Supportive Concepts Reviews | Glassdoor

Supportive Concepts Reviews

Updated December 5, 2017
18 reviews

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1.8
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Ryan Smith
10 Ratings

18 Employee Reviews

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  1. "There is oppurtunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Residential Specialist
    Current Employee - Residential Specialist
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Supportive Concepts full-time (Less than a year)

    Pros

    Easy but exhausting work. The time goes by quickly. Plenty of overtime. Variety of schedules. Variety of job opportunities and advancements if you actually have a work ethic.

    Cons

    Too many lazy and uncaring employees that think sitting around doing nothing is part of the job description. Lack of communication between staff and staff. Lack of communication between management and staff. Low pay, you will need to work over time if you want to make any money here.


  2. "Tough place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Program Specialist in Reading, PA
    Former Employee - Program Specialist in Reading, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Supportive Concepts full-time (More than 3 years)

    Pros

    great consumers to work with, decent pay

    Cons

    Exec Management does not take the time to listen to anyone. Professional bullying; threatening jobs/write ups, too many people married to each other; on call

    Advice to Management

    stand up for what is right, not just to please others.

  3. Helpful (1)

    "Residential Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Supportive Concepts full-time

    Pros

    I love working with my individuals. Overtime is there if you want it.

    Cons

    The pay isn't great and they don't give raises. Very little room to grow. If you become a supervisor you basically sell your soul to them and NEED to answer every csll on a company phone that must be attached to you at all times. You can't go on vacation unless someone covers yours calls. Communication is God awful!! Everyone blames everyone inatead of just admitting they messed up. I have to advicate more for them than the company does because they are money hungry. They do poor repairs to save $10. If you work in the office you'll get huge bonuses but the in field (getting your butt kicked) employees see little to nothing and they do what they can to enaure you get less so they can get more.

    Advice to Management

    Care more for your employees and your individuals! You may not have such a high turn over rate and desperate for employees.


  4. "Lead Staff"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Staff
    Current Employee - Lead Staff
    Recommends
    Positive Outlook

    I have been working at Supportive Concepts full-time (More than a year)

    Pros

    I love my job. Overtime is pretty much endless.. If you do your job and come to work, there's no issues

    Cons

    Communication could be better.. Recognizing the staff that basically give their lives to this company. I work hard sometimes​ just seems like no one notices.

    Advice to Management

    Again recognizing the staff that comes to work and puts all those overtime hours in.. Residential Specialist/ leads get treated like the bottom of the barrel. Yet we are the ones working w the consumers daily!


  5. Helpful (1)

    "Anonymous"

    StarStarStarStarStar
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Supportive Concepts full-time (More than 8 years)

    Pros

    No good things at all to mention.

    Cons

    Management has no abilities to manage at all. Definite favoritism. Pay sucks, no raises and bonuses are a joke. They burn you on PTO. Honesty and integrity are two words this company has never heard of.

    Advice to Management

    Do everyone a favor and get out of the industry. Take all the companies you merged with down as well.


  6. "Unfair to employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Residential Specialist Sleep Staff in Lebanon, PA
    Current Employee - Residential Specialist Sleep Staff in Lebanon, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Supportive Concepts full-time (More than a year)

    Pros

    The consumers i work with are great so are a few of the employees others are nightmares

    Cons

    They do NOT pay fairly I have the lowest paid position. I get paid such a low income because im supposedly allowed to sleep during my shift. Which is almost impossible unless your a dead sleeper! They pay me pennies compared to the other staff and when my position needs filled others can fill it making 3xs the ampunt i make and they sleep more then i do and do less during their shift!ITS NOT FAIR AT ALL! Which is why they cant keep my position filled been here a year and there has been half a dozen come and go from this position just at my house! Would be good for a homeless person to get back on their feet somewhere to sleep and make some pennies.

    Advice to Management

    Pay your employees fairly! If one person gets less pay so should anyone filling that position or bump up the staff that is regular to that position stop trying to save money by ripping off one or two employees when your not saving any money cause your paying others overtime to fill it and maybe the position would stay filled


  7. "Supportive Concepte"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Residential Specialist in Reading, PA
    Current Employee - Residential Specialist in Reading, PA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Supportive Concepts full-time (More than 3 years)

    Pros

    easy to get overtime, good pay rate for start

    Cons

    clients are outrageous, everything in the office is disorganized, favoritism.

  8. "Couldn't wait to get out"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Home Specialist in Reading, PA
    Former Employee - Home Specialist in Reading, PA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Supportive Concepts full-time (More than a year)

    Pros

    It was a job and it paid more than unemployment. Some of my coworkers were nice. Not much good about supportive concepts.

    Cons

    This company did not care about its employees one bit. I got punched by a consumer and was threatened by the same one. A couple months later a supervisor tried to bully me into working with that consumer again. This place was great motivation to get back to college. If you are thinking about work here, don't

    Advice to Management

    Care about the employees just a smidge more than nothing and you might not lose all the good ones.


  9. Helpful (1)

    "Wouldn't recommend"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Residential Specialist in Reading, PA
    Current Employee - Residential Specialist in Reading, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Supportive Concepts full-time

    Pros

    The schedulesame avaliable allow it easy to have this as a second job or attend school while working.

    Cons

    The pay is awful and not a good benefits package. A lacknowledge of communication from office personnel to house employees.

    Advice to Management

    Take more pride in employees in the houses because they are the foundation of the company and without them there would be no company.


  10. "not a great experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Residential Specialist in Leesport, PA
    Current Employee - Residential Specialist in Leesport, PA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Supportive Concepts (More than a year)

    Pros

    there isn't good benefits from this job at all

    Cons

    the pay is not good at all, the job sucks


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