71% would recommend to a friend
(328 total reviews)
75% approve of CEO
Found 328 of over 343 reviews
Updated Nov 29, 2023
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "The work is challenging and the pay can be low." (in 80 reviews)
- "bad management" (in 19 reviews)
- "Working 2nd shift gives you no work life balance." (in 11 reviews)
- "Dislulliioned and detached upper management often come off as inept and condescending (outreach teams were allowed to expense one iced beverage during the hottest day of the year." (in 9 reviews)
- "Low salary and Expensive healthcare" (in 8 reviews)
Ratings by Demographics
This rating reflects the overall rating of Thresholds and is not affected by filters.
- 5.0Nov 14, 2023CaseworkerCurrent EmployeeChicago, IL
The biggest nonprofit in Chicago that does this type of work
you aren't going to make us much as in the private sector, but hey -- this is nonprofit work
- 3.0Nov 17, 2023Peer Engagement SpecialistFormer Employee, less than 1 yearChicago, IL
Health insurance options, pay (in specific departments, others are standard social service employees being overworked and underpaid), coworkers
Management is disrespectful, rude and retaliates if anything is brought to their attention
- 5.0May 31, 2023Community Support SpecialistFormer Employee, more than 1 yearChicago, IL
I had a great time working at Thresholds! Definitely my best experience working in the mental health field. Everyone is dedicated to the mission of helping the clients, this is big as I have worked at places where your coworkers are clearly just coming in for a paycheck. There is a big emphasis on making sure staff are doing okay and not feeling burnt out. My supervisors did a lot to help accommodate my needs. There is a lot of room for staff to move up, and they work with you if you want to pursue a masters while working. You get to make a lot of decisions for your schedule. I was able to go home early or finish my work from home most days.
Bare in mind it is a big company so my experience is only relevant to the Bridge North program. - A lot of driving to clients - Medicaid productivity requirements - High potential for burnout - The pay isn't great but better than many other places in the field
- 4.0Oct 3, 2023Community Support SpecialistCurrent Employee, more than 3 yearsWoodstock, IL
There are always training opportunities to increase clinical knowledge and encourage growth. Generous paid time off and healthcare benefits.
Compensation is not equal to workload, especially staff with a master’s degree or hold a license.
- 4.0Oct 8, 2023Team LeaderCurrent Employee
Both in office and in the field work, wide range of demographic population, great social supports at company
The work load does not help me with work life balance
- 2.0Jul 22, 2023Community Support SpecialistFormer Employee, more than 3 yearsChicago, IL
Only pros were the flexibility and time off. And I only mention flexibility in the sense that there is little to no structure. If you enjoy flying by the seat of your pants every day, this job may be for you.
Each paycheck is like a slap in the face considering the work we do and the cost of our education. The pay was so bad that we actually tried to unionize during my time there, but were unsuccessful. There are SO MANY other options for social workers that will easily pay double what Thresholds does and are just as satisfying. The only thing Thresholds is good for is getting licensed. Once people get their licenses, they tend to move on to better opportunities. I worked in a milieu setting, and my job was basically adult babysitting; breaking up fights and calling the police at least once per week due to dangerous situations. 95% of members simply do not get better and aren't amenable to treatment, which can be very demoralizing.
- 1.0Nov 15, 2023Anonymous EmployeeFormer Employee, more than 3 years
The mission of Thresholds and helping the community
The leadership doesn’t care for the front line employees out in the community.
- 4.0Sep 27, 2023Community Support SpecialistFormer Employee, less than 1 yearChicago, IL
The coworkers and workplace environment was very positive. Great people to with with.
Clients can be very demanding leading to burnout. Pay was not great.
- 4.0Aug 27, 2023Community Support SpecialistCurrent Employee, less than 1 yearChicago, IL
There are many perks to the job, the scheduling being the best, and there's a lot of room to gain experience. If there is a plan to attend higher education, this agency highly accommodates.
The productivity expectations can become overwhelming depending on your specific role. The compensation for your safety while being in the community is also subpar.
Thresholds Reviews FAQs
Thresholds has an overall rating of 3.6 out of 5, based on over 343 reviews left anonymously by employees. 71% of employees would recommend working at Thresholds to a friend and 53% have a positive outlook for the business. This rating has decreased by -1% over the last 12 months.
71% of Thresholds employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Thresholds 3.1 out of 5 for work life balance, 3.9 for culture and values and 3.7 for career opportunities.