Does SoftMoc pay their employees well?

According to anonymously submitted Glassdoor reviews, SoftMoc employees rate their compensation and benefits as 2.3 out of 5. Find out more about salaries and benefits at SoftMoc. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at SoftMoc?

41% of SoftMoc employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SoftMoc 2.9 out of 5 for work life balance, 2.7 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at SoftMoc?

Sales Associate (141) , Assistant Manager (57) , Retail Sales Associate (30) , Manager (13) , Store Manager (12) , Shift Leader (11) , Part Time Sales Associate (10) , Assistant Store Manager (6) , Customer Service Representative (6) , Sales (5) , Stock Associate (5) , Key Holder (4) , Sales Associate/Key Holder (4) , Sales Associate/Keyholder (4) , Sales Representative (4)

What are the pros of working at SoftMoc according to real employee reviews?

"Flexible hours is the the only pro i could think of" ((in 24 reviews)); "the people there are great" ((in 21 reviews)); "Coworkers are friendly and supportive." ((in 19 reviews)); "Great staff" ((in 12 reviews)); "Great employee discount and Flexible schedule" ((in 8 reviews))

What are the cons of working at SoftMoc according to real employee reviews?

"Low pay and sometimes competitive on commission" ((in 50 reviews)); "Bad management, barley any hours," ((in 36 reviews)); "You make less than minimum wage as a base pay and they say you'll end up making $17" ((in 23 reviews)); "Manager made $11.10/hour +commission..." ((in 17 reviews)); "Pay is also abysmal because of commission." ((in 16 reviews))

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SoftMoc

SoftMoc reviews

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3.1

41% would recommend to a friend

(441 total reviews)

Bert Krista

54% approve of CEO

49% positive business outlook

Ratings by category

3.2

Diversity & inclusion

2.9

Work/Life balance

2.7

Culture & values

2.6

Career opportunities

2.4

Senior management

2.3

Compensation and benefits

SoftMoc has an employee rating of 3.1 out of 5 stars, based on 441 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SoftMoc employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

441 reviews

2.0

May 23, 2026

Diverse colleagues, but unprofessional head office

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Its nice to work with people from diverse backgrounds

Cons

The head office sucks. Unprofessional people.

3.0

Apr 21, 2026

Former Employee

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Easy to sell shoes since customer will go to the store

Cons

Don't know if there is a extra pay when you sell many shoes

2.0

Apr 18, 2026

retail sales

Retail sales associate

Recommend

CEO approval

Business Outlook

Pros

just a entry level job

Cons

Not many benefits, frequent overtime, and minimum pay.

Viewing 1 - 3 of 441 Reviews

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Diverse colleagues, but unprofessional head office

Former Employee

retail sales

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