TicketNetwork Reviews | Glassdoor

TicketNetwork Reviews

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Found 127 reviews

3.5
StarStarStarStarStar
Rating TrendsRating Trends
65%
Recommend to a Friend
63%
Approve of CEO
TicketNetwork CEO Donald J. Vaccaro
Donald J. Vaccaro
82 Ratings
Pros
  • "Great environment, free food and beverages all day(in 51 reviews)

  • "(in 14 reviews)

Cons
More Pros and Cons
  1. "Highly Recommend for New Grads"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Product Manager in South Windsor, CT
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at TicketNetwork full-time for more than 2 years

    Pros

    For new grads - you are given an opportunity to take on crazy amount of responsibilities relative to elsewhere. You get to try your hands on stuff from different fields. Mid and Upper management are for the most part really nice and supportive. Result-oriented - If you get sh*t done and create more value than your salary you will get promoted. Free food and Coffee (you'll need it) Co-workers are very motivated

    Cons

    Not for a 9-to-5, chillout, hold-my-hand kind of employee. Internal competition - Organization is structured to internally compete to drive up productivity.

    Advice to Management

    I get why internal competition is good for the company - but you went too far when you have core departments which all sites require resources from (BI, Engineering, Accounting, etc) be directly tied to a ticket resale website(s) - not naming any specifics but that just create a potential conflict of interest and hamper productivity.

  2. "My take on Ticketnetwork"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Project Manager in South Windsor, CT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TicketNetwork full-time for more than 4 years

    Pros

    This company has a great atmosfear with pleasant employees and staff with amenities for its employees to use (washer & dryer,gym,free cafe,farm and garden

    Cons

    at times hard dead lines

    Advice to Management

    Keep doing what your doing its a pleasure to work here .

  3. "Great Place to work"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TicketNetwork full-time

    Pros

    Great place to work. Have been employed by Ticketnetwork for about 8 years and love the challenges and excitement with new projects and change. There is plenty of room for growth and opportunity if your up for the challenge. Upper Management communicates with staff about challenges and goals set forth for teams. Meetings with team leaders and staff on a frequent basis to keep teams updated with work flows. Perks...

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    Cons

    To many meetings Staff even with all of the great perks still complain

    Advice to Management

    More updates to general staff about new exciting projects or change

  4. "Great Company to Work For"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TicketNetwork full-time for more than a year

    Pros

    Great place to work, good work environment. Many benefits for employees I would definitely recommend to friends. Room for growth in company , job opportunists in many fields, easy location to get to.

    Cons

    none in my field

  5. "Great company"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TicketNetwork full-time

    Pros

    This is a great company with room for growth

    Cons

    the management needs better tine management and leadership

  6. Helpful (1)

    "Good Place to work"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Executive Manager in East Windsor, CT
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at TicketNetwork full-time for more than 2 years

    Pros

    Great environment, free food and beverages all day. High tech, extremely clean and health oriented. No smoking.

    Cons

    Not very diverse, excessive work in many departments. Limited options depending on race. Long hours for salary, dept do not work well together.

  7. Helpful (5)

    "You’re better off staying away"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in South Windsor, CT
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at TicketNetwork full-time

    Pros

    Free food, gym, laundry. That’s it.

    Cons

    Literally everything else. They’ll lie to you in the interview to make you want the job, then the job won’t be what you were hired to do. You’re micromanaged beyond belief. If your opinions or views differ in any way from management’s than you will be in trouble. Management will do everything they can to hold you back if they don’t like you. The building is the former Gerber building in South Windsor so there’s very...

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    Advice to Management

    Honestly, either stand up to Don or hand the company off to someone who actually cares to treat their employees right. And do away with the archaic micromanaging and scare tactics. Start treating your employees like people, not robots.

  8. Helpful (5)

    "Used to be amazing."

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at TicketNetwork full-time for more than 9 years

    Pros

    It used to be an incredible place to work and grow. There's a cafeteria with good food, a gym, a farm.

    Cons

    It's taken a turn for much worse. Good talent is leaving, people who have been with the company a long time are either being gotten rid of or leaving of their own accord. There's not a clear statement of what is expected of you, and the compensation does not actually match he demands.

    Advice to Management

    Listen to your employees. Find out what they need/want and deliver it. There's little reason to stay

  9. Helpful (3)

    "HAS CHANGED FOR THE WORST"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at TicketNetwork full-time for more than 6 years

    Pros

    Free food is about it, if you choose to eat it

    Cons

    Having worked there for many years and having seen many management changes things have gone significantly downhill recently. There was a time when good talent was appreciated, those days are long gone along with many of the talented people who have also left. The demands have become unreasonable and extreme, pay is low, promises not kept. There is no company focus, no appreciation, no communication and no future here.

    Advice to Management

    Ignoring the problems over the years has cost the company dearly. Take heed.

  10. Helpful (4)

    "TicketNetwork"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Disapproves of CEO

    I have been working at TicketNetwork full-time for more than a year

    Pros

    The atmosphere feels like a community, everyone is friendly and always happy to help you. I couldn't have asked for a better starting position.

    Cons

    There is a lot of pressure from higher up to get things done at incredible speeds as well as side projects.

    Advice to Management

    I suggest to the higher ups to really understand what each of their sections actually does and how much work goes into it.

Found 127 reviews