Study Group Reviews | Glassdoor

Study Group Reviews

Updated February 23, 2017
83 reviews

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Full-time Part-time

2.3
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David Leigh
23 Ratings

83 Employee Reviews

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Pros
  • Some' hard working and friendly staff-get out now; save yourselves (in 4 reviews)

  • Great students, a pleasure to work with enthusiastic young people from around the world (in 2 reviews)

Cons
  • Senior management is an old boys club run from non technical individuals from across the Atlantic who have no solid understanding about technology (in 15 reviews)

  • Work/Life balance is not respected by senior management team (in 4 reviews)

More Pros and Cons

  1. Helpful (2)

    "na"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Most schools are in great locations.

    Cons

    Senior management out of touch with lower level employees.

    Advice to Management

    na


  2. "Great, collaborative environment..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Study Group full-time

    Pros

    - Great, collaborative environment in the Finance Team
    - Flexible hours
    - No micromanagement

    Cons

    - Lots of manual accounting processes


  3. Helpful (4)

    "No room for advance"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    Pros

    Some flexibility for work hours provided by the manager.

    Cons

    No room for advance. Did not feel valued working for this company over many years. Manager only cared for herself/himself.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (2)

    "This isn't a workplace it's high school"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Study Group full-time

    Pros

    Modern facility in North America HQ. Location is convenient.

    Cons

    Colleagues who pretend to know what they are doing are rewarded if they are popular. Scapegoats are targeted and blamed for failed projects due to poor planning and rushed timelines from senior management. Senior management is an old boys club run from non technical individuals from across the Atlantic who have no solid understanding about technology. Work place gossip happens at any organization but here it is at an all time high worse than a freshman high school locker room.

    All in all, in a Trump and Brexit era, it will be even more challenging to get international students to study at US and UK locations. Expect more volatile decision making and poor planning. Run.

    Advice to Management

    learn how to plan


  6. Helpful (3)

    "An Epic Disaster..like a page out of Lord of the Flies."

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Disapproves of CEO

    I have been working at Study Group full-time

    Pros

    Some of the best people in the industry. If they can survive this disaster, they are gems and will be assets to whatever company they go to next.

    Cons

    Study Group has been in an epic freefall bound for disaster since it was bought by Providence several years ago, and staff budgets cut. Now, about 1 once a week, we get an email (or hear) that a key staff member has quit, or a university partner doesn't want to continue it's full agreement/line item of the agreement. Once every 2-3 months, Study Group hires an inspiring new manager or director with energy, expertise and solid reputation for keeping people from quitting, making recruitment partners happy and strengthening university partnerships. Within 2- 3 months, they become like the rest of us; sad, tired and angry. They were no match for the epic disaster that is Study Group. To see these individuals fail time and time again over the years is proof that it's the company itself, not the employees, that is the root of this problem.

    There is but one source. Not a single office or department has enough employees to provide customers adequate service and it's staff enough resources, training and leadership. Everyone is so stretched to the breaking point that they operate in pure individual survival mode... every man and woman for themselves. Like animals. Like a page out of Lord of the Flies.

    Advice to Management

    Get whatever budget you can to hire more staff. Admit that one superhero new employee cannot fix all. Don't allow Study Group to become the Island from Lord of the Flies.


  7. Helpful (1)

    "Could have been worse"

    Star Star Star Star Star
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Study Group part-time

    Pros

    There were lots of resources to work with as a teacher at Embassy English.
    The NYC center is in the heart of Manhattan so there are plenty of opportunities for learning outside the classroom.
    The teachers care about their students.

    Cons

    It seems to be a business, first and foremost, rather than a learning center. Teachers are expected to put forth phenomenal efforts, yet constant changes and no benefits for the time spent on lessons gives teachers little incentive.

    Advice to Management

    Equal compensation for teacher output should not be an ideal.


  8. Helpful (8)

    "Untenable Business Approach"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The rubber meets the road employees that are determined to make lemonade out of lemons.

    Cons

    I have refrained from commenting on my past experience at Study Group despite the overwhelming evidence on Glassdoor that the company is an unfit work environment for any decent, hard working, intelligent professional. However, it appears that some in the company have finally taken note that their reputation as an organization is plummeting. The more recent positive reviews appear to be nothing more than a response to the overwhelmingly negative reviews that have been written on this site for a number of years.

    To be sure, sites like Glassdoor do not always fully encapsulate the experience of an employee base. It stands to reason that disgruntled employees are more likely to vent their displeasure over those that are thriving. While this may be true in general, Study Group is an exception to the rule. I cannot speak to the environment of the offices in the UK or Australia (the latter of which appears to be the most soundly run), but the North American branch is a complete disaster. The company routinely expands and then cuts jobs without a clear path towards how to complete necessary business duties. Employees have been let go and then asked to come back to train temporary employees or do their former jobs on a temporary basis after it becomes apparent that the office cannot function with a skeleton crew that the Corporate team in the UK envisions. If this is not an indicator of poor management at the expense of humiliating the staff, I'm not sure what is. Employees are sold a dream at the onset and are on-boarded to find they have bought a lemon. Beyond that, they are asked to suck on it until they're left with nothing but bitterness.

    There are plenty of talented employees coming through the doors at Study Group. Those suggesting that the vast majority of bad reviews are coming from individuals that 'can't hack it' should wonder why so many ill-prepared and under-skilled employees are being hired in the first place. It speaks to the management teams, beginning and ending with the executive leadership, that they apparently cannot hire fit administrators (or executives, where the turnover rate is extraordinary) to do standard office work without running for the hills.

    It was my experience that those employees that kept their heads down and mouths closed were more likely to last longer than anyone willing to point out the overall mismanagement of budgets and resources. Professional men and women have come to Study Group with stellar working reputations and resumes and have left feeling defeated and despondent. Men and women that have never failed at anything in their lives are turned into failures at a company that cannot accept it's shortcomings go further than a few bad apples. As a whole, the company has been mismanaged several times over with no end in sight.

    Advice to Management

    Besides simply saying 'god speed' I wouldn't be sure what other advice to offer. Treating employees with at least a touch of dignity shouldn't need to be an ask but that would be step number 1.


  9. "Current Employee"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Excellent facility and materials. Much appreciated support from management. Have the opportunity to learn something new everyday.

    Cons

    I can't think of any.

    Advice to Management

    Keep the lines of communication open as you currently do.


  10. Helpful (6)

    "A nightmare of a work place"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Disapproves of CEO

    I have been working at Study Group full-time (More than 5 years)

    Pros

    Nice coworkers, that is the only thing i can think of.

    Cons

    -Human Resources are bullies, and if you think they are out to help you, think again
    -the turnaround within the executive team is a long standing joke.
    -laughable benefits including the HR department that never really know how to explain benefits or answer questions in a timely manner
    -making money is top priority, students are not.

    Advice to Management

    learn to treat employees with respect and hire an HR department that actually knows what they are doing.


  11. "Sales marketing intern"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Manager was very helpful- as well as the rest of the team.

    Cons

    Very repetitive- didnt really like the product i was trying to sell



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