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Topshop Reviews

Updated Nov 28, 2023

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Found 2,154 of over 2K reviews
3.6
61% Recommend to a Friend
Topshop Managing Director Mary Homer
65% Approve of CEO

Found 2,115 of over 2K reviews

3.6
61%
Recommend to a Friend
65%
Approve of CEO
Topshop Managing Director Mary Homer
Mary Homer
513 Ratings

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Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

Pros
  • "Great people and the good discount(in 142 reviews)
  • "staff were friendly and nice(in 112 reviews)
  • "Enjoyed it great team to work with(in 85 reviews)
  • "Good benefits and flexibility schedule(in 29 reviews)
  • "Fun work environment and discounts(in 14 reviews)
Cons
  • "Poor Management Only get promoted if you're a favourite Poor pay Poor hours Poor flexibility The previous Managing Director(in 201 reviews)
  • "Low pay... when store gets busy you dont feel appreciated enough for hard work(in 142 reviews)
  • "managers were rude and lazy(in 110 reviews)
  • "long hours and weekend work but good for student life(in 101 reviews)
  • "low salary and impossible for long(in 27 reviews)

Ratings by Demographics

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This rating reflects the overall rating of Topshop and is not affected by filters.

    1. 5.0
      Sep 7, 2022
      Mechanical Engineer
      Former Employee
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great company di it now

      Cons

      No negative no neg none

      1. 3.0
        Nov 17, 2023
        Administrative
        Current Employee, more than 1 year
        Houston, TX
        Recommend
        CEO Approval
        Business Outlook

        Pros

        Fun retail environment with opportunities

        Cons

        Work life balance schedule struggles

      2. Join the Topshop team
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        1. 4.0
          Oct 16, 2023
          Product Captain
          Former Employee
          New York, NY
          Recommend
          CEO Approval
          Business Outlook

          Pros

          There were some great coworkers

          Cons

          Management was not always great

          1. 3.0
            Nov 9, 2023
            Sales Associate
            Current Employee, less than 1 year
            Las Vegas, NV
            Recommend
            CEO Approval
            Business Outlook

            Pros

            Fashionable people working together with great product

            Cons

            Very clique - lots of favoritism all around

            1. 2.0
              Sep 1, 2023
              Visual Merchandiser
              Former Employee, less than 1 year
              New York, NY
              Recommend
              CEO Approval
              Business Outlook

              Pros

              Employee discount, field trips, great staff and personalities.

              Cons

              The hours overnight, low pay, rare breaks.

              1. 1.0
                Jun 10, 2023
                Sales Associate
                Former Employee
                Las Vegas, NV
                Recommend
                CEO Approval
                Business Outlook

                Pros

                Good discount and nice clothes

                Cons

                Managers played favoritism and treated others like less than

                1. 3.0
                  Mar 17, 2023
                  Sales Associate
                  Former Employee, more than 1 year
                  Los Angeles, CA
                  Recommend
                  CEO Approval
                  Business Outlook

                  Pros

                  -Good team -Good management -Clothing discount

                  Cons

                  -No parking -Inconsistent schedule -Difficult to get FT hours

                  1. 4.0
                    Sep 7, 2022
                    Team Lead
                    Former Employee, more than 1 year
                    Los Angeles, CA
                    Recommend
                    CEO Approval
                    Business Outlook

                    Pros

                    Knowledgable management, accurate and inclusive trends, positive location, supportive team with sufficient resources

                    Cons

                    Lacking generous size range, back of house and floor teams unnecessarily segregated

                    1. 2.0
                      Dec 21, 2022
                      Sales Associate
                      Former Employee, more than 1 year
                      Recommend
                      CEO Approval
                      Business Outlook

                      Pros

                      some of the people were great

                      Cons

                      hostile work environment, managers who took their job way to seriously

                      1. 4.0
                        Jul 29, 2022
                        Sales Associate
                        Former Employee
                        Recommend
                        CEO Approval
                        Business Outlook

                        Pros

                        Was able to work weekends alongside going to school full time. Coworkers were fun to be around and managers tried their best.

                        Cons

                        As my first job, pay was decent. Hard to get raises after but I didn't mind as they were very flexible with my school schedule.

                      Viewing 1 - 10 of 2,115 Reviews
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                      Topshop Reviews FAQs

                      Topshop has an overall rating of 3.6 out of 5, based on over 2,243 reviews left anonymously by employees. 61% of employees would recommend working at Topshop to a friend and 42% have a positive outlook for the business. This rating has decreased by -1% over the last 12 months.

                      According to anonymously submitted Glassdoor reviews, Topshop employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Topshop. This rating has been stable over the past 12 months.

                      61% of Topshop employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Topshop 3.1 out of 5 for work life balance, 3.2 for culture and values and 2.9 for career opportunities.

                      According to reviews on Glassdoor, employees commonly mention the pros of working at Topshop to be benefits, career development, management and the cons to be culture, work life balance.

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                      Glassdoor has 2,243 Topshop reviews submitted anonymously by Topshop employees. Read employee reviews and ratings on Glassdoor to decide if Topshop is right for you.