Topps Company Reviews | Glassdoor

Topps Company Reviews

Updated December 14, 2017
25 reviews

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3.3
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Michael Brandstaedter
4 Ratings

25 Employee Reviews

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  1. "Customer Service Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Topps Company full-time

    Pros

    Great pay. Amazing perks and benefits. Company genuinely cares about employees. Very generous pbt. Work/life balance is great. The CS manager (SD) is AMAZING. The best Manager I have ever worked for.

    Cons

    The redemption system is greatly flawed...other than dealing with that, no cons I can think of. Busy, but that's to be expected.

    Advice to Management

    Keep up the good work. Look into restructuring redemption fulfillment process. It is, at very least, tedious for both employees and customers.


  2. "Middle of the Road"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Topps Company full-time

    Pros

    Work/Life Balance
    Good Salary for the Area

    Cons

    Lack of Opportunity
    Sales and Marketing Focus

    Advice to Management

    Invest in the future quality of your brands.

  3. "Executive Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Topps Company full-time (More than 3 years)

    Pros

    -Family oriented company
    -Flexible work hours
    -Great Medical Benefits
    -Awesome work culture

    Cons

    -Little room for growth
    -Rarely promote from within


  4. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Topps Company full-time

    Pros

    I love working with the people at Topps, it's a unique company that is growing into the future with a digital presence while keeping the old physical one as well.

    Cons

    Being an older company with a digital division that doesn't understand the cultures are vastly different.


  5. Helpful (7)

    "If you don't like getting credit where credit is due, work here!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sports Editor in New York, NY
    Former Employee - Sports Editor in New York, NY
    Doesn't Recommend

    I worked at Topps Company full-time (More than 3 years)

    Pros

    Not really sure there was one pro, free product maybe? When the company actually decided to let you see your work.

    Cons

    Where to begin, salary is terrible. Working with the ABMs and BMs was fine but working with individuals above them was awful. Totally disconnected from what is happening at the lower levels. Always trying to blame whoever they can when things go wrong...

    Raises denied, except for that 3% merit increase. Management says they want to see to more out of a group, then take credit for ideas that clearly were not theirs. Denied an exit interview, why?

    Advice to Management

    While there are some pleasant people to work with, taking a new opportunity even to go back to school would be better than getting berated by mgmt. I watched as the former bosses insulted employees, cursed in front of others in the office, laughed in their faces.

    Management needs to take a step back and look in the mirror, you run a trading card company... it is not life or death. When mistakes get made, they can be fixed but dont go around pointing fingers and calling people into your office to interrogate them. Terrible people skills.

    Pay your employees, if you are not going to give them samples of their work because the product "costs" too much


  6. "Freelancers Beware"

    StarStarStarStarStar
    Former Employee - Freelance Illustrator
    Former Employee - Freelance Illustrator
    Doesn't Recommend

    Pros

    Has access to IPs with enthusiastic fan bases.

    Cons

    Pay severely late and sent only after hounding. Non-monetary compensations damaged or lost. Low pay rate to begin with.

    Advice to Management

    I'm unsure if this stems from ADs being overworked/understaffed, which is my assumption, since so many freelancers are being juggled for properties. If that's the case, hire more help, or don't hire more artists than you can manage.


  7. "Former Employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Topps Company full-time (More than 5 years)

    Pros

    Company Perks: movie screenings, cards, candy, mets games, free goods
    Good location, Very close to transportation: subways, path and buses

    Cons

    Low pay, bad benefits, no recognition, low raises, low or no bonuses, too many higher ups, too many unqualified employees and managers, bad human resources, very high turnaround, unorganized, mismanaged department expenses, treated poorly

  8. "Package n handler"

    StarStarStarStarStar
    Current Employee - Package Handler in Covington, TN
    Current Employee - Package Handler in Covington, TN

    I have been working at Topps Company part-time (Less than a year)

    Pros

    The co workers are very nice.

    Cons

    Can't leave for lunch break.


  9. Helpful (1)

    "topps company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Topps Company full-time

    Pros

    Great people, reasonable and flexible working hours, plenty of sick days and personal days, 4 summer Fridays

    Cons

    turnover is high, hard to retain talented people

    Advice to Management

    Compensate and retain competent employees


  10. Helpful (9)

    "Poorly Managed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Negative Outlook

    I worked at Topps Company full-time (More than 3 years)

    Pros

    Fun atmosphere, challenging and rewarding work. Good work/life balance and strong sick/personal day/holiday package. Large lounge/lunch room. Convenient location in downtown Manhattan make commutes from Brooklyn particularly easy.

    Cons

    Senior management lacks vision, stifles creative thinking and refuses to accept responsibility for problems at the top while being quick to lay blame on their subordinates. Poor intra-divisional cooperation and communication and the quick turnover hurts productivity. HR puts on a good face but always favors senior leadership over employee concerns and does nothing to address problems; that they've gone through 4 human resources directors in 5 years is a bad sign. Annual excuses for bonus and raise freezes despite using these perks as recruiting tools. If you do somehow manage to squeeze a raise out of them, they want you to kiss their feet for rewarding your hard work. Management once asked employees to come into the office after a snowstorm despite the building having NO HEAT. Forced and phony team-building exercises, lame transparent attempts at building morale (Free Pizza!) despite lower-than-average salaries and a lackluster benefits package. Very little opportunity for advancement unless you're one of the favored few. Nepotism is rampant. I have never seen a more beleaguered, unappreciated workforce under more uncaring leadership.

    Advice to Management

    Upper Management needs to hire better people at the top, bringing in executives and managers with experience in the right areas of the business, instead of hiring friends and ex-colleagues, or people that just went to a good school or worked at any CPG company. Allow employees room to breath, listen to their ideas and reward creativity and improve corporate integrity.


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