Topshop Reviews | Glassdoor

Topshop Reviews

Updated August 15, 2018
682 reviews

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3.0
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Approve of CEO
Topshop Managing Director Mary Homer
Mary Homer
190 Ratings

682 Employee Reviews

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Pros
Cons
  • "No room for growth ESP if you're a person of color" (in 13 reviews)

  • "Long hours lots of shift changes" (in 25 reviews)

More Pros and Cons

  1. Helpful (1)

    "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Topshop part-time

    Pros

    Friendly, busy and challenging environment

    Cons

    lack of staff scheduled at times


  2. "Good Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales
    Former Employee - Sales
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Topshop full-time (More than a year)

    Pros

    management get's people involved

    Cons

    PTO is not very good

    Advice to Management

    Give employees more PTO

  3. "Sale Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Cedar Grove, NJ
    Current Employee - Anonymous Employee in Cedar Grove, NJ
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Topshop part-time (More than 3 years)

    Pros

    Most mangers are good at their jobs.

    Cons

    Rarely gives raises. New hires would come in and make more.

    Advice to Management

    Give your loyal long term employees raises


  4. "sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Topshop part-time

    Pros

    the break room is amazing and the managers are understanding like everything else is life just do what your job

    Cons

    customers really suck, the AC was always broken


  5. "Great discount, horrible management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Topshop part-time (More than 3 years)

    Pros

    great co-workers, great discount, great work-life balance

    Cons

    Poor management, low hours, too many new hires, impossible to move up. They give the most hours to the new hires at first (to keep them thinking they'll be scheduled 20+ hours a week) then they completely cut hours to less than 12 hours a week.

    Advice to Management

    -please schedule your employees with more than 12 hours a week
    -stop hiring new employees every week
    -please notify employees when PTO or time off requests are denied


  6. "Topshop 5th Ave"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate 5th Ave in New York, NY
    Former Employee - Sales Associate 5th Ave in New York, NY
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Topshop part-time (Less than a year)

    Pros

    The sales associate team is kind and hard working. People are flexible and willing to pick up a shift if you cannot work that day. The discount of 4 items is nice.

    Cons

    Childish managers and extremely unprofessional. If you request time off they will "forget" to give it to you. They are very condescending.

    Advice to Management

    Grow up and get it together. Learn how to handle your personal problems without taking it out on others.


  7. "Favoritism"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in New York, NY
    Former Employee - Sales Associate in New York, NY
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at Topshop part-time (Less than a year)

    Pros

    The work environment is alright. Lots of cool people. Nice job to have if you're a college student and have the time.

    Discount

    Cons

    The management is very un organized. They definitely like to pick and choose who they like.

    Advice to Management

    Treat your workers fairly please

  8. "Admin Assistant Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Topshop part-time

    Pros

    Laidback, take own breaks, get to sit down

    Cons

    Pay not very high, too much responsibility, always being watched

    Advice to Management

    The administrative assistant is handling a lot of important duties that should be handled by managers. They should get paid more.


  9. "Pros and Cons."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    No opinion of CEO

    I have been working at Topshop full-time

    Pros

    Creative amazing team. Enthusiastic. Open to new ideas.

    Cons

    No leadership. Lack of direction. Last minute.


  10. "Chicago Location Yes Atlanta No"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    The Chicago location embodied professionalism, a fun work environment, and a family essense

    Cons

    The Atlanta location was just a complete disappointment.

    Advice to Management

    Revamp the Atlanta store to model the rest. Needs major readjustment to the staff


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