pay is okay, but not great. Could definitely find better elsewhere.

      1.0
      Mar 9, 2022

      Over promised and did Not deliver.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The culture is great, until it’s not. They care, until they don’t. You are valued, until you aren’t.

      Cons

      They recruit for a position, make you go through an exhaustive interview process only to decide months later they can’t support the position anymore and you are gone. What they think is transparency is in reality blatant dishonesty. Leaders either don’t understand or just don’t care about their responsibility for people’s livelihoods. Maybe it’s the growing pains of immaturity or inexperience but these actions don’t align with the culture and values that they go on and on and on about.

      avatar
      Shopmonkey Response
      3y
      As we strive to make Shopmonkey an exceptional place to work we are disappointed to hear that you did not feel the great culture you spoke to continued throughout the duration of your time with us. Transparency is an important part of our culture and with that we thank you for taking the time to share your feedback with us as this helps us continue to focus on improving all aspects of the employee experience.
      Viewing 1 - 3 of 96 Reviews
      Related searches: Shopmonkey jobs | Shopmonkey salaries | Shopmonkey benefits | Shopmonkey interviews
      ReviewsShopmonkey reviews

      Glassdoor has 100 Shopmonkey reviews submitted anonymously by Shopmonkey employees. Read employee reviews and ratings on Glassdoor to decide if Shopmonkey is right for you.