Strand Book Store Reviews

Updated Apr 22, 2022

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Found 58 of over 59 reviews

2.7
25%
Recommend to a Friend
0%
Approve of CEO
Strand Book Store Co-Owner & President Fred Bass (no image)
Fred Bass
28 Ratings

Top Review Highlights by Sentiment

Pros
  • "Amazing coworkers, discount on books, etc.(in 11 reviews)
  • "You'll most likely be working with laid back and creative people.(in 5 reviews)
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. 5.0
    Former Employee

    great

    Jul 6, 2021 - Clerk 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    nice, welcoming, helpful, kind, and understanding

    Cons

    none that i can think of

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    1 person found this review helpful
  2. 3.0
    Former Employee, more than 3 years

    Nice to be around books but work environment needs improvement

    Apr 2, 2022 - Frontend Developer in New York, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - Lots of independence - Surrounded by books - Lots of opportunity to improve the product and propose new ideas - People there are interesting - you get to wear different hats

    Cons

    - No room for growth - Little to no acknowledgement of accomplishments - No performance reviews - Upper management needs to care more about their employees - No long-term planning - Office needs improvement

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    1 person found this review helpful
  3. 2.0
    Current Employee

    Disrespectful Atmosphere

    Apr 22, 2022 - Bookseller 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    some nice coworkers, keep abreast on popular titles and new releases good for book worms, book borrowing system, union

    Cons

    low pay (minimum wage, requires many years of experience to be paid minimum wage, constant disrespect from management, cockroaches, expensive “benefits”, non existent competitive pay and vacation time (barely minimum), union

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    1 person found this review helpful
  4. 2.0
    Former Employee, more than 5 years

    Mostly not worth it, but some good memories came of it

    Oct 20, 2021 - Full Time Book Seller 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - You make some friends with employees stuck in the trenches with you. - You get health care. - After 90 days, it's hard to get fired. Unless another COVID happens, then the owner will fire you without cause and will face no retribution. - There is some opportunity to move up - but don't expect a pay raise or respect. or

    Cons

    - The owner is a really mean, demanding, and severely out of touch toxic, racist, rich white woman who has a lot of direct influence on the day-to-day store. - Employees gossip a lot, so it can be a toxic environment. - Beware of the managers! They prowl around looking to find you "slacking". - HR doesn't really care, so watch your back before telling them anything. - The union either doesn't care or can't help you - and was last comprised of old white guys accused of misconduct. - They barely hire POC, but occasionally there will be a spurt of POC new-hires to fill their quota.

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    1 person found this review helpful
  5. 3.0
    Former Employee, more than 1 year

    Strand Bookseller

    Jun 7, 2021 - Bookseller 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Some of the best parts of the Strand are your coworkers; you will work with amazing and interesting people who will become your friends. If you like books you'll be surrounded and get to talk about them a lot. Recommending books was my favorite part of my job. After 90 days (if you are full time) you will be inducted in to the union which gives you guaranteed amounts of time off and set raises which was also awesome. There is also an option to get health insurance.

    Cons

    Your feet will hurt lol. I can't say the owner is a benevolent person who cares about her workers but is there any millionaire who is? The way they laid off their workers multiple times causing them to lose their health insurance during a global pandemic is downright cruel for a store that runs on the work and care of its employees.

    1 person found this review helpful
  6. 3.0
    Former Employee, more than 1 year

    Good People, Bad Management

    Aug 16, 2021 - Bookseller 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    A great bookstore with amazingly vibrant coworkers in the heart of NYC. The store has history, culture, and longtime customers and the union provides stable wages, hours, and employee camaraderie.

    Cons

    This store is being run into the ground by an owner with no empathy for her employees. If you enjoy working under the thumb of someone who cares more about her pockets than her business and believes that anyone sitting couldn't possibly be working, this is the place to be.

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  7. 3.0
    Former Employee

    get in and get out

    Aug 12, 2021 - Visual Merchandiser in New York, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    nice coworkers, lots of books, historic place, in the heart of New York City, unionized

    Cons

    Owner is AWFUL, management tends to micromanage, ethically corrupt company, employees aren’t valued or shown appreciation

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  8. 3.0
    Former Employee, more than 1 year

    Great employees, terrible ownership

    Aug 10, 2021 - Bookseller in New York, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The booksellers/staff and floor managers are great. The hours are reasonable and the fact that it’s a union store helps a lot.

    Cons

    Ownership/upper management is an absolute nightmare. Nancy Bass is so incompetent it’s almost like she’s trying to put the store out of business (and some booksellers think she actually is).

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  9. 1.0
    Former Employee, more than 1 year

    Great place, draining owner

    Nov 30, 2021 - Graphic Designer in New York, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Learn a lot from colleagues, freedom to create whatever you want

    Cons

    Working with an owner who wants to milk every last penny from the store for herself and keep workers slightly above minimum wage which is not a livable wage.

    1 person found this review helpful
  10. 2.0
    Former Employee, more than 1 year

    Not a magical place

    Apr 12, 2021 - Manager in New York, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The union helps protect the booksellers, and helps have a baseline of standards that benefits the managers like paid time off and vacation rules. There are booksellers who are committed to the union and advocate for their fellow workers.

    Cons

    As much as everyone would like to think working at a bookstore feels like being in a rom com, it is hard work and being a manager means you don't have the protection of the union and don't have much power to advocate for yourself to your managers. The environment is very dusty and is rarely cleaned so if you have allergies or asthma it is difficult to work there without being heavily medicated. Because of the fear of bedbugs from used books, they spray the building regularly so if you have sensitivities to strong chemicals that will also be a burden on your health.

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    2 people found this review helpful
Viewing 1 - 10 of 58 Reviews

Strand Book Store Reviews FAQs

Strand Book Store has an overall rating of 2.7 out of 5, based on over 59 reviews left anonymously by employees. 25% of employees would recommend working at Strand Book Store to a friend and 19% have a positive outlook for the business. This rating has improved by 5% over the last 12 months.

According to anonymously submitted Glassdoor reviews, Strand Book Store employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Strand Book Store. This rating has decreased by -4% over the last 12 months.

25% of Strand Book Store employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Strand Book Store 3.2 out of 5 for work life balance, 2.5 for culture and values and 2.2 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Strand Book Store to be workplace, benefits, coworkers and the cons to be senior leadership, career development, management.

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