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Toolots Reviews
Updated Mar 10, 2023
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Found 32 of over 35 reviews
30% Recommend to a Friend
21% Approve of CEO
Found 32 of over 35 reviews
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Recommend to a Friend
Approve of CEO
Jason Fu
18 Ratings
Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
Pros
Cons
- "All he is focused on are SOPs and KPIs and doesn't give a crap about culture and morale." (in 3 reviews)
- 5.0Mar 10, 2023Customer Service RepresentativeFormer Employee, more than 1 yearCerritos, CA
Pros
good benefits for work and time
Cons
none i think theres always growth to be made
- 1.0Dec 15, 2022ManagerFormer EmployeeCerritos, CA
Pros
There was nothing good about this company. Maybe a good few people, regular paycheck to pay your bills. That's about it.
Cons
Management seemed unconcerned with the apparent lack of staff even after making it painfully apparent, in fact the only thing they seemed to selfishly care about, is if you seem to look busy because if you don't you will be sure to hear about it at some point. If you plan on growing your career, experience, expertise or knowledge, avoid this company like the plague.
- 2.0Nov 17, 2022Anonymous EmployeeFormer Employee, more than 1 year
Pros
None come to mind. I am not sure I liked anything about this company by the time I decided to quit.
Cons
THE MANAGERS HAVE TOO MUCH POWER, AND THEY MISUSE IT. You will be working on one project one day and then assigned to another the next day. You have no say in anything and must handle a lot of stress. Most managers are useless and have arrogant attitudes. They think other people are their slaves. I couldn't work long under the supervision of such HORRIBLE PEOPLE. So, I quit. BEWARE!!!
- 1.0Jan 7, 2023Anonymous EmployeeFormer Employee, less than 1 year
Pros
I am not going to write something here to get the review published. Everything was terrible here. Stay away, please!
Cons
THE TOP MANAGEMENR WAS SIMPLY TERRIBLE. They have no idea what true leadership is and how to ensure employee retention and reduce employee turnover. It was awful. They were just using the US base to make a market foe Chinese items. IT WAS HORRIBLE AND VERY UNETHICAL. THEY WERE EVIL AND FAKE PEOPLE. BEWARE!
- 1.0Oct 25, 2022Customer ServiceFormer Employee, more than 1 year
Pros
When I worked at this company, there were a lot of very skilled people. I don't think that's the case anymore. All the good employees are leaving for good.
Cons
Very demotivating and demoralizing environment. Upper management made this company a nightmare of a workplace. Constant insults, lies, and threats of the CEO, unpleasant working environment, and disrespectful attitude towards workers. This company is great at killing its workforce morale. No wonder everybody left.
- 1.0Aug 23, 2022Customer Service RepresentativeFormer Employee, less than 1 year
Pros
Promotes from within and allows employees the freedom to be creative thinkers in an effort to grow the business and themselves.
Cons
The culture at this company was disgustingly broken and corrupt. Middle management was running wild and upper management consistently looked the other way and ignored problems. If you try and take your woes to HR prepare for a downpour hellfire to rain on your head and absolutely NOTHING to get solved.
- 1.0Nov 8, 2022Customer Service RepresentativeFormer Employee, less than 1 yearCerritos, CA
Pros
Only pro is the hour lunch lol
Cons
Management here is the worst. They only care about sales and not the employees. Not worth the stress they put you in.
- 2.0Jul 25, 2022Customer Service RepresentativeFormer Employee, less than 1 year
Pros
It was an online application, the process was quick, and I was immediately hired. Now I know why it was that quick.
Cons
This company pays their employees peanuts. It's almost like volunteer work and management prides themselves of providing the employees benefits which are actually mandatory. I don't understand them at all!
- 1.0Aug 27, 2021Customer Service RepresentativeFormer EmployeeCerritos, CA
Pros
The great thing about working here is that there is also people in entry and mid level positions who are also experiencing the same thing as you. We get smoke breaks and 1 hour lunches which is the most rewarding thing outside of when you get paid (hopefully on time). Every once in a while a staff member will organize a holiday party to make everyone feel better in the workplace. otherwise its back to business. Another pro is the company is located near shops and has a private parking lot. There is also wifi for phone use and plenty of space in the break room. there is a ping pong table!
Cons
Working here is very toxic for 3 reasons. 1. being that the CEO and his actions. I would elaborate but its not worth the effort as the company it'self doesn't put in effort. 2. exploited in almost every way in the workplace. 3. the customers, they have been scammed and often retaliate. My safety has been almost compromised by upset customers showing up. Outside of those 3 reasons a few others include; low pay, building infested with bugs because some people fail to clean up behind themselves, regular HR issues, micro managing, unsafe workplaces, covid19 exposures happened regularly when office employees had the tools to work from home it was not given as a option.
- 4.0Aug 17, 2022ManagerCurrent Employee, more than 1 yearCerritos, CA
Pros
Ability to take on lots of responsibility, equity granted at manager level and above, flat leadership structure
Cons
Projects and expectations can change quickly
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Toolots Reviews FAQs
Toolots has an overall rating of 2.3 out of 5, based on over 35 reviews left anonymously by employees. 30% of employees would recommend working at Toolots to a friend and 24% have a positive outlook for the business. This rating has improved by 8% over the last 12 months.
30% of Toolots employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Toolots 2.5 out of 5 for work life balance, 2.1 for culture and values and 2.4 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Toolots to be management, career development, benefits and the cons to be compensation, senior leadership.
