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      Taproot Community Support Services

      Engaged Employer

      Taproot Community Support Services reviews

      3.9

      70% would recommend to a friend

      (66 total reviews)

      Michael Fotheringham

      89% approve of CEO

      72% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.8

      Culture & values

      3.8

      Career opportunities

      3.7

      Compensation and benefits

      3.6

      Work/Life balance

      3.6

      Senior management

      Taproot Community Support Services has an employee rating of 3.9 out of 5 stars, based on 66 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Taproot Community Support Services employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      66 reviews
      5.0
      Dec 7, 2025

      Great company to work for

      Program supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Strong values, exciting initiatives, great management, good pay and benefits, rewarding work

      Cons

      There is not really any

      avatar
      Taproot Community Support Services Response
      2w
      Thank you for sharing this. We’re glad to hear your experience with Taproot has been positive. It means a lot to know that our values, initiatives, leadership, pay and benefits, and the work itself are making a strong impression. Supporting employees well matters, because the work they do with the people and communities we serve matters. We appreciate you taking the time to share your experience.
      1.0
      Oct 25, 2025

      Sloppy Company to work for!

      Support worker
      Recommend
      CEO approval
      Business Outlook

      Pros

      Making a difference in Youths lives

      Cons

      This company lacks proper job training. There's no appreciation or recognition for hard work.

      avatar
      Taproot Community Support Services Response
      2w
      Thank you for taking the time to share this. We’re sorry this was your experience during your time with Taproot. The work our employees do with young people and families matters, and so does the support they receive while doing it. Training, recognition and clear communication are important parts of that. We appreciate feedback that helps us see where more attention may be needed across our programs.
      5.0
      Jul 29, 2025

      Great Place to work

      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Deep rooted belief in relationship and healthy workplace, which leads to improved quality of service for everyone they support. - Incredible flexibility around family and personal needs - Ongoing work being done to ensure direct supervisors of front line staff are trauma-informed and relate this to how they work with and support their staff, not just the supported individuals. - Pay is great - higher than the average. Though it is highly dependent on government contracts they do their best to ensure the benefits are good for their staff in the areas they have more control over. - Space for everyone to be heard - they just need to speak up. Emphasis on creating safe spaces for everyone to feel safe to speak up and ask questions. - Invest in meaningful training for all levels of the organization - Really great vision moving forward - Hear the input from staff and make the changes needed to make the work easier where they can.

      Cons

      - Heavily reliant on government funding for staff wages - this can't be helped in this field, it's just a con that all social service agencies face. Taproot does a great job of doing what they can to increase benefits and perks in other areas.

      avatar
      Taproot Community Support Services Response
      10mo
      Thank you for your kind words and thoughtful feedback. We're glad to hear that the work we're doing around trauma-informed leadership, flexibility, and staff input is making a difference. It means a lot to know the vision resonates and feels exciting.
      Viewing 1 - 3 of 66 Reviews
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      ReviewsTaproot Community Support Services reviews

      Glassdoor has 71 Taproot Community Support Services reviews submitted anonymously by Taproot Community Support Services employees. Read employee reviews and ratings on Glassdoor to decide if Taproot Community Support Services is right for you.