Townsquare Interactive Reviews | Glassdoor

Townsquare Interactive Reviews

Updated May 9, 2018
113 reviews

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3.4
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Townsquare Interactive President Tim Pirrone
Tim Pirrone
66 Ratings

113 Employee Reviews

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Pros
  • The culture and work environment is very fun and always exciting (in 10 reviews)

  • It would be a great job for someone just out of school or wanting to get into a fast paced digital marketing company (in 8 reviews)

Cons
  • ll have a massive (and I mean massive) book of business which is difficult to manage and a manager breathing down your neck to make sure you (in 5 reviews)

  • very clear favoritism by upper management (in 6 reviews)

More Pros and Cons

  1. "Business Development Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Development Manager in Charlotte, NC
    Current Employee - Business Development Manager in Charlotte, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Townsquare Interactive full-time (More than a year)

    Pros

    Time off, Compensation, Salary and Culture

    Cons

    it's sales.... it's always stressful, but it's your own business... just SELL

    Advice to Management

    Keep doing what you're doing...

    Townsquare Interactive Response

    May 7, 2018 – Marketing Strategist

    We will always continue to work towards improving in any way that we can, but it's always great to hear that our staff is pleased with the current state of TSI. Thanks for taking time to let us know... More


  2. "Tries to be a "fun culture" but losing touch quickly with employees, management is only numbers focused"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Digital Marketing Specialist in Charlotte, NC
    Current Employee - Digital Marketing Specialist in Charlotte, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Townsquare Interactive full-time (More than a year)

    Pros

    culture, the team you work with is typically great, Uptown location, can wear jeans, good start into the digital marketing world, casual work environment

    Cons

    high turnover, strict schedule, very little room for career advancement, PTO, no sick days, micro-managed, talk time is tracked, how many calls you miss gets tracked, how many clients you lose, something are out of your control and you still get penalized, everything falls on the DMS's shoulders

    Advice to Management

    Don't lose sight of caring about employees
    Micro managing, changing job roles, and over focusing on numbers contributes to the high turnover

    Townsquare Interactive Response

    May 10, 2018 – Marketing Strategist

    This is great feedback as we are always looking for ways to innovate our company. We appreciate you taking some time to let us know what's working and what can be improved.

  3. "Great opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager in Charlotte, NC
    Current Employee - Sales Manager in Charlotte, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Townsquare Interactive full-time (More than 3 years)

    Pros

    Solid place to build your skills, grow in a company or just make a good amount of money.

    Cons

    Parking in uptown can get expensive. Shop around and you'll find good deals

    Advice to Management

    Keep the focus on the product and the people like it currently is.

    Townsquare Interactive Response

    Apr 24, 2018 – Marketing Strategist

    This is great feedback! We will continue to focus our energy on our people, both internally and externally, as well as our products to better help our clients. Thanks for taking some time to let us... More


  4. "Will give you the shoes off their feet."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Charlotte, NC
    Current Employee - Anonymous Employee in Charlotte, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Townsquare Interactive full-time (More than 3 years)

    Pros

    - Growing business / strong vision for the future of the company
    - Good benefits / compensation
    - Leadership acknowledges and rewards hard work, is approachable and ready to listen
    - Great culture - work hard play hard

    Leadership cares and is visible each and every day. I once had an old pair of shoes give out at the office (long story) and the GM / President noticed. He offered to lend me his gym shoes - the guy literally left the office and went back to his gym and grabbed his shoes for me. When was the last time one of your bosses did that for you?

    Cons

    Shorts in the summer would be great.

    Advice to Management

    Please continue doing what you do to keep our culture and work environment intact. Grateful to be along for the ride.

