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Topshop Reviews

Updated Dec 4, 2022

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Found 2,010 of over 2K reviews
3.7
62% Recommend to a Friend
Topshop Managing Director Mary Homer
63% Approve of CEO

Found 1,980 of over 2K reviews

3.7
62%
Recommend to a Friend
63%
Approve of CEO
Topshop Managing Director Mary Homer
Mary Homer
483 Ratings

Top Review Highlights by Sentiment

Pros
  • "Great people and the good discount(in 141 reviews)
  • "the staff were friendly and supportive(in 106 reviews)
  • "great team to work with!(in 87 reviews)
  • "Good benefits and flexibility schedule(in 23 reviews)
  • "Great environment to meet new people & staff discounts(in 14 reviews)
Cons
  • "Some days staff wouldn't turn up which is all a result of poor management.(in 190 reviews)
  • "Low pay... when store gets busy you dont feel appreciated enough for hard work(in 136 reviews)
  • "managers were rude and lazy(in 106 reviews)
  • "Long hours and weekends but suits some people(in 99 reviews)
  • "Minimum wage Sometimes customers get really frustrated when items they are looking for are out of stock(in 26 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Topshop and is not affected by filters.

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  1. 5.0
    Former Employee

    Magical

    Sep 18, 2022 - Agency Cashier 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good environment Very nice people

    Cons

    The pay is not that good

    Be the first to find this review helpful
  2. 3.0
    Former Employee, more than 1 year

    Unbalanced work load

    Dec 2, 2022 - Sales Associate 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good about giving employees their breaks

    Cons

    work load amongst sales associates unbalanced.

    Continue reading
    Be the first to find this review helpful
  3. Join the Topshop team
    See Our Latest Jobs
  4. 2.0
    Former Employee

    Typical Retail Environment

    Nov 2, 2022 - Cashier 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Discounts on cool clothes. First dibs on new shipments and releases.

    Cons

    Very stressful sometimes for the low pay. Felt pressured to constantly dress up for shifts

    Be the first to find this review helpful
  5. 3.0
    Former Employee, less than 1 year

    Fine

    Nov 9, 2022 - Sales Associate in Glasgow, KY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Flexible Hours, Nice Management, Easy

    Cons

    Little scope for progression, repetitive

    Be the first to find this review helpful
  6. 4.0
    Former Employee, more than 1 year

    Overall positive experience

    Sep 7, 2022 - Team Lead in Los Angeles, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Knowledgable management, accurate and inclusive trends, positive location, supportive team with sufficient resources

    Cons

    Lacking generous size range, back of house and floor teams unnecessarily segregated

    Continue reading
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  7. 3.0
    Former Employee, more than 1 year

    Properly displaying merchandise that can show the current fashion across the store

    Oct 22, 2022 - Visual Merchandiser 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The culture of the clients, which allows a diverse space to grow,

    Cons

    Overworked, short breaks, unnecessary restrictions on conversing

    Be the first to find this review helpful
  8. 5.0
    Former Employee

    Do it

    Sep 7, 2022 - Mechanical Engineer 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great company di it now

    Cons

    No negative no neg none

    Be the first to find this review helpful
  9. 5.0
    Current Employee, more than 3 years

    Great

    Sep 1, 2022 - Team Leader in London, KY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great ti lol it shut

    Cons

    It shut and didn’t get furloughed

    Be the first to find this review helpful
  10. 4.0
    Former Employee

    Flexible Hours with School

    Jul 29, 2022 - Sales Associate 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Was able to work weekends alongside going to school full time. Coworkers were fun to be around and managers tried their best.

    Cons

    As my first job, pay was decent. Hard to get raises after but I didn't mind as they were very flexible with my school schedule.

    Be the first to find this review helpful
  11. 3.0
    Former Employee

    It was alright

    Sep 28, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Nice benefits, nice discount, fun vibe

    Cons

    High employee turnover and elitism among staff

    Be the first to find this review helpful
Viewing 1 - 10 of 1,980 Reviews
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Topshop Reviews FAQs

Topshop has an overall rating of 3.7 out of 5, based on over 2,095 reviews left anonymously by employees. 62% of employees would recommend working at Topshop to a friend and 40% have a positive outlook for the business. This rating has improved by 1% over the last 12 months.

According to anonymously submitted Glassdoor reviews, Topshop employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Topshop. This rating has improved by 4% over the last 12 months.

62% of Topshop employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Topshop 3.3 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Topshop to be benefits, career development, coworkers and the cons to be culture, compensation, management.

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Glassdoor has 2,095 Topshop reviews submitted anonymously by Topshop employees. Read employee reviews and ratings on Glassdoor to decide if Topshop is right for you.