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Text121Chat

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Text121Chat Reviews

Updated Apr 5, 2023

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Found 24 of over 43 reviews
2.5
38% Recommend to a Friend

Found 24 of over 43 reviews

2.5
38%
Recommend to a Friend

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Top Review Highlights by Sentiment

Pros
Cons
  • "They also take your first 600 messages as training so that's £18 lost from your first pay, and they take a £5 admin charge from your already low pay every month.(in 7 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. 5.0
    Current Employee

    SO FAR SO GOOD (just started)

    Jun 8, 2021 - Chat Operator in Kingsport, TN
    Recommend
    CEO Approval
    Business Outlook

    Pros

    *LOOKS OUT FOR THEIR CUSTMERS AND OPERATORS BY NOT ALLOWING TO MESSAGE SAME PERSON TWICE *MANAGERS ARE VERY helpful so are other workers *can make as much as you want long as you long in and message(get paid per message) *no experience and they gave me a chance

    Cons

    *paid monthly *if you don't get out 1000 messages you don't get paid, messages don't roll over

    Continue reading
    4 people found this review helpful
  2. 4.0
    Current Employee

    It’s ok!

    Nov 8, 2022 - Chat Operator 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    I work here now and honesty it’s not that bad. 90 characters! The pay is low but they have other positions to increase your salary . The management is very communicative. Working here is like having a real job because they have this platform that we all communicate on with the coworkers, mangers! The management is very cool and laid back. I leathery say whatever I want in those messages and I never get in trouble ever! Some operator jobs are so strict that you could never get away with the same stuff here which is why I love it! There’s so much freedom of what to say when working. I know that the payment is not weekly or biweekly, but look at it as a stimulus check! Imagine if we got paid 600 a month? You can not bet that because your effort will pay off! Lol! Even if you only do 1k messages a month and get 30 dollars it’s better than nothing! I love this job because I can do whatever I want! The only time my management contacts me is when I haven’t been working. I went a few days without working but not only did my manger connect me, but she offered me another position! They care and give you chances!

    Cons

    Pay too late! They pay almost once every 2 months!

    Continue reading
    Be the first to find this review helpful

    Text121Chat Response

    Director

    payments are made on 21st of the month for the previous month work so it depends when you start as to your first pay day. We would love to pay more and regularly monitor this, when we can we will. Cheers for the lovely review and keep up the good work H x

  3. Join the Text121Chat team
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  4. 1.0
    Former Employee, less than 1 year

    Not good

    Mar 24, 2022 - Chat Agent in Chicago, IL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Literally a waste of your time

    Cons

    You do more work than you are getting paid for

    2 people found this review helpful
  5. 5.0
    Current Employee

    Text121 is awesome!

    Oct 10, 2020 - Anonymous Employee in Idaho Falls, ID
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - choose when you want to work - no problems with payment - really nice boss and understanding people to work with. - no daycare - great for extra side money as well as full time if wanted I really enjoy working here and using this as a part time thing. Very grateful to be able to pick my own shifts, I think that is something a lot of people take for granted.

    Cons

    - does take some patience - Kind of low pay, but its really not horrible, especially when you get going and treat it like work, it adds up. I believe its possible to earn 8 to 10 an hour as long as you are still reading what you should be and doing the correct work. Just work on typing speed, it helps!

    Continue reading
    1 person found this review helpful
  6. 5.0
    Current Employee, more than 10 years

    I love my job!!!!

