Does Transact pay their employees well?

According to anonymously submitted Glassdoor reviews, Transact employees rate their compensation and benefits as 4.5 out of 5. Find out more about salaries and benefits at Transact. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Transact?

81% of Transact employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Transact 4.5 out of 5 for work life balance, 4.3 for culture and values and 4.0 for career opportunities.

What are the top reviewed jobs at Transact?

Client Services Manager (28) , Client Service Manager (11) , Client Operations Supervisor (5) , Customer Service Manager (CSM) (4) , Analyst (3) , Operations (3) , Business Development Manager (2) , Client Operations Administrator (2) , Client Services Manager (CSM) (2) , Document Management Administrator (2) , Project Manager (2) , Trade Executor (2)

What are the pros of working at Transact according to real employee reviews?

"Great people to work with" ((in 15 reviews)); "Decent bonus but have to wait at least a whole year to receive" ((in 13 reviews)); "Good benefits" ((in 10 reviews)); "The people, culture, work, and money are all great and I would recommend working here to anyone." ((in 8 reviews)); "Good work life balance" ((in 7 reviews))

What are the cons of working at Transact according to real employee reviews?

"Low salaries compared to competitors" ((in 7 reviews)); "Senior management are approachable and talented, however middle management are largely top" ((in 4 reviews)); "Lack in progression, HR promote this well when interviewed however management fail to assist." ((in 4 reviews)); "Unskilled middle management" ((in 3 reviews)); "Mass exodus of employees leaving knowing they can get better pay elsewhere and do less work" ((in 3 reviews))

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Transact

Transact reviews

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4.2

81% would recommend to a friend

(133 total reviews)

Alex Scott and Tom Dunbar

98% approve of CEO

83% positive business outlook

Ratings by category

4.5

Work/Life balance

4.5

Compensation and benefits

4.4

Diversity & inclusion

4.3

Culture & values

4.1

Senior management

4.0

Career opportunities

Transact has an employee rating of 4.2 out of 5 stars, based on 133 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Transact employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

133 reviews

5.0

May 1, 2026

Brilliant workplace with no downsides

Online support specialist

Recommend

CEO approval

Business Outlook

Pros

Brilliant place to work, loved every minute

Cons

None at all, and going in the right direction

5.0

Jan 22, 2026

Honoured to Lead a Truly Fantastic Company

Chief executive officer (ceo)

Recommend

CEO approval

Business Outlook

Pros

A company famed for excellent customer service. A great place to develop and enhance your career. I progressed from Manager to Director to CEO.

Cons

Not suited to those without a genuine interest in financial services and a commitment to continuous learning.

5.0

Jan 22, 2026

Collegiate working environment

Management

Recommend

CEO approval

Business Outlook

Pros

Dynamic and fast paced work environment where inventive solutions are actively sought from all staff & management. A business that has always been a meritocracy, with very few layers of management and great growth prospects for those with real business acumen.

Cons

As with any financial services business, the convoluted regulatory framework does slow down decision making on occasion.

Viewing 1 - 3 of 133 Reviews

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Jobs at Transact

Compliance Adviser (Fixed Term)

IT Integration Developer