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StoryPoint Reviews
Updated May 22, 2023
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Found 316 of over 320 reviews
84% Recommend to a Friend
88% Approve of CEO
Found 315 of over 320 reviews
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Recommend to a Friend
Approve of CEO
John Fitzpatrick
80 Ratings
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Top Review Highlights by Sentiment
Pros
Cons
- "Sad to lose residents due to death, overall communication could improve, pay could be better" (in 4 reviews)
- "They will not allow you time off for school or even family emergencies and will be angry at you if you can not help out." (in 3 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
Ratings by Demographics
This rating reflects the overall rating of StoryPoint and is not affected by filters.
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- Current Employee, more than 3 years★★★★★
Employee at Storypoint
May 22, 2023 - Dining Room Manager in Union, KYRecommendCEO ApprovalBusiness OutlookPros
Some of the best reasons to work at Storypoint: 1. The company's values align with my own. 2: The company stands behind the values it is based on. 3: It gives me satisfaction to know that I am making a positive influence in the residents lives and the young server's lives as well with me being their leader. 4: I love giving back and serving our residents.
Cons
I don't have a Con. I love working at Storypoint an giving back.
Continue reading - Current Employee, less than 1 year★★★★★
Pros
The residents are fantastic to be around 1440
Cons
The low staff kills me sometimes
Continue readingHello, We are thrilled to hear that you are enjoying the residents and you find the new Executive Director, Brittany, to be fantastic! We agree; she is awesome. We recognize the challenges that may come with any staffing concerns, and we have a recruiting team that is dedicated to quickly filling any open positions. We encourage employees to always discuss scheduling and shifts directly with their leader. If you have any additional concerns that you wish to share, please reach out to Sarah Owen, our HR Business Partner, at 810-534-1792. Thank you!
- Current Employee, less than 1 year★★★★★
Pros
We have a great team and we look out for each other
Cons
Some lack of communication but overall a great place
Continue readingStoryPoint Response
Hello, We appreciate your review and are happy you enjoy working with your team! We agree that communication is important, and we encourage you to connect with your leader if there are opportunities to improve communication within the team. If you would like to discuss your review further, please reach out to our HR Business Partner, Sarah Owen, at 810-534-1792. Thank you!
- Current Employee★★★★★
Rewarding experience
May 6, 2023 - Receptionist in Grand Rapids, MIRecommendCEO ApprovalBusiness OutlookPros
Serving our elderly residents daily
Cons
Having to say goodbye to our residents as they pass away
- Current Employee, more than 5 years★★★★★
Great company, great team, and amazing residents.
Mar 18, 2023 - Leadership in Grove City, OHRecommendCEO ApprovalBusiness OutlookPros
This is a wonderful company to work for. They show they care and appreciate you.
Cons
Only con is you lose PTO hours if you don’t use them. You can’t roll them all over. Lost many myself because I was too busy to take time off. In my opinion they should pay them out
Continue readingStoryPoint Response
Brand Marketer
Hello, Thank you for your review! We are overjoyed to hear of your positive experience working at our community and we appreciate you. We know our team works hard to provide the best care and experience for our residents and their families, but we also encourage our employees to take advantage of their PTO. We have a generous rollover PTO policy and encourage anyone who has concerns or questions regarding PTO to reach out to our supportive HR team. To connect on your review, please call Sarah Owen at 810-534-1792. Thank you for all you do!
- Current Employee, more than 1 year★★★★★
Best Company I’ve worked for.
Mar 30, 2023 - Community Specialist in Columbus, OHRecommendCEO ApprovalBusiness OutlookPros
Great culture Great comp plan Great job satisfaction
Cons
Growing quickly, so things breakdown sometimes d/t that growth. Little WLB in sales. But that’s expected.
StoryPoint Response
Hello, We are happy to learn that this is the best company you have worked for! When it comes to communication opportunities, we encourage you to connect with your regional leader to talk through resolutions. If that is not possible, we encourage you to reach out to Sarah Owen, our HR Business Partner, at 810-534-1792. Thank you!
- Current Employee, less than 1 year★★★★★
Good place to work
Feb 24, 2023 - Bus Boy, Dishwasher, and Cook in Naperville, ILRecommendCEO ApprovalBusiness OutlookPros
Good managers; Chef Bastian and Chef Kenson are good bosses and both a pleasure to work with. They take the time to make sure you are okay, and even do some small talk. They don’t make you feel scared of management or anything. Instead they are kind of like fathers/older brothers who you can go to about your issues. They definitely represent the idea that hard work is rewarded and recognized for what it is.
Cons
Only con is pay is a little low and not quite as competitive as it might be at other places of employment.
Continue readingStoryPoint Response
Hello, We appreciate your feedback and are happy to hear about your experience with your leadership! Regarding to compensation, we encourage all employees to discuss advancement opportunities directly with their leader. If employees are uncomfortable discussing with their leader, our Human Resources Department is also always available for support. If you are interested in further discussing your experience and any opportunities we have for improvement, please call Sarah Owen at (810) 534-1792. Thank you!
- Former Employee, more than 1 year★★★★★
Pros
Loved my team and my residents!
Cons
Pay could be higher but it is fair.
StoryPoint Response
Hello, We appreciate your feedback and are happy to hear of your experience with your team and residents! In regards to compensation, we encourage all employees to discuss advancement opportunities directly with their leader. If employees are uncomfortable discussing with their leader, our HR Department is also always available for support. If you are interested in further discussing your experience and any opportunities we have for improvement, please call Sarah Owen, our HR Business Partner, at (810) 534-1792. Thank you!
- Former Employee★★★★★
Pros
mett alot of good people
Cons
no cons at allso go work for them
- Current Employee, less than 1 year★★★★★
Pros
Flexible schedule, decent pay. PTO & Holiday Pay
Cons
It can unfortunately be a little too much like high school
Continue readingStoryPoint Response
Hello, Thank you for your review. We are happy to hear that the benefits of working for StoryPoint have served you well! We understand that team dynamics can at times be difficult to manage, but we encourage you to connect with your leader for support. If you don't feel comfortable going to your leader, please call our HR business partner, Sarah Owen, at (810) 534-1792.
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StoryPoint Reviews FAQs
StoryPoint has an overall rating of 4.1 out of 5, based on over 320 reviews left anonymously by employees. 84% of employees would recommend working at StoryPoint to a friend and 83% have a positive outlook for the business. This rating has improved by 5% over the last 12 months.
84% of StoryPoint employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated StoryPoint 4.0 out of 5 for work life balance, 4.3 for culture and values and 4.0 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at StoryPoint to be benefits, career development, culture and the cons to be compensation, management.
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