Swoon Reviews | Glassdoor

Swoon Reviews

Updated March 24, 2017
53 reviews

Filter

Filter

Full-time Part-time

4.5
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
(no image)
Michelle Baker
37 Ratings

53 Employee Reviews

Sort: Popular Rating Date

Pros
  • This is the most transparent and fun company I have ever worked for (in 6 reviews)

  • Linkedin is the best place to work (in 5 reviews)

Cons
  • Not much of a work/life balance (in 5 reviews)

  • Staffing is not for everyone but if you have the passion there are no cons with Swoon (in 4 reviews)

More Pros and Cons

  1. Helpful (1)

    "Amazing company, but Staffing is not for everybody"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Professional Recruiter in Chicago, IL
    Former Employee - Professional Recruiter in Chicago, IL
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Swoon full-time (Less than a year)

    Pros

    The Swoon team is very unique. They have laid-back, funny, intelligent, helpful people whom overall love working there. The company has great perks for their Swooners - 4 weeks paid vacation, great salary/commission structure, happy hours, free snacks and drinks (alcoholic ones, too). The company is so young that they are willing to listen to suggestions and make changes. The president and VP are on-site and they are very humble individuals, they really care about their team and the success of the company.

    Cons

    Staffing is just not for everybody... But Swoon is definitely one of the top staffing agencies (and there are over 20k out there)


  2. "Good company for agency recruiting or first job out of school to learn the business."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL
    Recommends
    Approves of CEO

    I worked at Swoon full-time

    Pros

    Paid healthcare, decent base salary compared to other agencies, downtown modernized office, 401k benefits, just opened up a new office in San Diego, management staff and owners, growing company.

    Cons

    Commission structure is not that great (both book of business and initial), no real room for growth, office politics, not that many dependable / winnable clients for big margin potential for VMS.

    Advice to Management

    Agency is a tough world-make sure to reward those who have been surviving it and excelling in it in their paycheck. Shout out to Chris Thrall for being the best manager and mentor in the company.


  3. "Customer Support"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Support Representative
    Former Employee - Customer Support Representative
    Approves of CEO

    I worked at Swoon full-time (Less than a year)

    Pros

    Contracts Last a long time

    Cons

    No Benefits, No Paid time off, No Vacation days.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    "Web Developer - Contractor"

    Star Star Star Star Star
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Frequent communication while interviewing and hiring process.
    Good benefits. No bureaucratic crap. Overall awesome people.
    Highly recommend.

    Cons

    Can't think of any cons.


  6. Helpful (1)

    "Admin"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    great staff! friendly coworkers, good location

    Cons

    heavy workload, but nothing a young professional can't handle


  7. Helpful (5)

    "LOVE MY SWOON FAMILY!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Recruiter in Chicago, IL
    Former Employee - Technical Recruiter in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Swoon full-time (More than 3 years)

    Pros

    During my time at Swoon, it was my personal experience that...

    1. Internal & external employees are treated VERY well. Some examples include: relaxed dress code, generous vacation/sick pay from Day 1, good benefits, competitive pay, and fun events like Lolla tips, BBQs, record club Fridays, etc.

    2. Swoon was very much (and still is) like a family environment where mostly everyone truly wanted each other to do well and will help out any way they can. There was a sense of camaraderie most of the time, and that's important in the staffing industry.

    3. HONESTY & TRANSPARENCY is encouraged. Employees every quarter to see how Swoon is doing, which is rare. Employees are able to contribute their ideas and every single one is taken into consideration. Also, leadership has done a nice job in telling it like it is while also working with you to be successful. There will ultimately be hard conversations to have, disagreements, frustrations, etc. That's life. But if you can get past that and understand that healthy dialogue is good, then it can promote long-term growth.

    4. You're rewarded for your work. In this industry, there will be some late nights / long hours. But if you put in the time and are diligent, you can make good money.

    5. Swoon treats their clients VERY well and are committed to establishing and building long-term, healthy relationships.

    6. The company is growing! It's exciting to see a legit west coast office opening up because business has grown so much!

    Cons

    Not many, really. I suppose training could continue to improve, which I know is a focal point and is always evolving.

    Advice to Management

    Thank you for everything you do!

    If there's one thing: Have a good pulse on your team and seek to understand them. What motivates them? What doesn't? There are usually underlying factors that play into performance -- far beyond just the metrics themselves -- so be in tune with that and encourage open dialogue.


  8. Helpful (1)

    "A different approach"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Recruiter in San Diego, CA
    Current Employee - Recruiter in San Diego, CA
    Recommends
    Positive Outlook

    I have been working at Swoon full-time (Less than a year)

    Pros

    Swoon has a very honest and transparent culture and does not have a lot of the red tape. Decisions can and are made very quickly Upper management is supportive on junior members contributions which I appreciate

    Cons

    Swoon has grown very quickly and staffing in general is a hard profession so 100 percent dedication needs to be performed in the early stages of your career

    Advice to Management

    Continue to develop internal training seminars


  9. Helpful (2)

    "Great company and culture"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Recommends
    Positive Outlook

    I have been working at Swoon full-time (Less than a year)

    Pros

    This is the most transparent and fun company I have ever worked for. You really get a sense of community just by walking in the door. Everyone genuinely cares about the work they are doing and the people they work with. The upper management is always working to help people grow in their positions.

    Cons

    The staffing industry is tough, but Swoon makes it fun!


  10. Helpful (5)

    "Lack of Professionalism"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Swoon full-time (Less than a year)

    Pros

    Free lunches. They will listen to your problems, they will try and work with you if you are currently their employee.

    Cons

    After getting hired, it didn't work out with a client of Swoon, but after that 1st assignment hardly any communication with recruiter to seek out new positions.

    Advice to Management

    work on your communication with former and prospective employees. Just because it may have not worked out with a previous client does not mean that it will not work out with future prospects.


  11. Helpful (1)

    "Great company to feel valued"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Recruiter in Chicago, IL
    Current Employee - Recruiter in Chicago, IL
    Recommends
    Approves of CEO

    I have been working at Swoon full-time (More than a year)

    Pros

    I've been at Swoon for over 2 years and I have never had a company treat me as good as Swoon does. Collaborative environment, fast-paced, weekly/monthly incentives, paid cell phone, great people, craft beer & wine fridge, lunch & learns, growing & changing. If you can't handle things changing on a regular basis, then a growing startup is not for you. Swoon is an open door policy and the owners/management really value their employees' input.

    Cons

    Stressful industry (so not so much on the company). Metrics can be tough. Not much of a work/life balance.

    Advice to Management

    Reward great employees - good people are hard to find and once you do, make them want to stick around.



Showing 53 of 74 reviews
Reset Filters