    Oct 3, 2018 - Moderator in Bowling Green, KY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    work from home, set your own hours, no day care to worry about, I was able to work from home with a disabled child for 11 years who was on the Autism spectrum, the bosses and managers have watched my son grow up over the years. these reviews make me laugh, i have been with 121 for over 12 years and 11 years as a mod, i have left and come back, and the bosses are just amazing once you get to know them, we are under contracts so if you did not meet you quota then yeah you are not going to be paid, i choose what days and what shifts i wanted you have to be reliable so when you don't show up it puts a toll on the moderators,managers and the services being covered I choose my own schedule and hours i want, if i want a vacation once a year i can have that as long as i do my quota

    Cons

    only get paid once a month but so be it your fingers might get sore if your a fast typer LOL I can't say anything bad about the mods, managers or bosses, they seen me go thru hell and back, will always make you laugh on a bad day, complaints of hard work, well every job has it's hard work face reality buttercup

    Continue reading
    1 person found this review helpful
  7. 1.0
    Former Employee, less than 1 year

    Not worth the time

    Nov 12, 2020 - Text Operator 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    You get to be exposed to a scam. It's good to learn about what's going on in the dark web.

    Cons

    Extremely low pay. 3 cents per message. 120 character message. 1000 minimum per month with first month 1600 messages and they keep 600 for training that takes 5 minutes. Obligated to work 1 weekend out of the month. Worked for 1 month and didn't get payed because the system said I was 6 messages short. I counted everything on my own. Waste of my time. Essentially they are scamming men. Old men. And you are a con artist that gets payed pennies. No thanks.

    Continue reading
    4 people found this review helpful
  8. 1.0
    Former Employee

    You Have Been Warned

    Nov 30, 2017 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    You can work at home.

    Cons

    Where to begin. Horrible CEO/Owner. Even if you meet your goals for the month, they make up lies, in order to find any reason not to pay you. Helen, the owner, CEO who also does billing and other things, is pure EVIL. She has stolen more money from people who have texted for her, over the years than some incarcerated felons. her time doing this will come to a close, because the government isn't going to put up with her thievery for much longer. Even if it is in her contracts. The contracts are illegal, and not comprehensive. she will cite them when she comes up with a reason not to pay you. Some people get paid for years. congratulations! Others didn't even get their first deposit. Your mileage may vary, but your pay won't. It's 4c per text. More if you're a moderator, but then, you're expected to do at least 40, 3-hour shifts per month, AND meet goals, AND take care of problems as a moderator. Good luck.

    Continue reading
    22 people found this review helpful
  9. 3.0
    Former Employee, less than 1 year

    this company is a great company for retired military

    Oct 9, 2019 - Freelancer in Raleigh, NC
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good place to work at.

    Cons

    I have no cons right now

    Continue reading
    1 person found this review helpful
  10. 3.0
    Current Employee

    It’s ok

    Jun 29, 2020 - Chat Operator 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Work whenever you want and wherever you want. No set schedule

    Cons

    Payment problems occur sometimes but usually get fixed.

    Be the first to find this review helpful
  11. 1.0
    Former Employee, less than 1 year

    Shady Business Practices

    Mar 25, 2019 - Bunker 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - work from home - get to text people all day - you can be creative

    Cons

    - extremely low pay for the heavy work load - avoided paying me towards the end - unprofessional in mamy ways - they treat customers poorly and have to lie to them

    Continue reading
    9 people found this review helpful
Viewing 1 - 10 of 24 Reviews
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Text121Chat Reviews FAQs

Text121Chat has an overall rating of 2.5 out of 5, based on over 43 reviews left anonymously by employees. 38% of employees would recommend working at Text121Chat to a friend and 39% have a positive outlook for the business. This rating has decreased by -2% over the last 12 months.

According to anonymously submitted Glassdoor reviews, Text121Chat employees rate their compensation and benefits as 1.7 out of 5. Find out more about salaries and benefits at Text121Chat. This rating has decreased by -2% over the last 12 months.

38% of Text121Chat employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Text121Chat 2.9 out of 5 for work life balance, 2.1 for culture and values and 2.5 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Text121Chat to be culture, benefits, management and the cons to be workplace, career development, compensation.

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Glassdoor has 43 Text121Chat reviews submitted anonymously by Text121Chat employees. Read employee reviews and ratings on Glassdoor to decide if Text121Chat is right for you.