Springboard Media Reviews | Glassdoor

Springboard Media Reviews

Updated July 22, 2018
21 reviews

Filter

Filter

Full-timePart-time

3.4
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Springboard Media President Everett Katzen
Everett Katzen
4 Ratings

21 Employee Reviews

Sort: PopularRatingDate

  1. "Great Palace"

    StarStarStarStarStar
    Current Employee - Anonymous Employee in Exton, PA
    Current Employee - Anonymous Employee in Exton, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Springboard Media full-time (More than 3 years)

    Pros

    Great staff to work with

    Cons

    I have zero complaints about this company


  2. "DO NOT WORK HERE!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Springboard Media full-time (More than a year)

    Pros

    You will get a paycheck deposited most likely on time. But make sure to always check your pay stub as half the time it won't be correct.

    If you don't like your co-workers don't worry they won't be around too long so if you won't have to tolerate them much. Average turnover is probably 6 months.

    Maybe not a bad job if you are fresh out of college and need some full-time experience on your resume or are tired of waiting tables. Due to high turnover it is pretty easy to get an entry level job. Just it is going to take some fortitude to last a year or more. (see below).

    Due to unorganized nature of work flow, the place operates like an a trauma room. Because of this nature you will get varying experience from phone support to staring at a network device you have never handled before being told to troubleshoot why it is down by using Google.

    Cons

    Pay is extremely below market. Average is probably around 15-20th percentile for job title.

    Benefits are poor and expensive. Don't kick in for 90 days and probably aren't worth the cost anyhow. Stay on the parent's health insurance or get something off the exchanges if you can do so.

    Paid time off is promised, but rarely delivered due to constant understaffing/overwork. Also be aware that there is a general time off "black out" between November and early January. Expect to work pretty much the entire holiday season. Won't pay out of unused time off either. It just gets cleared out at the end of the benefit year even if failure to take it was management denying requests. Also the company MIGHT close on recognized federal holidays but not always especially if it falls on the weekend. You might end up working on Labor Day, Memorial Day, etc. which is always fun.

    Management has absolutely no idea how to manage. There is no such thing as positive morale at this company. Management's idea of "support" is to yell until work is done. The thought of providing proper staffing or bringing in temps during busy times is a completely foreign concept.

    Expect to work on evenings/weekends without legally required overtime (they were recently sued over this, received notice of the suit a while ago, links widely available on internet to lawsuit). Average work week was probably about 50-55 hours not including rotating weekend call.

    Working conditions are abysmal. Tech provided is inadequate to complete most jobs. Main office is a cheap rental with no functioning HVAC, expect it to be hot in the summer and freezing in the winter. IP phones are ancient. Everything is disorganized.

    When you leave (note I said when, not if) management will expect 4 weeks notice even though your employment is "at-will" and standard is 2 weeks notice for this type of job. If you fail to give 4 weeks they (I have heard) refuse to provide good recommendations. So keep that in mind when in discussions with a prospective employer and your future career.

    Didn't happen when I was there but have heard (and have since heard) that because management is poor with finances mass layoffs will occasionally occur to cut costs. These happen with no notice and no offer of severance. Don't expect any real job security even if you are good.

    Big one. Management likes to make lots of promises, but will never deliver. Make sure to get everything in writing. EVERYTHING. Do NOT accept a verbal offer.

    Advice to Management

    Either learn how to run a business and manage employees or just close up shop.

  3. "Help desk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Springboard Media full-time

    Pros

    Great manager, great co-workers that make the work place great to work in.

    Cons

    I do not have any cons about this company.


  4. Helpful (4)

    "A great place to work."

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Springboard Media full-time

    Pros

    If you love unlimited unpaid time off, and unemployment, it's a great place to work.

    Cons

    They ask for more than 2 weeks notice if you quit, and in turn, give you 10 minutes notice before mass layoffs.

    Advice to Management

    Just get rid of your core values. It's transparent that they're mo more than lip service, and it's kind of insulting.


  5. "Small Business"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    Pros

    Great staff and perfect location in downtown Philly! Lots of opportunities to advance in your role.

