SysAid reviews

3.8

69% would recommend to a friend

(152 total reviews)
avatar

Avi Kedmi

86% approve of CEO

68% positive business outlook

SysAid has an employee rating of 3.8 out of 5 stars, based on 152 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SysAid employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

152 reviews
1.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong technological vision with significant investment in AI and innovation. Talented employees, interesting technical challenges, and opportunities to work on products that can genuinely shape the future of the industry. The company has the potential to be a market leader if it can better align its culture with its ambitions.

Cons

Senior leadership is highly involved in day-to-day execution, often resulting in excessive micromanagement and frequent changes in direction after planning cycles have already been completed. This creates instability, wasted effort, and difficulty maintaining focus. Work-life balance is not meaningfully respected. Employees are often expected to remain available during vacations, personal emergencies, illness, parental leave, and even periods of national crisis. Initiatives such as the 4.5-day workweek are not consistently honored in practice. There is a strong push toward AI adoption, but without sufficient investment in employee training, learning time, or workflow adaptation. The communication style of senior leadership can at times feel aggressive, making it difficult to challenge decisions, express alternative viewpoints, or engage in healthy debate. Unfortunately, this dynamic does not always end when employees leave the company. Former employees may still feel pressured by leadership's approach rather than experiencing a respectful and professional separation.

5.0
May 20, 2026

Great place to work

Recommend
CEO approval
Business Outlook

Pros

Good people. Will be rewarded for hard work. Start up vibes with great sales management and sales development

Cons

Start up vibes but goo for people who are okay with evolving processes

5.0
Feb 25, 2026

Good!

Recommend
CEO approval
Business Outlook

Pros

Positive experience. Good growth and learning.

Cons

Work hard, play hard. Sometimes fast at expense of quality.

Viewing 1 - 3 of 152 Reviews

Glassdoor has 154 SysAid reviews submitted anonymously by SysAid employees. Read employee reviews and ratings on Glassdoor to decide if SysAid is right for you.