Suburban Collection Reviews | Glassdoor

Suburban Collection Reviews

Updated August 16, 2017
64 reviews

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4.1
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David T. Fischer
48 Ratings

64 Employee Reviews

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Pros
  • Great people, nice working atmosphere (in 4 reviews)

  • All in all if you ever get an opportunity to work for the suburban collection it is a great company with great values (in 3 reviews)

Cons
  • Long hours if you want to make any kind of decent money (in 9 reviews)

  • No cons working for The Suburban Collection (in 4 reviews)

More Pros and Cons

  1. "Great Place to Start"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in Troy, MI
    Former Employee - Sales Representative in Troy, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Suburban Collection full-time (More than a year)

    Pros

    Great Sales Training Program.

    Cons

    Possible 6 day work week if you haven't met your sales goal but that is sales 101

    Advice to Management

    Micromanaging


  2. "Great place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Suburban Collection full-time

    Pros

    Great people, nice working atmosphere

    Cons

    No promotions, no climbing the ranks

  3. "5 stars top to bottom"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Service Department in Waterford, MI
    Current Employee - Service Department in Waterford, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Suburban Collection full-time (More than 10 years)

    Pros

    top notch corporate support
    team like atmosphere
    Large company with growth opportunities for all around
    employee recognition program for top performers
    Compensation

    Cons

    no cons for a driven employee

    Advice to Management

    keep it up

    Suburban Collection Response

    Jun 30, 2017 – eCommerce Director

    It's always great to read when someone has been part of our team for more than 10 years... thank you for your loyalty! Thank you also for recognizing the rewards that come with dedication and hard... More


  4. "Suburban Cadillac"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Parts Counter in Troy, MI
    Current Employee - Parts Counter in Troy, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Suburban Collection full-time (More than 5 years)

    Pros

    good Atmosphere, good Compensation, awesome company to work for.

    Cons

    cost of health care, need more employee recognition. chance for advancement for excellent empolyees.

    Advice to Management

    chance for advancement for excellent empolyees.

    Suburban Collection Response

    Jun 30, 2017 – eCommerce Director

    Thank you for your dedication to Suburban for the past 5 years! We appreciate the feedback on what you would to change to make it even better.
    Keep up the great work!


  5. "Great place to start out"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Suburban Collection full-time

    Pros

    Advancement, benefits, salary pay plan plus commission

    Cons

    The hours can add up quick

    Suburban Collection Response

    May 1, 2017 – eCommerce Director

    Thank you for the wonderful 5 Star Review! Sorry to see you are no longer part of our team, but delighted that you took the time to give us high praise. Best of luck in whatever you are doing now.


  6. "Pretty much what you expect from a dealership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - New Car Sales in Troy, MI
    Former Employee - New Car Sales in Troy, MI
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Suburban Collection full-time (More than 8 years)

    Pros

    co-workers, fun atmosphere, good area,

    Cons

    Treated by sales management like you are just a number, aka how many cars you can sell in a month. High turn over of employees on the sales floor, new car managers will do anything to make the sale, even if it takes money out of your commission/pocket. Benefits are so-so. Long hours if you want to make any kind of decent money. work/life balance is rough. Get to know your co-workers because they will become your new family/friends. Of course you could put these comments for any dealer... this is what stinks about working sales at a dealer.

    Suburban Collection Response

    May 23, 2017 – eCommerce Director

    Firstly, thank you for the 8+ years you were a member of our team and your highlights of being part of an energetic work environment. Secondly, thank you for the feedback about your experience... More


  7. "Working for Suburban Collection"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Service Coodiator in Ann Arbor, MI
    Current Employee - Service Coodiator in Ann Arbor, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Suburban Collection full-time (More than 3 years)

    Pros

    I love working for the Suburban Collection! I have excellent benefits, awesome co-workers, and opportunities to advance my career. I love the work environment here, our service team is like family.

    Cons

    Every job has its fair share of cons. Sometimes, customer service can be selfless, often demanding, sometimes frustrating, but more often than not, very rewarding.

    Advice to Management

    Continue to strive for the best! The Suburban Collection is very selective with whom they place into management roles and therefore our Service management team is on point!

    Suburban Collection Response

    Apr 20, 2017 – eCommerce Director

    Thank you for your wonderful review, and for being part of our team for the past three years.
    So great to read the words "team" and "family" in your review... that's exactly how we feel about every... More

  8. "First Class Organization."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Management in Troy, MI
    Current Employee - Management in Troy, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Suburban Collection full-time (More than 3 years)

    Pros

    Leadership, Vision, Technology, Training, People, Treatment, Pay, Commitment, Competitive, the Collection has been good to me and my family since I started and I look to continue and grow my career with Suburban over the coming years !!

    Cons

    Any cons to being in the automobile retail industry are alleviated when you work for a company like Suburban - very flexible and innovative group.

    Advice to Management

    Continue to provide the support and vision you have now, for your teams.

    Suburban Collection Response

    Apr 13, 2017 – eCommerce Director

    WOW! What a fantastic review... thank you! We're so excited to read that you've been part of our organization for more than three years, and that we've covered so many points of what you feel are... More


  9. "THE SUBURBAN COLLECTION IS A GREAT COMPANY TO WORK FOR!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Service Manager in Ferndale, MI
    Current Employee - Assistant Service Manager in Ferndale, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Suburban Collection full-time (More than 5 years)

    Pros

    The Suburban Collection offers a great atmosphere, knowledgeable and helpful management teams and endless opportunities for growth within the company

    Cons

    Being in retail automotive requires a large quantity of time and a desire to want to succeed and grow. If you are willing to put forth the effort, the rewards of a career with the Suburban Collection are endless.

    Advice to Management

    Create the culture necessary to build and grow a successful team.

    Suburban Collection Response

    Apr 12, 2017 – eCommerce Director

    Thank you for your Five Star Review, and for being part of our team for more than five years! We appreciate that you recognize what it takes to be successful in this business, and that you've... More


  10. "OUTSTANDING SUBURBAN COLLECTION"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Service Manager in Clinton, MI
    Current Employee - Assistant Service Manager in Clinton, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Suburban Collection full-time (More than a year)

    Pros

    Friendly staff on all levels of management.
    Take pride in their employees.
    Awarded for hard work.
    Team in place for help when you need it.

    Cons

    Have to pay for work attire, shirts and coats, etc….

    Advice to Management

    Keep up the good work. I worked for an independent dealership for 15 years and I have never been treated so good and awarded for my hard work until I joined the Suburban Collection Team.
    I hope to see the Suburban collection growing in the Adrian area. The Clinton Chevy store could use a new parking lot and a Car wash.

    Suburban Collection Response

    Apr 12, 2017 – eCommerce Director

    Thank you for the wonderful 5 Star Review! We appreciate the feedback on all the reasons you enjoy being part of the Suburban team. Thank you also for your hard work... we love rewarding it.


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