Towergate Insurance Reviews | Glassdoor

Towergate Insurance Reviews

Updated Jul 20, 2019

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Found 197 reviews

2.5
StarStarStarStarStar
Rating TrendsRating Trends
29%
Recommend to a Friend
53%
Approve of CEO
David Ross
13 Ratings
Pros
  • "Great work culture, really enjoyed being at Towergate the team are great(in 21 reviews)

  • "Good people - dynamic company - always evolving(in 10 reviews)

Cons
  • "I have seen many favourites leave under the guise of a "reorganisation" (Towergate do a lot of these on a frequent basis)(in 27 reviews)

  • "There is being a team player and then there is just being ignorant to the problems around you because you don't want to upset senior management(in 17 reviews)

More Pros and Cons
  1. "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Commercial Account Handler 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Towergate Insurance full-time for more than 3 years

    Pros

    Great training opportunities, good processes, structure is good, systems are good

    Cons

    Can feel undervalued when the company itself makes such humongous profits.

    Towergate Insurance2019-07-20
  2. ""OK""

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Account Handler in London, England
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Towergate Insurance full-time for more than 8 years

    Pros

    Job Security, due to size.

    Cons

    All employees are just a number to management.

    Advice to Management

    Support the staff you have rather than pay fortunes to employee who aren't as good.

    Towergate Insurance2019-07-17
  3. "Rewards for exec and sales only"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Group Financial Accountant 
    Neutral Outlook

    I have been working at Towergate Insurance full-time for more than 10 years

    Pros

    Great people Lots being done to fix the IT and structure

    Cons

    All the work being done to fix the structure leads to changes in priority and ideology

    Advice to Management

    Try to be more consistent in direction of travel with staff.

    Towergate Insurance2019-07-16
  4. "Frustrating"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Compensation and Benefits
    • Senior Management
    Former Employee - Underwriter in Colchester, England

    I worked at Towergate Insurance full-time

    Pros

    Great people, exposure to many areas of the business

    Cons

    Management can't agree on company goals so you are always fighting internal battles

    Advice to Management

    Work together!

    Towergate Insurance2019-06-25
  5. "Professional place to work with opportunity for growth"

    StarStarStarStarStar
      Current Employee - Account Handler 

      I have been working at Towergate Insurance full-time

      Pros

      Busy and professional place to work and you feel you make a difference

      Cons

      No cons so far. A nice place to work.

      Towergate Insurance2019-06-05
    • "Loved the job but not immediate management"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Finance Analyst 
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at Towergate Insurance full-time for less than a year

      Pros

      Varied and interesting role.

      Cons

      Immediate management were inexperienced and relied heavily on others.

      Towergate Insurance2019-05-24
    • "Insurance Broker"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Insurance Underwriter in Oxted, England
      Recommends
      Neutral Outlook
      Approves of CEO

      I have been working at Towergate Insurance full-time for more than 3 years

      Pros

      Good training Good product range Good office

      Cons

      Some management Staff retention Opportunities to progress

      Advice to Management

      Provide more training to management to be relatable

      Towergate Insurance2019-05-06
    • "."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Employee Benefits Consultant in Darwen, England
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I have been working at Towergate Insurance full-time for more than 3 years

      Pros

      Great people to work with!

      Cons

      Misleading information and salary often much lower than advertised

      Advice to Management

      Be more transparent, and to see value in current employees rather than possible external candidates

      Towergate Insurance2019-05-15
    • "Account Executive"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 
      Doesn't Recommend
      Neutral Outlook

      I have been working at Towergate Insurance full-time

      Pros

      The people who work for the company want to look after their clients. Some good schemes. Looking to improve skill set of staff

      Cons

      Management out of touch with clients. All about money generation. Pay review system is a tick box exercise.

      Advice to Management

      Management out of touch with clients. All about money generation. No longer cares about existing staff as evidenced by pay reviews. Only a matter of time before mass resignations in view we look after clients. Staff may turnover but only when clients start leaving will you understand. Claims experience has to improve and that will only occur with suitably qualified experienced staff

      Towergate Insurance2019-04-09
    • "It was okay..."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee in London, England
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I worked at Towergate Insurance full-time for more than a year

      Pros

      The people are lovely to work with

      Cons

      The systems are shocking and the amount of change and the levels of communication about it aren't great.

      Towergate Insurance2019-03-21
    Found 197 reviews