Does Transcom pay their employees well?

According to anonymously submitted Glassdoor reviews, Transcom employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Transcom. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Transcom?

59% of Transcom employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Transcom 2.9 out of 5 for work life balance, 3.1 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Transcom?

Customer Service Representative (17) , Customer Service Representative (CSR) (9) , Technical Support (7) , Customer Service (5) , Customer Service Agent (4) , Team Leader (4) , Technical Support Representative (4) , Technical Support Specialist (3) , Agente Telefónico (2) , Customer Support (2) , Manager (2) , Tech Support (2) , Technical Support Advisor (2) , Teleoperador (2)

What are the pros of working at Transcom according to real employee reviews?

"Work from home and full set up" ((in 10 reviews)); "Pay is good for the hours." ((in 8 reviews)); "Great benefits, has retirement and malasakit" ((in 4 reviews)); "Good work environment and a growing one" ((in 3 reviews)); "Although you don't get many chances to interact with them, the people are great" ((in 3 reviews))

What are the cons of working at Transcom according to real employee reviews?

"Awful management seems like they have some issues with constructive criticism" ((in 11 reviews)); "Low salary and unorganized work shifts" ((in 7 reviews)); "Horrible leadership." ((in 4 reviews)); "boring, monotonous questions, mediocre training, low bonuses" ((in 3 reviews))

What are the top reviewed Transcom locations?

Denver , Jersey City , Russellville , Brownsville , Burleson , Killeen , San Antonio , Jackson , Middletown , Colorado Springs , Lafayette , Charleston , North Charleston , Athens , Egypt

Skip to content Skip to footer

Notifications

Transcom

Transcom reviews

3.1

59% would recommend to a friend

(117 total reviews)

60% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.1

Culture & values

3.1

Compensation and benefits

3.1

Career opportunities

3.0

Senior management

2.9

Work/Life balance

Transcom has an employee rating of 3.1 out of 5 stars, based on 117 company reviews on Glassdoor which indicates that most employees have a good working experience there.

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

117 reviews

3.0

Mar 13, 2026

Low Salary

Human resources specialist (hr specialist)

Recommend

CEO approval

Business Outlook

Pros

The salary is low considering the number of tasks assigned. The workload is equivalent to the responsibilities of three people but is being handled by only one person.

Cons

Benefits are good compare to other BPO.

3.0

Oct 16, 2025

Decent

Senior cx advisory manager

Recommend

CEO approval

Business Outlook

Pros

* Great People - seriously - everyone is genuinely caring and on board. I rarely feel like I'm walking on eggshells * Great roster of clients, I am actually working on brands I'm familiar with

Cons

* Micromanaging is becoming an issue * You have to pay for the insurance, and it's a pretty penny off your paycheck

5.0

Jun 25, 2025

Amazing people, very accommodating

Tier i mac+ advisor

Recommend

CEO approval

Business Outlook

Pros

- Schedule can be flexible if you get a manager willing to vouch for you - Depending on your performance you can relatively quickly progress through the ranks - Every accommodation I'd ever requested was met without complaint - Although you don't get many chances to interact with them, the people are great - It's a remote position, so it frees up a lot of time - Team leads are usually very nice. It feels like they actually care about you as a person

Cons

- Unpaid breaks and lunches, but you still have to work a full 8 hours effectively making your shift 9 or 9 and a half hours depending on how long your lunch is - Call volume is ludicrous. Not the fault of the company as the client is HUGE, but it can be overwhelming and was the main reason I quit

Viewing 1 - 3 of 117 Reviews

Top companies for "Compensation and Benefits" near you

Amazon

3.7★Compensation & Benefits

Deloitte

3.5★Compensation & Benefits

IBM

3.6★Compensation & Benefits

Google

4.5★Compensation & Benefits