Spark Networks Reviews | Glassdoor

Spark Networks Reviews

Updated December 22, 2018
76 reviews

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4.3
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Jeronimo Folgueira
28 Ratings

Employee Reviews

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Pros
  • "The company is overall pretty positive in pushing a healthy work/life balance which is also a nice perk" (in 6 reviews)

  • "It has allowed me to work from home for the past 5 years" (in 4 reviews)

Cons
  • "I wouldn't say that is necessarily a Con but some would" (in 2 reviews)

  • "Random titles/no one knows who is in charge of whom or what" (in 2 reviews)

More Pros and Cons

  1. "Great place"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Spark Networks full-time

    Pros

    Great environment to work for it's good

    Cons

    Nothing really it was a great work place

    Advice to Management

    Keep what your doing it's been great


  2. "IT Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Engineer in Lehi, UT
    Current Employee - IT Engineer in Lehi, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Spark Networks full-time (Less than a year)

    Pros

    Friendly staff, great management as they care about each employee, my direct manager allows me to manage myself and listens to ideas on how I can help improve the company. Has a game room for breaks.

    Cons

    The office I work in is a little disorganized as the main office is in Berlin and I'm in Lehi, however management understands this and is working to resolve this and doing a good job.

    Advice to Management

    Continue to make the remote offices successful and it will make the company far better.

  3. Helpful (1)

    "Super Fun and Friendly Environment!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Lehi, UT
    Current Employee - Customer Service Representative in Lehi, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Spark Networks part-time (Less than a year)

    Pros

    It is so easy to become friends with everyone in the office and it makes work so much more fun and the management is super helpful!

    Cons

    It's not very fun when we get yelled at on the phone by upset customers but the management does a really good job of teaching us how to flip it and make the customer happy in the end.

    Advice to Management

    Sometimes there are things going on with the websites like updates or issues that we don't get told about so when we are helping the customer they get angry because it seems like us representatives don't know what we are talking about so it would be nice if we could somehow let everyone know what it going on with the sites every week. It would also be super nice to have more company parties or activities!


  4. Helpful (1)

    "Good atmosphere"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Call Center Representative in Lehi, UT
    Current Employee - Call Center Representative in Lehi, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Spark Networks full-time (Less than a year)

    Pros

    I love that our management really takes care of us and makes the call center feel important.

    Cons

    Getting yelled at by some unhappy customers, but we try our best to flip a bad situation around.

    Advice to Management

    It would be nice to have a meeting at the beginning of every week to know what has changed any new information that we would need to know. Sometimes when were on a call and we don't know the answer to it I feel dumb because I wasn't aware of the situation. So I have to put the member on hold and ask a supervisor and they are already aware of the situation but failed to tell any of us what is going on


  5. "Warm Welcome"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Spark Networks part-time

    Pros

    Super friendly co-workers. Training is very thorough.

    Cons

    None at the moment. Awesome place so far!


  6. "Reviw"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Spark Networks part-time

    Pros

    The coworkers are fun to work with.

    Cons

    Can't think of anything at this time.


  7. Helpful (1)

    "Employee of Spark"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Email Support Supervisor in Lehi, UT
    Current Employee - Email Support Supervisor in Lehi, UT
    Recommends
    Positive Outlook

    I have been working at Spark Networks full-time (More than 5 years)

    Pros

    It's great to work for when you have a family or need flexibility. They are kind and understanding.

    Cons

    It's always changing, but that's what technology does.

  8. Helpful (1)

    "Customer Support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Support in Lehi, UT
    Current Employee - Customer Support in Lehi, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Spark Networks part-time (More than 5 years)

    Pros

    Great leadership, I feel supported and encouraged by my superiors, flexible schedule, best stay at home job.

    Cons

    We've had our ups and downs, but since the merger, things have been much, much better!

    Advice to Management

    Continue to be transparent with employees and also make them feel valued and invested in.


  9. Helpful (1)

    "I Love My Job!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Manager in Lehi, UT
    Current Employee - Customer Service Manager in Lehi, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Spark Networks full-time (More than 8 years)

    Pros

    I am so glad to work for a company that balances the good of the individual with the good of the whole!

    Cons

    We've been through many changes and have weathered the storm! We can already see brighter days and greater opportunities upon us.

    Advice to Management

    Keep moving forward!


  10. Helpful (1)

    "Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Provo, UT
    Current Employee - Anonymous Employee in Provo, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Spark Networks full-time (Less than a year)

    Pros

    Employee Recognition and development is a big focus of the Managing Directors and Senior Leadership Team in Europe and the US.

    Providing a fun and welcome environment is another way this employer tries to maintain employee engagement.

    Working hours are flexible. Remote worker positions are also a positive attraction to individuals who want a work from home job.

    Amazing work/life balance.

    Employee satisfaction is high with the current workforce. This is in part because of the managers and support from company headquarters to continually recognize and reward top performers.

    Managing Directors and Leadership Teams are easy going, laid-back, and open to feedback. They provide a safe space to be open without fear of losing your job.

    Low turnover. Most employees have been here for 5+ years.

    Cons

    Pay is a little low for certain positions but is being addressed to remain competitive. Other than that, I have not seen any issues or concerns with this employer. They care about their employees and want to do what is right by andfor them.

    Very little career opportunities within the call center because turnover is very, very low. This is a con and a pro.

    Advice to Management

    Continue to stay engaged and seek employee feedback. Implement what makes sense for the business and the employees. Doing a fantastic job in sharing company goals, direction, and current business operations.