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      Transcom

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      Transcom reviews

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      3.1

      59% would recommend to a friend

      (117 total reviews)

      60% positive business outlook

      Ratings by category

      3.5

      Diversity & inclusion

      3.1

      Culture & values

      3.1

      Compensation and benefits

      3.1

      Career opportunities

      3.0

      Senior management

      2.9

      Work/Life balance

      Transcom has an employee rating of 3.1 out of 5 stars, based on 117 company reviews on Glassdoor which indicates that most employees have a good working experience there.

      Ratings by demographic groups

      Reviews by job title

      117 reviews
      3.0
      Mar 13, 2026

      Low Salary

      Human resources specialist (hr specialist)
      Recommend
      CEO approval
      Business Outlook

      Pros

      The salary is low considering the number of tasks assigned. The workload is equivalent to the responsibilities of three people but is being handled by only one person.

      Cons

      Benefits are good compare to other BPO.

      3.0
      Oct 16, 2025

      Decent

      Senior cx advisory manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      * Great People - seriously - everyone is genuinely caring and on board. I rarely feel like I'm walking on eggshells * Great roster of clients, I am actually working on brands I'm familiar with

      Cons

      * Micromanaging is becoming an issue * You have to pay for the insurance, and it's a pretty penny off your paycheck

      5.0
      Jun 25, 2025

      Amazing people, very accommodating

      Tier i mac+ advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Schedule can be flexible if you get a manager willing to vouch for you - Depending on your performance you can relatively quickly progress through the ranks - Every accommodation I'd ever requested was met without complaint - Although you don't get many chances to interact with them, the people are great - It's a remote position, so it frees up a lot of time - Team leads are usually very nice. It feels like they actually care about you as a person

      Cons

      - Unpaid breaks and lunches, but you still have to work a full 8 hours effectively making your shift 9 or 9 and a half hours depending on how long your lunch is - Call volume is ludicrous. Not the fault of the company as the client is HUGE, but it can be overwhelming and was the main reason I quit

      Viewing 1 - 3 of 117 Reviews
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      Glassdoor has 137 Transcom reviews submitted anonymously by Transcom employees. Read employee reviews and ratings on Glassdoor to decide if Transcom is right for you.