SignatureMD reviews

3.5

56% would recommend to a friend

(24 total reviews)
avatar

Mark Murrison

75% approve of CEO

54% positive business outlook

SignatureMD has an employee rating of 3.5 out of 5 stars, based on 24 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SignatureMD employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

24 reviews
1.0
Nov 26, 2022
Recommend
CEO approval
Business Outlook

Pros

Corporate time off is nice instead of having to keep track of your vacation days. It's a decent base salary for sales reps.

Cons

I'll start this by saying if you doubt anything I say, go ahead and reach out to current and former reps on linkedin. Absolutely will guarantee these points will be validated. And not to bury the lead but if I were you, I wouldn't work here. 1. Unless you're coming from concierge medicine sales, 1.5 days of training is not enough. 2. There is an INSANE amount of research you MUST do before you make calls. I'm talking EASILY 1 or 2 days a week at home to screen docs out. You just can't knock on any doc's door and ask them if they want to do concierge. If they're part of a hospital group, can't call on them. If they're recently out of medical school, can't call on them. The key is you have to catch the doctors when they've had their absolute fill of insurance companies nickel and dimeing them. And even if the doc wants to do it, they need to get screened more than someone applying for the Secret Service or Navy Seals. Point being, it's not a diagnostic test or med that you can walk in and make an immediate or close to immediate impact. These deals usually take several months and then you won't get paid until the account transitions to concierge which is an additional 3 months afterwards. 3. The commission they insinuate isn't anywhere near what reality is. You WILL NOT make 200-300k anytime soon. You will be living only off of your base salary as these deals A) take an obscene amount of time and B) consistently fall through. And deals fall through A LOT for many different reasons: Docs don't qualify, change of heart, failed transitions, etc. 4. You NEVER feel appreciated or valued. There is ZERO loyalty here. During my time here (11 months) ; 2 reps quit and 7 people were let go. The reps mostly don't make it past 6 months. Were there bad hires, maybe? But that many people added and gone in THAT fast of timeframe with such a long sales cycle? But this is mostly due to lackluster coaching and resources. One manager was hired and she left after FIVE WEEKS. She was full of FANTASTIC ideas and truly understood what was wrong with the company. To my understanding, the CEO shot them all down and didn't allow her to implement any of them. 5. There are weekly company-wide Monday meetings where everyone shares their pipeline is the absolute biggest waste of time. These should be saved for 1 on 1 calls; weekly meetings should be ONLY for company business/news. NO ONE cares about what other reps are doing in their territories,. And keep a time limit on each rep, some of these people prattle on and have no ability to edit themselves. 6. In all of my experiences, this is easily the most toxic environment I've ever worked in. You are managed from a position of fear for your job. Again, reach out to those former/current reps if you don't believe me. 7. I had a senior leader push me out of onboarding an account and attending meetings for an account THAT I DISCOVERED AND UTILIZED A PREVIOUS RELATIONSHIP with because he said, "there would be too many people in the room and the president said I should sit these out." 1) At that point; I'm 4 months in, I should be part of the meetings to learn the process. right? And 2) allegedly (was told secondhand), the then president said that this wasn't true. When I asked the CEO about this, he said, "that's so and so being so and so." Not the best culture to promote learning the ropes, is it? 8. I had a deal that was supposed to be huge and it turned out to be peanuts. Other co-workers bust their butts to get deals done (which takes MONTHS of hand holding) and the commission checks were well below 10k. Again, inconsistent of the compensation that is presented by the recruiter and company. 9. You're going to have multistate territories so if you don't like travel, even another reason to ignore this opportunity.

2.0
Sep 4, 2024
Recommend
CEO approval
Business Outlook

Pros

Work from home and flexibility is nice. no manager breathing down your neck in person or surprise ride-alongs. Pay is good but you work very hard. Enjoyed working with the doctors that were truly interested in converting their practices.

Cons

Geez where do I begin. You have to spend hours finding your own leads. with 75-80% of doctors now employed or part of large groups you spend way too much time looking for leads-they need an assistant or a junior executive to do this for you or in this day in age electronically somehow find these doctors. They expect you to make 30 in person calls like you are pharma rep going up and down the street 'making calls'- this job is much more efficient finding ways to make appts directly with doctors on their time rather than selling the staff when you walk into an office, then selling the office manager JUST to get to the doctor. For example I was able to get zoom appts with an office of several doctors by simply finding one of the doctors cell phone numbers and then scheduling an appt and I had never set foot in the office but was constantly chastised for not pounding the pavements "doing a milk run" as they call it but yet had a constant stream of appointments either in person, by zoom or even some docs will talk to you after hours by the phone. With limited office access and the lack of being able to get to the doctor the old school way of just walking into the office is out dated. Staff wants to give you the third degree and concierge medicine for doctors is a personal private choice and once you get staff involved then the doctor is less inclined to be open to the idea as he has everyone in their ear telling them the patients wont do it. If they would allow "real" sales people to be real sales people they would probably do better. They also have a "process" and they think doctors are just going to sign away if you follow the process but they blamed me for one doctor not signing and I explained that he had one objective-and I explained it- and if we could just overcome that issue he would sign. They gave it to someone they thought was a heavy closer because they said this doctor needed more than a friendly face and guess what the doctor still wouldn't sign and sent an email out stating the exact reason I told them he wouldn't sign. guess a heavy handed salesperson over a friendly sales person didn't work either. They will fire you for basically any reason. They are a very unforgiving company. Can be fired for any reason on the spot with no warning, no PIP, no nothing. Very political among themselves. Some people can make mistake after mistake and do what they want and never so much as get a talking to but some will get fired for something that could have been rectified. It depends on the mood of the company that day. If you don't make a sale within 6-8 months you are let go-but if you feed the computer in salesforce and 'act' like you are doing busy work you are hailed a hero. This is a long sales cycle and learning the industry is hard especially since it's a niche market and the prospects are becoming less and less within the primary care spectrum. Although the job is flexible, there is lots of travel as you will cover a large territory like several states, do dinners with doctors and often spend time-like dinners, phone calls and zoom in the evenings and on the weekend with a doctor outside of his office hours. Management although at times can be easy but will often have fire drills on the latest sales initiative and bug you on your day off's or on your vacation and expect immediate action. Over all this is one of the toughest jobs I ever had. but the company makes it harder than it has to be.

1.0
Jan 6, 2016

Worst job of my life

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I wish there was at least a few pros about working here but I've been pondering for about a day and a half without being able to come up with anything so you get the picture.

Cons

Oh way too many to list them all here but here's a general idea: questionable business practice, lying to the patients and doctors, pay is horrible while the executives only line the pockets of themselves. This place is a joke.

Viewing 1 - 3 of 24 Reviews

Glassdoor has 25 SignatureMD reviews submitted anonymously by SignatureMD employees. Read employee reviews and ratings on Glassdoor to decide if SignatureMD is right for you.