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      Source Support Services

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      Source Support Services reviews

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      3.5

      61% would recommend to a friend

      (23 total reviews)

      Mark Oldfield

      69% approve of CEO

      55% positive business outlook

      Ratings by category

      3.6

      Diversity & inclusion

      3.3

      Culture & values

      3.3

      Compensation and benefits

      3.2

      Career opportunities

      3.1

      Work/Life balance

      2.8

      Senior management

      Source Support Services has an employee rating of 3.5 out of 5 stars, based on 23 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Source Support Services employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      23 reviews
      1.0
      Feb 20, 2016

      Major management issues

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      If you like to brown nose, it might be a good place for you. Nice office space. Casual dress code. Company contribution to benefits is decent and good 401k match.

      Cons

      Source Support has poor leadership & that is putting it lightly. They are playing business and trying to act like they belong in the big leagues, but it's all just a game / front. The company shows signs of distress & does nothing but ask more & more of employees with nothing in return unless of course you are one of the chosen few. The new CEO is narcissistic and self-serving & has no idea what the truth even is. They are lying to employees, customers, vendors. They have minimal training, policies, processes or procedures, but will reprimand employees for not following non-existent processes. The resources and training provided do not allow for success.

      avatar
      Source Support Services Response
      10y
      Source Support welcomes all feedback from past and present employees. Much has changed with the company and its leadership since 2015, and other recent comments on this site express excitement and confidence about the company’s current operations and its future under its new management. For additional information about Source Support, read its other employee reviews or visit its website at http://www.sourcesupport.com/.
      3.0
      Dec 7, 2015

      Technical Support Specialist

      Technical support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great group of people to work with. The new Management that is trying to change how Source Support does business.

      Cons

      The under staffing and lack of a hardware training environment can make the most knowledgeable team member look incompetent. There are too many people that are afraid to embrace the changes that at are coming down the pipe. Pay!!!

      1.0
      Mar 18, 2014

      Stay away from this company, it's a revolving door

      Help desk engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Close to downtown Suwanee and Mall of Georgia

      Cons

      Low wages. Unless your friends with upper management, you have no chance of advancement. Everyone is expected to work long hours, take after hours phone, and you're not even thanked for it. This place is a revolving door and people that have a choice will not stay there very long. One employee quitting per month, in a company with less than forty employees.

      Viewing 1 - 3 of 23 Reviews
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      ReviewsSource Support Services reviews

      Glassdoor has 27 Source Support Services reviews submitted anonymously by Source Support Services employees. Read employee reviews and ratings on Glassdoor to decide if Source Support Services is right for you.