    Cons

    Since the company has multiple divisions all trying to maintain an identity, they sometimes struggle with overall cohesiveness and internal communication among departments.


  6. Helpful (2)

    "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Consultant in Philadelphia, PA
    Former Employee - Sales Consultant in Philadelphia, PA
    Recommends
    Positive Outlook

    I worked at Springboard Media full-time (More than a year)

    Pros

    Great group of people to work with. Fair pay, and promote within.

    Cons

    As of right now, I can not think of any.


  7. Helpful (1)

    "A great place for self-starters and ambitious people."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Springboard Media full-time (More than 10 years)

    Pros

    You are encouraged to have an "ownership mentality" and are granted a great degree of autonomy when solving problems.
    The company is always expanding and trying new things, so there are always new opportunities. If you don't work out doing one thing, you can try something else.
    Quirky and fun client base...lots of interesting people use Macs so I've had a blast traveling to new places and attending concerts while on the job.
    You'll get out of this job what you put into it...if you go the extra mile in your work, management will go the extra mile in taking care of you.

    Cons

    If you are the kind of person who sits around waiting for someone to tell you what to do, you'll probably be frustrated here.

    Advice to Management

    Encouraging everyone to own the problem will ensure a great company culture moving forward.

  8. Helpful (13)

    "Just FYI"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Springboard Media full-time (More than a year)

    Pros

    I met some really nice people while working there and learned a lot about a great company (Apple, not SBM)

    Cons

    FYI job seekers - in case the overly optimistic and totally unrealistic tone of the 5 star reviews didn't give it away (especially in contrast to all the 1 star reviews), they were written by the owner and his cronies. The only people who even kind of like working there are the directors, possibly a manager or two if they're on the owner's good side this week. The place is fraught with drama, undercutting, false promises, and backstabbing. You do not want to work here unless you need a story about the worst job you ever had.

    Advice to Management

    Stop posting reviews to try and counter all the real opinions of working there - I'm embarrassed for you. Instead of counterfeiting reviews, why don't you actually try to change the way people feel about working for you?


  9. Helpful (2)

    "What you make of it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Springboard Media full-time (More than 3 years)

    Pros

    You genuinely have the freedom to grow and learn a lot when working at Springboard. The environment rewards the ambitious and I have seen many people either continue to succeed there or move on to new jobs they could not have ever acquired before their time at Springboard.

    The company's smaller size means you have the opportunity for a lot of direct face time with the owner so you can share your input and get his advice in return. Additionally, there are no real limits on the direction in which you take your work. If you think of something that will benefit the company you can run with it. You need to do the running though if you want it to go anywhere. The people who I've seen complain about Springboard are the ones who think they have a great idea and say "someone should do something with this."

    Cons

    If you are passionate, creative, tech capable, and ambitious you can flourish and grow. If you are just looking for a place that will mail you money twice a month while you do the same thing every day, you'll dislike it as much as you've probably disliked every other job you've had.


  10. Helpful (5)

    "Awful Managment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    Pros

    There are some good people that work at Springboard Media. Also it's in a great area of the city which is cool.

    Cons

    The directors team is so entitled it's seriously a joke. The owner takes vacation every 5 minutes. The other directors just won't come in on days when he's not there, or they work like 12-3. (Seriously, no joke 12-3). Springboard is a company that is full of a bunch of people who are way too underqualified to be in the position they're in. Basically if you snitch to the owner and snuggle up to him you can do whatever you want. There's blatant favoritism in the company but we're supposed to all feel like "equals." Even look at the days for trash- do any of the directors do it? Nope. There's such a big disconnect between the directors and the rest of the company it's honestly a joke. They will personally screw over their best employees if they get wind that employee is leaving. It's like being thrown into the world of Mean Girls.

    Advice to Management

    Your business will fail because you reward and promote the wrong people. This is a business- but it feels more like Game of Thrones or House of Cards with all the backstabbing and passive aggressive behavior.


Showing 21 of 21 reviews
Reset Filters