    Townsquare Interactive Response

    Mar 30, 2018 – Marketing Strategist

    Wow! This feedback is fantastic! We really hope you're taking advantage of Fun Friday today and wearing shorts too. Thanks for taking the time to let us know how we're doing, we're thrilled to see... More


  5. "Quality Assurance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Quality Assurance in Charlotte, NC
    Current Employee - Quality Assurance in Charlotte, NC
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Townsquare Interactive full-time (More than a year)

    Pros

    No micro-managing, independent, relaxed and young environment.

    Cons

    Hardly any 401K matching, low salary.


  6. "Web Designer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Web Designer in Charlotte, NC
    Former Employee - Web Designer in Charlotte, NC
    Doesn't Recommend
    Disapproves of CEO

    I worked at Townsquare Interactive (More than a year)

    Pros

    We had the freedom to talk freely and take coffee breaks or walks

    Cons

    Rapid production of websites is no fun. We were expected to make 3-5 websites per day.

    Advice to Management

    Quality over quantity


  7. Helpful (3)

    "Well... I'd suggest asking around before working here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Charlotte, NC
    Former Employee - Anonymous Employee in Charlotte, NC
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Townsquare Interactive full-time (More than a year)

    Pros

    If you like frat parties and sucking up to egotistical jocks, you might enjoy working here for a few months.

    Cons

    Honestly, it's an entry-level sales job that is up-front with potential employees about it to an extent so it's not the job that I'm here to voice about... it's the leadership.

    I've never hated a job more than this one and it was all because of the "upper" management. The president has an ego the size of Texas and everyone below him praises the ground he walks on, and trust me when I say behind closed doors no matter who you are he is gossiping and making fun of you for something. The awful remarks and comments he made, even about his own directors to other directors, were immature and childish. They do not care about their employees.. no matter what they say. The "HR" department is no more than a recruiting department that takes employee complaints to the President and avoids actual HR at corporate ever hearing about issues. When people quit, it was almost always due to poor leadership, slimy sales tactics/being instructed to lie, or inappropriate things being said on the floor... a lot of the time by managers.

    If you can hang with the cool kids and drink the kool-aid, maybe you'll make some money here but honestly I could have made a million dollar salary here and I still would have left.

  8. "National Account Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - National Sales Account Executive in Charlotte, NC
    Current Employee - National Sales Account Executive in Charlotte, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Townsquare Interactive full-time (Less than a year)

    Pros

    - Great atmosphere
    - Quick promotion opportunities
    - Blatantly laid out commission and promotion tiers and bonuses (you hit your numbers, you get promoted, plain and simple)
    - Great coaching
    - Benefits 3 wks vacation
    - Competitive base + uncapped commission
    - Only promote from within

    Cons

    - Cold calling isn't for everyone

    Townsquare Interactive Response

    Feb 8, 2018 – Marketing Strategist

    Thanks for the feedback! We're happy to see that you recognize the opportunity to take your career to the next level and hope you have continued success at Townsquare Interactive.


  9. Helpful (1)

    "Fun Place!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Townsquare Interactive full-time (Less than a year)

    Pros

    Such a fun place to work. Always holding fun competitions, company wide breakfast's once a month, great culture. A lot of young people which keeps things lively. Management truly cares about the success of the employees and is always willing to help if needed.

    Cons

    Paying for parking uptown.

    Townsquare Interactive Response

    Feb 8, 2018 – Social Media Marketing Specialist

    Thanks for the feedback!


  10. "Onboarding Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Onboarding Specialist in Charlotte, NC
    Former Employee - Onboarding Specialist in Charlotte, NC
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Townsquare Interactive full-time (Less than a year)

    Pros

    I loved my team and my boss.

    Cons

    constant change in "bonus " structure
    No communication
    Upper management are in their 20's they don't have the experience yet
    Constant meetings, like everyday meetings from townhalls to morning meetings.

    Advice to Management

    Hire qualified directors.

    Townsquare Interactive Response

    Feb 8, 2018 – Social Media Marketing Specialist

    Thanks for your honest feedback. We take pride in training and developing young leaders and finding great positions for our people within the organization. While we have recently made some changes in... More


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