Slack Reviews

Updated Jul 12, 2020

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4.5
91%
Recommend to a Friend
97%
Approve of CEO
Slack Chief Executive Officer Stewart Butterfield
Stewart Butterfield
277 Ratings
Pros
Cons
  • "Normal growing pains of a company that is so new and is disrupting the market(in 25 reviews)

  • "a growing company challenges - growing faster and unable to pause and look back to evaluate processes(in 11 reviews)

More Pros and Cons
  1. Featured Review
    Helpful (15)

    "Great business, culture and worklife balance. Tons of opportunities to grow and develop with the business."

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Success in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Slack full-time for more than a year

    Pros

    - exciting business opportunity with tons of upside still ahead - very smart people to work with and learn from - good diversity of backgrounds and experience - no jerks, lots of respect and empathy for co-workers - opportunity to create and build something amazing - everyone has a hand in creating the business and helping determine its future - worklife balance is real here for everyone, including parents

    Cons

    Few to mention here... - too open? Sometimes conversations about small topics will take center stage in the internal news cycle which can be a distraction from the work at hand. - Life is great here and wouldn't trade it but it feels like we may be a bit over-entitled at times. It's not outrageous, but can be a little silly at times.

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    Slack Response

    December 10, 2019Slack

    Thank you so much for sharing your experience working at Slack! Since Slack's conception, we've prioritized diversity, engagement and belonging in our hiring practices and workplace culture. We're glad to hear that our efforts are having an impact. We can only succeed when everyone at Slack feels safe and heard and sees their path to growth.

  2. "Company Review"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Success Manager in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Slack full-time for less than a year

    Pros

    Great culture, smart and talented colleagues, awesome product

    Cons

    None on my mind right now

  3. COVID-19

    "Strong Customer Focus & Plenty of Employee Support"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Success Executive in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Slack full-time for less than a year

    Pros

    - Very strong customer focus and company investment to ensure customers are successful with Slack - Amazing team of smart, humble, hardworking, and collaborative colleagues - Lots of employee support, especially during COVID times - Good management transparency

    Cons

    - Nothing material to note

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  4. Helpful (1)

    "Best company in the world to work for right now!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Mid Market Account Executive in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Slack full-time for less than a year

    Pros

    -incredible management team - game-changing product; internal emails will soon be a thing of the past - the people are truly smart, collaborative, humble and hard-working

    Cons

    - slacks value proposition can be difficult to communicate to prospects and customers - hard to know whether we're scaling too fast but I trust our CEO and couldn't imagine a better team to be working with

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  5. Helpful (2)

    "Crushed my high expectations and then some..."

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Success Manager in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Slack full-time for less than a year

    Pros

    People and culture has to be at the forefront. Slack has hired amazing people with abundance of different experiences and expertise. On top of that, we've hired some amazing people in general who are selfless and HYPER collaborative. It's amazing to see such a big team in CS all working in unity when it can be hard enough working with just one other person. Leadership has been one of the most impressive things to witness since joining Slack. Leaders at Slack do not just say thing to say things, in every instance, I've seen leadership lead by example. Very empathetic and compassionate leaders that sincerely care about your well being and go out of their way to assist you when you're down rather than tell you about it.

    Cons

    Personally, I haven't been able to see anything that I can label as a con. If you're used to being in a startup and want things to move fast within a small team? Then perhaps this isn't necessarily that anymore. But at the same time if you're coming from a huge organization with 10s of thousands of employees? Things aren't structured to that point either. For me, it's a happy medium, but this could differ on what your expectations are.

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  6. "Fantastic company to work and grow with"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Account Executive 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Slack full-time for more than a year

    Pros

    Innovative product Incredible team across organization - smart, dedicated, energized, fun Empathetic organization Overall Slack is a wonderful place to work, and I have absolutely loved my time here.

    Cons

    Growing organization that is still finding its way from smaller start-up to now a 2K+ public organization. Sometimes processes can be overly tedious, and can feel like there can be too much of a big company mentality, when we still have the ability to be nimble if we could focus on that.

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  7. "Hard Work but in the Best Way Possible!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Success Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Slack full-time for less than a year

    Pros

    Slack is still small enough to be exciting, and it's a lot of fun to work somewhere that feels more relevant than ever. The work can be hard, but I feel energized and excited by the possibilities here.

    Cons

    Some politics, but that is true anywhere.

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  8. "Amazing place to work with great culture"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Account Executive 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Slack full-time for less than a year

    Pros

    Slack really cares about the people that work here. They do every effort to make sure that you are valued and comfortable in performing your job. The company has an amazing culture and collaborative way of working. The product itself helps with the process and the way things work inside the organization. I'm amazed by transparent communication at all levels and how management is involved and takes feedback very seriously.

    Cons

    Normal growing pains of a company that is so new and is disrupting the market.

    Continue reading
  9. "Build a career at Slack"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Solution Engineer in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Slack full-time for more than a year

    Pros

    -Talented workforce -Outstanding benefits -Incredible senior leadership -Innovative product -Opportunities to help the company grow

    Cons

    -Growing pains between startup and enterprise

  10. "Best Place to Work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Success Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Slack full-time for more than a year

    Pros

    - Company Culture & Diversity - Supportive Management - Great Work Life Balance - Great Health Insurance and Additional Benefits

    Cons

    - No real cons - the company is growing quickly and adapting everyday so need to be willing to work in a hyper growth environment

Found 323 reviews